CW Service Pros logoApproved Pro
Approved Pro

CW Service Pros

4.6(
367
)
Plumbing, Water Heater Service, Drain Cleaning,

About us

Super Service Award Winner- CW Service Pros Plumbing, Heating & Air Conditioning has been offering plumbing, heating, and cooling services, including water heater repair and installation, slab leak location and drain cleaning, air conditioning installation and repair, and furnace installation and heating repairs in Denton, Dallas and Collin County for over two decades. We are committed to your 100% satisfaction and guarantee our workmanship. When service Can't Wait contact the residential service professionals at CW Service Pros.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
26 years of experience

Services we offer

Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

$25 off service call fee

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 8
    Faucet Repair and Replacement
    View Gallery

    Assorted photos uploaded by CW Service Pros

  • 1
    View Gallery
    2022

    Amana Heating and Cooling Systems

    Heating and Air Conditioning Service
Reviews
4.6367 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
4%
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Showing 1-25 of 367 reviews
Richard C.
Mar 2025
1.0
Plumbing
CW was supposed to show up to install a kitchen faucet between 8:30am and 12:30pm on Monday March 10, 2025. They didn't show up or call. When I called them they said the plumbers were still at another job. I told them to forget coming to my job.
Joanne R.
Nov 2024
5.0
Plumbing
Yes, I recommend this pro
$300
Technician was on time, knowledgeable
Vanessa B.
Jan 2023
5.0
Plumbing
Yes, I recommend this pro
Their service was great, I used them twice already. Very professional very friendly and come on time.
Zane W.
Sep 2021
1.0
Plumbing, Appliance Repair + 5 more
$6,000
I do not trust these people to do any work. We bought a house that had a shower pan leak. C&W Plumbing did the plumber's side of the work. They referred/ recommended their friend to do the tile work. Just over a year later we notice a leak by the shower. We call C&W since they have a 2 year warranty on the work that was done. Sam from C&W Plumbing comes out and is extremely courteous. He looks all around the shower for holes and leaks, but never tests the actual shower pan. When moving the shower head all around he finally finds a spot by the door that it on the same wall as the shower head. He explains that was the tile company's issue and not C&W Plumbing. We call the tile company and they send a man to fix the spot that was leaking on the door. The next day we still see a leak. We are not experts on this, so we hire a licensed inspector to look at it. He lets us know that it is definitely coming from the shower. The inspector asked if C&W Plumbing did a shower pan test when they came out. He was very surprised that they did not check their own work. We had to schedule another time for C&W to come out and do this test. C&W Plumbing sends out Jason. He does the shower pan test with the inspector present. He sees that it is leaking. Tells us there are a number of reasons of why it might be. The inspector suggests that we get the Tile company and C&W Plumbing to come out together as they pull apart the shower to see what the problem is. A week later, when everyone can come out. The outcome is as expected. Both Companies say the other is at fault. Jason from C&W Plumbing admitted to the inspector that had they raised the Shower Pan liner higher, there wouldn't be a problem. Chris from C&W Plumbing called me after we have had to report this to the state. His main response is "We did all that is required by the city." It has been pointed out by the inspector and many others that the work that was done was not best practice. We are just wanting what was originally thought was done. We wanted a shower that doesn't leak for many years down the road. Now we are having to fight this because a company has decided to do the minimum requirement instead of having their customers interests in mind when doing a job. We currently have no shower, $$$$$$ in damages, and they wont fix what could have been prevented a little over a year ago. I dont trust them to do any work anywhere.
Zane W.
Sep 2021
5.0
Plumbing
$6,000
We notice a lick the of the shower. When moving the shower, we finally find a spot. I contacted them, but they explained that the tiles company is the one that has anissue. So, I hired an inspector to check the shower.. And the the inspector asked us ask contact to contact the both company (C&W).. So, I did. A week later, the outcome was unexpected. they did not admit the mistake. We did all required, but they just pointing about the inspector. We currently have no shower, a lot of money has damages. i do not trust them to work again anymore and everywhere.
Tom H.
Sep 2021
5.0
Water Heater Service
Yes, I recommend this pro
Excellent quality service!
Response from CW Service Pros

"Thank you for choosing C&W to service your home, [Member Name Removed]."

