We had the folks from Rolltex install storm and hurricane shutters on our home. We interviewed and received quotes from several vendors and we checked references, the BBB, Angie’s List, etc., but it our experience with the Rolltex team that convinced us that they were the vendor of choice. Plus we were impressed with their showroom and how Elena and Maria worked with us on pricing, answered our questions, and continued to communicate with us. Prior to our decision Juan Jr. and his Uncle arrived onsite and went over the installation. Juan Jr. also answered our questions and encouraged us to contact him directly if we had further concerns or questions. One of our major concerns was the electricity to operate the motors for the shutters. Juan Jr. took the time to explain how and where they would get the electric and that we would not experience any collateral issues but if something should occur then they would resolve it. They called the day before to confirm our installation and the team arrived on time. They worked through the day and finished the job the same day as promised. They took the additional time to guarantee all testing was complete and that all of the shutters operated, plus ensured that we were completely satisfied and happy with the product and their installation. We have never experienced storm or hurricane damage in the 35 years we have lived in our home but it was time we mitigated the risk. These shutters also function as security for our home when we are away on a trip. They are managed either individually from a local remote control or can be managed remotely via a mobile application from a smartphone. Rolltex is a family business that knows how to treat their customers. They work hard to make certain their customers are satisfied and happy with the product and their service. We are proud to offer our reference for this company and plan to engage them for future business.

Very well.

They were not able to come for just over a week. When they did come, the job went well. They were late arriving, but they showed up and did the job. The shutter works, so I am satisfied with the work. As far as the price, I feel it was high, but they were the only ones who came out, so I have nothing to compare it to.

Perfect. The installers were on time, neat and polite.

good good good

vey well: fast, efficient, predetermined price

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

The installation of the shutters went well.  Maria and Elena work in the office.  They handle the phone calls and were a pleasure to work with.  Felix was the installer and he was very knowledgeable and professional.  Felix and an assistant showed up at the scheduled day and time and everything was installed as planned.  There were no problems with the original installation and all shutters worked as advertised.

Competitively priced, installed on time, good quality

It was a pleasure working with this company. I would highly recommend them and would definitely use them again.

They did a first class job. Everything they said that was going to happen happened. They came out with a three-man crew. They were incredibly efficient. When I looked at the work from my perspective, I thought "Wow, there's no way this would be a couple of days job." They came out and said that they were going to be done by noon or slightly after lunch. They showed up at 9 and I said that they can't finish that. But they are so efficient and so organized. When they go to work, they just have this bound that I would not believe. The next thing I know, the shutters are up which was unbelievable. They all worked and I've never had them back. They looked good. They did a really good job. It was not shocking and their work is very professional. I would recommend these folks to anybody anytime. I would definitely recommend them to my friends.