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My A/C Works, Incorporated

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing

About us

We are a 3rd generation family-owned heating and air conditioning company, offering 24-hour EMERGENCY service. We have a showroom for our customers (and our not-yet customers) to be able to come by and see the equipment and accessories that we offer, and how they operate. With 35+ years of experience in the field, we operate locally in the greater McKinney, TX / Collin County area, serving our customers and their friends and family. David has been trained and certified in all areas of HVAC, including brands such as Trane, Carrier, and Lennox to name a few. David holds all licenses and certifications required, including all state HVAC licenses, required to operate in the state of Texas. Qualified and experienced in all brands of equipment, we take care of any heating and/or air conditioning issues. A/C Works is licensed and insured, carrying far above the minimum requirements necessary and required by law. Our goal is to keep our work environment as clean and as safe as possible, taking every precaution to make sure your home is left better than it was when we arrived. Our customers are our biggest fans, complimenting our work ethics and practices daily. Payment for services is expected at the time of delivery unless prior arrangements have been made with the finance office. We accept cash, checks, Visa, Mastercard, Discover and American Express. We also provide financing through Wells Fargo Retail Financing and GreenSky as a convenience to our customers. We're a small company, but you always know who is answering the phone when you call, and who is coming to your house when you need us. We are always "On A Mission To Deliver Comfort!â„¢" to you and your family.

Business highlights

20 years of trusted experience
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Air balance, air conditioning, heating, furnaces, heat pumps, Energy Savings Agreements (ESA's), cooling, sales, service and installation, duct calibration, zone control, allergy control, duct installation, package heat pump, preventive maintenance, indoor air quality, and more. We also offer 24-hour emergency services on Saturdays, Sundays, and holidays. Our office will return your call immediately without delay.

Services we don't offer

plumbing, electrical, auto a/c

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-74 of 74 reviews

Ronald L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Denise D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are awesome!
Description of Work: A/C quit working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My A/C Works, Incorporated
Thanks [Member Name Removed]! We appreciate the good word.

Robert J.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from My A/C Works, Incorporated
Thank you for reviewing us!

Linda N.
08/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Perfect.
Description of Work: Replaced coil & condenser A/C. Repaired duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from My A/C Works, Incorporated
Thank you so much for your confidence in our company. We dearly appreciate it!

Jill M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a thermostat.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from My A/C Works, Incorporated
Thank you for trusting us!

Karen B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced our 2 heaters & 3 a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Dennis G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gave me an estimated cost of repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel F.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual HVAC checkup/service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CHERYL H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked over the a/c's and found nothing needed to be done. I've used them previously and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

steve H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Topped off an a/c unit with freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ryan S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service me feel both comfortable and as if I had an ally in maintaining our home. Great people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobbie B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I don't remember the exact date of the last service or the cost, but A/C Works had done all HVAC work for us for probably ten years. They are very efficient and dependable. I will always call them when I need this type of work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have used A/C Works several times and have been extremely please with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It's been a while so I don't remember the cost...BUT overall experience has always been fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my heating and air conditioning unit. Removed my old unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Todd B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service and check up. Excellent, reliable and trustworthy service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked the condenser and furnace to see why the air condenser wasn't working properly. They made a minor adjustment to the condenser and washed it down thoroughly. We had neglected to do it for sometime and the unit couldn't do it's job. This isn't the first time we have used A/C Works and we have always been pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Bobbie B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have used the services of this company for several years. They installed a new air conditioner several years ago and have continued to do our HVAC service every year. I have recommended them to friends and business associates and have heard nothing but good responses from them about the service. This is a very professional and trustworthy company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah C.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
David Crawley and his son are the most pleasant and best contractors we have hired since moving to Allen, TX 2 years ago. We had a 13 year old A/C compressor that worked but made terrible grinding noise ever since we bought house. 3 inspectors and 2 contractors from our home warranty company said varying things from it is ready to explode to it was overcharged. All agreed it needed to be replaced but no one explained why. We had 3 bids. First company gave long sales presentation about how wonderful their warranty and service was. Also said the plenums were not built correctly(we have 2 A/C units). We later found this was false information. Second company was going to sell us new coils but reuse the freon from old unit. We later learned that the old freon has metal filings in it that is why it is making the grinding noise. We hired A/C Works because he had the most accurate information, was reasonably priced. We were even more pleased with the work. He replaced the plastic pad with cement pad which is much quieter. The work was done in one day. They covered the carpets because they had to cut hole for new air return. Then vacuumed carpet after. They didn't charge for replacing the drip pan for the other unit, They carefully climbed around both units to tape and seal all the openings. They had never been taped as were supposed to be when installed. There was one gap large enough to put hand in. This caused cooled/heated air to be released into attic. Other gaps caused dirty hot/cold air to be pulled in from attic and left black marks around vent openings on ceiling (in addition to dirtying the inside of the unit) They worked steady, answering questions and showing me the old unit and without significant breaks. The warranty papers were filed and all information returned to us. We have had about a dozen contractors repair roof, inside remodel, pool,plumbing. None compare with the Crawley's polite, knowledgeable, and quality workmanship. He takes time to explain options to customers.
Description of Work: Replaced A/C compressor, evaporator coils, 2 drain pans. Installed new combo filter box, and added one new air return. Taped and sealed gaps in both HVAC units. Vacuum tested, charged, replaced all filters. Removed and disposed of all equipment. Filed all warranty paperwork. Cleaned area so looked as if had not ever been there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,650