Steve M.
Mar 2021
5.0
Plumbing
Yes, I recommend this pro
$600
The repair went very well. Devan was great. Arrived on time, very personable and professional. He listened, surveyed the problem and then presented options and costs for us to consider. We needed a new toilet. He performed the repair and cleaned up after himself. The repair was good, no further issues. We are very pleased and would hire C&W again. Devan's a keeper!
Response from CW Service Pros

"Thank you [Member Name Removed] for allowing Devan to install your new toilet. We hope you are happy with your new fixture and look forward to helping you in the future when you need further plumbing work completed."

Kyle C.
Dec 2020
5.0
Plumbing
Yes, I recommend this pro
$473
Excellent. Preston arrived on time, worked quickly, communicated well, and completed the job professionally. Well done and would hire again.
Response from CW Service Pros

"Thank you for letting C&W service your home. It was a pleasure."

Maryann H.
Nov 2020
5.0
Plumbing, Drain Cleaning + 1 more
Yes, I recommend this pro
$330
Very good. He cleared the pipes out.
Response from CW Service Pros

"I am happy that we could fix your drain stoppage. If you have any further issues with the drain, please let us know. Remember that having a stoppage, unless from putting something into the sewer line, can be the first signs of a larger problem. If you notice anything, please feel free to contact us. We have technicians that are available to work anytime you need service."

Dale H.
Nov 2020
5.0
Plumbing, Drain Cleaning + 2 more
Yes, I recommend this pro
$17,000
Difficult job but Keith performed at the highest level. He answered my questions completely. He worked to minimize the impact to our lives.
Response from CW Service Pros

"C&W Plumbing is committed to helping you take care of your home. In doing so, we want to make sure you are aware of options you have for repairs and recommendations based on years of experience. Thank you for allowing C&W Plumbing to service your home. It was an honor."

Randy B.
Oct 2020
5.0
Drain Cleaning, Appliance Repair
Yes, I recommend this pro
$6,000
Fast, professional diagnostics/identification of problem. Very good follow-up on each step of the job. Excellent care/cleanup. Up-front and accurate estimates/pricing. Excellent paper-work/computer correspondence.
Response from CW Service Pros

"Thank you for using C&W Plumbing for your service needs. We're glad to hear that you are satisfied with our technicians and their work. Please contact us should you have any plumbing needs in the future we are here for you 24/7."

Kali K.
Oct 2020
5.0
Water Heater Service, Appliance Repair
Yes, I recommend this pro
$2,600
Andrew and Bryce were very professional, explained all the options and price points to allow my family to make the best choice. Great work, cleaned up after it was all completed. I would recommend and use them again!
Response from CW Service Pros

"We appreciate you allowing C&W Plumbing to service your home. Please contact us should you have any plumbing needs in the future."

Anna M.
Oct 2020
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
Preston was extremely professional and told us everything that would be needed to correct our problem. We trusted the advice he was giving us. We will definitely do business with C & W Plumbing.
Response from CW Service Pros

"Thank you for placing your trust in C&W Plumbing. We are here to help you should you need our services. We appreciate your business."

ROBERT C.
Aug 2020
4.0
Drain Cleaning, Appliance Repair
Yes, I recommend this pro
$244
Great, the service guy and his apprentice. It took about 10 minits.
Response from CW Service Pros

"Thank you for allowing C&W Plumbing to service your home. It was a pleasure."

Joey W.
Aug 2020
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
They were quick and courteous.
Response from CW Service Pros

"Thank you."

Becky B.
Aug 2020
5.0
Plumbing, Drain Cleaning + 1 more
Yes, I recommend this pro
$300
Everything is now working well. Brendon was careful and inspected everything before making any decisions. He listened carefully to what was going on now as well as some earlier problems. He let me know what needed to be done.. And, he kept me updated. After the work was done, he explained everything once more and was able to clearly detail a course of action for some future issues I had asked about. He was courteous and very professional. I felt comfortable having him in my home. Plus, he was able to arrive earlier than I was originally told. He called ahead when he was on his way. The price was excellent and even less than originally quoted because one step was not needed.
Response from CW Service Pros

"It is so nice to hear that the work was done to your satisfaction."

