Approved ProBaker Brothers Plumbing, Air & Electric
About us
Baker Brothers Plumbing, Air & Electric...home of "Great Service!" has been operating in DFW since 1945. Originally focused on plumbing, Baker Brothers has expanded into Air Conditioning & Heating based on the request and demand of our customer base to offer the same quick, efficient and on-time performance and fair pricing which has earned the trust of countless homeowners in Dallas and Fort Worth. Every Baker Brothers plumber and air conditioning technician is fully licensed and certified, continuously trained, background checked and drug tested. And they have all completed our own rigorous training program. So when a Baker Brothers technician arrives on time at your door, you can rest assured that you've got a qualified technician you can trust to do the job right.
Business highlights
Services we offer
Drain Cleaning, Slab Leak Locations, Slab Leak Repairs, Trenchless Pipe Replacement, Video Pipe Inspections, Gas Testing, Gas Repair, Hot Water Heaters, Tankless Water Heaters, Boring. Commercial Repair, Remodeling & General Plumbing Work.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by Baker Brothers Plumbing, Air & Electric
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 9% | ||
| 4% | ||
| 5% | ||
| 8% |
Filter reviews by service
Fixed circulating pump of water heater, which solved the problem of hot water not getting to parts of the house quickly enough.
Fixed vent from water heater because upon inspection, the plumber concluded that carbon monoxide was likely leaking into attic (our carbon monoxide alarm in the attic never detected it, but we thought that we did not want to take the risk).
I am giving low points on responsiveness and on quality because we had asked the plumber to give us an estimate on fixing two gas lights outside the house. More than a month later, he had not called us. I called back, and he could not give us an estimate because he had not taken down the name of the brand of the gas lights (just took a picture), and suppliers could not identify the lights. Now we have to call someone else for this.
"Thank you very much."
Mike arrived on time. We had to pay a $99 Saturday charge. Our wax seal was leaking on the old stool. To replace the wax seal was over $250 and Mike said the flapper needed replacing which was going to be another $150 plus, so we decided to go with a whole new stool for $650. The new stool was a Kohler Cimmaron water saver with comfort seating. The stool is nice but it came with a CHEAP plastic seat which I really, really hate. It seems to me that for that price it should have come with a wooden seat. It doesn't seem like it gets done flushing when it starts refilling, but I guess that is the water saving (1.6 gallon per flush) feature. Mike stated it would flush 18 golf balls, but I put 8 miniature Tootsie Roll wrappers in it and flushed the stool and it only flushed 5 down the drain.
"Thank you for your feedback. We very much appreciate your business."
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Took all day. Did not believe me about where the drain line was and how it was handled a decade earlier. Even though I repeatedly told the young man exactly how and where the drain from the house to the alley had been cleaned out before, he could not locate it with the camera. Eventually he removed the toilet and reamed out the drain. The last time we had this done it lasted 10 years. With Baker Bros., the fix lasted less than a month and we have another plumber coming today to "fix" the problem again. Doesn't feel worth a phone call. Though the young man was polite and tenacious, I had to call the office for him to get assistance, and the man on the phone simply said we really should pay the $1500 to have traps put in the backyard. They sent another plumber who lectured us, finally found the drain exactly where I told them it was. We will not use them again.
"Thank you for your feedback. I spoke to the manager and the technician this morning and was told that they were unable to use the roof vent due to the remodel. When they ran the camera down the back vent as instructed by the homeowner, it would come up in the remodeled toilet. When they ran the camera down the other vent, it showed up in the other toilet. The other company was able to unstop from the roof vent 10 years ago because it was prior to the remodel. The technician went under the home and found where the remodeled sewer line was and that's when the tech decided to pull the commode and unstop the line from there. If the homeowner was still having an issue with the sewer lines, we would have been happy to get a technician out there at no charge. We did give them a 30 day warranty on the stoppage and this fell within the warranty period."
The cost seemed extremely high. They quoted me $705.96 to fix the shut off valve in my
front yard. Chuck anticipated about one hour of work. When asked why
so expensive, Chuck responded for the expertise. I decided against using the services at this rate.
"Thank you for your feedback. Although we are not the cheapest in town, we are not the most expensive either. Our prices come from the National Standard Pricing Guide. This guide is based off of the national average duration. We know how valuable your time is , therefore, we continuously train our technicians so they can do the job in the most efficient way possible. When you hire Baker Brothers to do the job you can count on getting excellent warranties and quality wok."
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"We have no record of this customer going back at least two years. This review was meant for someone else. Thanks, Ken"
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Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
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FAQ
Contact Information
2615 Big Town Blvd, Mequite, TX 75150
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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