Kate M.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called A/C Works. As always David came in a very short amount of time. Discovered the problem was the inducer motor. David replaced the motor and we had heat. Always professional. Always a pleasure do to business with A/CWorks.
Description of Work: Heater not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Rob A.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I cannot say enough good things about this company and its owner. And while he has a couple of helpers that work with him, depending on how much demand there is, owner David has always been the one heading up his crew in the field. Honest. Reliable. High quality. Great prices. Service-oriented. Home run hitter every time (hey, it's summer - you gotta go with the vernacular of summer!). I will be a customer for life. You absolutely will not go wrong with A/C Works. I know, it sounds like I ought to be on their payroll - but I simply feel this strongly about the company/owner David.
Description of Work: I have used A/C Works for several years. First time, owner David and team replaced my aging A/C unit back in 2005. Their price was the lowest, but their work certainly wasn't! They did absolutely outstanding work for us. Over the years, they continued to service that unit, meeting every need and waaaay over-delivering every time. It hasn't mattered how busy David has been, he's always gotten me scheduled and my problem fixed - occasionally showing up at an hour that made me feel guilty (but also relieved!) that he was still working. So, when we moved to a new house (new to us, but a 1980's build) 6 months ago, I called David to come look over the unit. I knew from the inspector's report during the purchasing process that there were some things wrong with the A/C unit. David and team got everything working perfectly without having to replace the (again, aging) unit. And with the summer we've had (how many consecutive 100+ degree days have we had now?!?), it's further testament to the quality of A/C Works' service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Randy W.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job!
Description of Work: David and his son replaced my main A/C unit at my house. They did a great job and it took them exactly what they told me for time to get the job completed. They did a great job on the install and made a quick trip back that evening to check something out that I wondered about on the unit. I will definitely use them when I replace the other unit at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Renee G.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great, Great, Great - Service in an hour!!! Thanks David!!
Description of Work: The upstairs felt like the AC wasn't cooling and the outside unit wasn't running. Called at 7:15pm Thursday evening and they returned the call, fixed the unit ,and was done by 8:15. I think this is the fastest AC repair we have ever had!!!! Even checked the other AC to to make sure nothing was wrong. They service several other neighbors on our street. Very courteous, with so many days over 100 degrees - what a great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177
    • 1
    • 2
    • 3(current)

Contact information

4025 E. University Dr. Ste 100, Mckinney, TX 75069

http://www.myacworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
TACLB00026696E
Trade License Locale
Texas
Trade License Authority
Texas Department of Licensing and Registration
Trade License Expiration
09/18/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing

FAQ

My A/C Works, Incorporated is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

My A/C Works, Incorporated accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, My A/C Works, Incorporated offers free project estimates.
Yes, My A/C Works, Incorporated offers eco-friendly accreditations.
No, My A/C Works, Incorporated does not offer a senior discount.
Yes, My A/C Works, Incorporated offers emergency services.
Yes, My A/C Works, Incorporated offers warranties.
My A/C Works, Incorporated offers the following services: Air balance, air conditioning, heating, furnaces, heat pumps, Energy Savings Agreements (ESA's), cooling, sales, service and installation, duct calibration, zone control, allergy control, duct installation, package heat pump, preventive maintenance, indoor air quality, and more. We also offer 24-hour emergency services on Saturdays, Sundays, and holidays. Our office will return your call immediately without delay.
plumbing, electrical, auto a/c

Contact information

4025 E. University Dr. Ste 100, Mckinney, TX 75069

http://www.myacworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day