David A.
Jul 2020
5.0
Plumbing
Yes, I recommend this pro
$820
Brendon came an evaluated our old toilet, and he found that it was in need of replacement. All of our options for the toilet replacement were clearly and politely explained to us by Brendon. He did a very professional job helping us with the process. I highly recommend C & W Plumbing, and I will be using them again for future plumbing needs.
Response from CW Service Pros

"Thank you for sharing your experience with Brendon. C&W Plumbing appreciates you choosing us to service your home."

Nancy K.
Jul 2020
5.0
Plumbing, Appliance Repair + 2 more
Yes, I recommend this pro
$5,000
Super. Always prompt, and excellent work.
Response from CW Service Pros

"Thank you for your business."

Riz A.
Jul 2020
1.0
Plumbing, Appliance Repair
Company wants to charge me $49 to come write an estimate for a problem I am already aware of. All I needed was a guesstimate for a shut off valve replacement. They wanted to charge me for that estimate. I asked what are their hourly rates. They did not reveal. It is disheartening under the current economic situation, that a company would charge you $49 just to give you an estimate for something you already know. IMO very unethical
Jim R.
Jul 2020
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
$180
Quickly diagnosed the issue and it was repaired in minutes
Response from CW Service Pros

"C&W Plumbing tries to provide you with prompt, courteous, professional service. Thanks for your business and we are here 24/7 for your convenience."

Lee S.
Jun 2020
5.0
Drain Pipe Installation
Yes, I recommend this pro
$300
Found immediate issue, and problem that needs to be corrected as well.
Response from CW Service Pros

"Thank you for taking the time to review. If you have any other problems, remember we offer a 30 day limited warranty on drain cleaning and can run a camera to inspect any issues your plumbing could have."

Dana J.
Jun 2020
2.0
Kitchen and Bath Remodeling
$11,270
On May 1, 2020, I received a quote for the plumbing work (some demo and some installation) for the remodel of our two bathrooms. With my budget in hand and ready to move forward, this past week I called again to discuss measurements for a tub and specific fixtures I had in mind. We also discussed the previous quote. Not only was the previous quote inaccurate, it was wildly inaccurate. They told me that the person who wrote the quote is no longer working for them, as they let them go after one month. I just received a second quote for twice as much as the original quote. They told me that they have financing I can use, but an accurate quote would have been much more helpful. I'm now left to find more bids at the last minute. I have used C&W for years, but these last few experiences with them have been extremely disappointing. My trust in them has been extremely eroded and I probably won't use them again unless they can work with me on this. If there is an update, I will post it here.
Response from CW Service Pros

"We will forward this over to Management to review and get with you. Thank you."

Vince T.
May 2020
5.0
Plumbing, Appliance Repair
Yes, I recommend this pro
Great! No problems repairing. Under warranty.
Response from CW Service Pros

"Thank you for being a Gold Member with us. We stand by all of our guaranties for your peace of mind. We are here for you and appreciate your business. Thank you!"

Audra L.
May 2020
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
The guys were super nice and very quick to get the work done. We really appreciate their professionalism and the way they were careful in our house. Would recommend to anyone needing plumbing service. Thank you!
Response from CW Service Pros

"C&W Plumbing tries to provide you with prompt, courteous, professional service and respect your home in the same manner as we would our own. Thanks for your business and we are here 24/7 for your convenience."

Craig A.
Apr 2020
5.0
Plumbing
Yes, I recommend this pro
$200
Excellent. Sam did a great job and explained the entire process.
Response from CW Service Pros

"Thank you for having Sam service your home. He is a good technician and loves to help customers."

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Showing 1-25 of 367

Licensing

Insured
Licensed*

Trade License Number

21377

Trade License Locale

Texas

Trade License Authority

Texas State Board of Plumbing Examiners

Trade License Expiration

10/31/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CW Service Pros is currently rated 4.6 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
CW Service Pros accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, CW Service Pros does not offer free project estimates.
Yes, CW Service Pros offers eco-friendly accreditations.
No, CW Service Pros does not offer a senior discount.
Yes, CW Service Pros offers emergency services.
Yes, CW Service Pros offers warranties.
CW Service Pros offers the following services: Kitchen & Bathroom Remodeling. Water Heaters. Bathtubs. Faucets. Pipes. Gas & Slab Leaks. Toilets. Showers. Sewer Lines. Disposal Installation & Repair. Drain & Septic Line Cleaning.

Contact Information

1890 Midway Rd, Lewisville, TX 75056

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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