Landpro Irrigation & Lighting Specialist
About us
LandPro Irrigation and Lighting Specialists specializes in sprinkler system repairs, maintenance and modifications. We also specialize in landscape lighting to accent your property in the evenings while also providing safety.
Business highlights
Services we offer
& Landscaping, Drainage, Irrigation Systems, Landscape Lighting, Powerwashing
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 12% | ||
| 3% | ||
| 3% | ||
| 1% |
"Below is a the original message we received from this customer. Below that you will see we replied to them letting them know we did not service his area. I am not sure what else we can do. Quote Request7/14/20 9:42 PM [Member Name Removed] Spicewood - Repr Sprinkler Where: [Member Information Removed] Spicewood, Texas [Member Information Removed] Additional Details: Line has leak and system not covering entire lawn well Set Status & Add Notes Monday, Jul 20, 2020 Sorry, spicewood is out of our service area"
"Thank you for your review and positive feedback even with the inconveniences and the understanding during this busy time of year."
"thank you for your business and feedback"
"Thank you for the review and the business. We appreciate both."
"Thank you for the business."
"Thank you for your feedback. We appreciate you taking the time to provide a review and we also greatly appreciate you business."
"Thank you for the review and feedback."
"Thank you for the review and your business. We appreciate the feedback."
"We appreciate your business as well as the feedback. Thanks for the review."
"Thank you for the review and we look forward to working with you in the future."
"I am a little disappointed in this review. I talked to the customer several times during the process and at every turn he was not in any hurry to get the work done b/c of the time of year and not needing to water immediately. We were told the new sod would not be laid down for another couple of weeks and as long as we had our part done before then it would be fine. We were tied up with another project that was also time consuming and each time I talked to this customer he never expressed any kind of disappointment in the process and actually stated that it was no problem due to the time of year and not needing to water. So I ask anyone that is reading this. If you are not happy with the way a project is going, please phone the office and bring it up so we can address it."
"Thank you for taking the time to post a review. We appreciate the feedback. Landpro"
"We regret that this call went this way. We had communicated with the customer when we were on the way, but never was told there was an entry gate or a gate code was needed. When we arrived we could not gain entry, tried many times to call the customer to access neighborhood with no success. Technician then decided to move on to next service call. Customer finally called us back but we had left. Unfortunately the call did not go well as the customer was understandably upset we were not able to keep the appointment. Our technician could have handled the situation better, and we regret the call was cut off. The same technician is responsible for the majority of the A+ reviews on Angie's List and we get positive feedback from his service on a very regular basis. We have had a conversation with him about this stop. He is regretful how it was handled and we know it will not be an issue in the future. Everyone at some point has a bad day and that is what we are chalking this up to. We will reach out to the customer and see if there is anything we can do to rectify this situation."
"Thank you for the review, we appreciate the feedback."
"Thank you for your business and taking the time for the feedback."
"Thank you for the business. Our prices are in line with industry standard charging. Glad we could help you out."
"Thank you for the feedback. We appreciate it."
"Thank you for the review, we appreciate the business and the feedback. We look forward to helping you in the future."
"This appointment was for 5/9/18 at 8am. My technician was there on time and rang the door bell, he then called the customers number and left a voice message. He never answered the door and never called us back. Not sure what more we can do than that. It cost us 1/3'd of our day."
"Thank you for the review. We appreciate the feedback and business. The sprinkler tuneups are specifically meant for minor adjustments to make sure all the heads and nozzles are spraying accurately. It states that any repairs are charged extra. We did provide an estimate for the added work before we performed the work and did get the approval for the cost before performing the work."
"Thanks for taking the time with the review. We appreciate it very much."
"Thank you for your business and taking the time to write a review."
Licensing
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