San Juan Plumbing Co

The company is very professional, courteous, and punctual. They did a great job, cleaned up the area and hauled away the old water heater. They were in and out in about an hour. I just didn't think the $180 labor charge (for two men) was appropriate.

I get about one pin-hole leak per year in the cold-water copper pipes in my house. After the last one in the garage ceiling caused some damage to the ceiling I decided to replace the whole cold water pipes in the attic and a few of the walls. The hot water pipes have never leaked; until the day the plumbers came! I got them off Angie's List, but they do not deserve the A rating 2 reviews in the list give them. They are a solid C. At one point removing the copper pipe they left a new tan water stain in the garage ceiling. They could be a bit more careful when removing pipe not to dump any water in the pipes in the ceiling. They ran the new pipe over everything else in the attic; it is quite a jumble up there. It could have been better organized. They accidentally disconnected a TV cable but I found it and reconnected it myself. But the worst was they had stepped on a hot water pipe at the joint separating it but did not notice until they turned the water on. It flooded my kitchen; exactly what I hoped to prevent by replacing the copper pipes! Luckily I was there to get multiple buckets and trash cans to contain streams of water coming from the ceiling and clean up the mess after-wards. It took them maybe 20 minutes to control it; too long I thought. If I had not been there the damage would have been much worse. It was a lot of work on my part containing the damage. It leaked all over and inside a China cabinet. They said they would pay for it but I had to argue with them to get $250 out of them. The final price paid reflects that discount. Some ceiling sheet-rock had to be replaced and the whole ceiling re-surfaced and painted. They put in some new lines to sinks but did not secure the valves coming out of the walls. I have yet to deal with that. Next, the RO system. The line to the refrigerator leaked; they fixed it later. Although the ice maker works, the water dispenser on the fridge does not. I don't know who to blame for that. The dishwasher installation went okay, cost $65 but they said they had to replace the garbage disposal; fine with me. One of the 2 garden faucets they installed outside leaked; they fixed it later. For the PEXa pipe job plus 2 faucets they quoted $1200 and used over 300 ft of pipe. They ended up charging me $1400 for a few extras; fine with me. In short, they had 3 leaks, one major, in these jobs. That is too much for professionals. I may use them again because I have yet to find a truly A-rated plumber here.

San Juan Plumbing has been to my house 3 times in the past six months. The repairs were professionally finished. Since they charge by the hour, the plumber wasted no time getting to work, didn't stand around talking, or suggesting expensive repairs, etc. I was very pleased each time I had them to my house. I have a bigger plumbing job that needs to be repaired, and I will not hestitate to call them.

Great. Very professional, fast service and they made sure that every thing was fixed and working.