All Metroplex Plumbing

He showed up on time and very professional. The last toilet was installed in correctly. He explained the problem clearly. We bought a new toilet that was the correct size. It is too bad that I can not give him an A+++++++. He is that good. He called a week after the work was performed to make sure everything was working and we were pleased with his work.

This is the second call for All Metroplex. Mr. Carlos himself came to our house for the kitchen and bathrooms faucet change once without any charge. On time or a bit earlier for our convenience always. Knowledgeable, professional and very humble to sale. Gave us really nice and sweet suggestions to saving our expense. My husband and I love him and call him again if we need any plumbing job.

The poor guy came on Mother’s Day and spent two and a half hours on something that I thought would take thirty minutes and took care of it so he was great. He was in uniform on a Sunday morning in clean truck and had things on his feet.

it went very well. Even though the shower knob assembly was missing a part, he was able to finish the job. He was great, I would definitely call him again.

Carlos arrived right on time, as usual, and proceeded to install new angle stops and supply lines in the master bathroom. He then installed the circulation pump on the hot water tank. We now have instant hot water in the master bathroom. We have used Carlos twice before and have been extremely pleased with his promptness and quality of work. A few months ago he replaced a outside water faucet and even showed us how to replace it if it happens to break again. We recommend him and will definitely use him if we have another plumbing problem.

Carlos was very polite he answered all our questions without us even asking them. He was quick and efficient. In the future if I need a plumber Carlos will be my only call.

I'm sitting here amazed at what just happened and can't wait to brag on Carlos at All Metroplex Plumbing! Our water heater alarm went off this morning, which shut down our supply. I called Carlos and he was available within two hours, which was GREAT news, as I was anticipating the stereotypical wait associated with plumbing problems. It turns out the alarm was tripped by something simple to fix. He took care of it and explained how I could troubleshoot the issue if it occurred again. I thanked him and walked off to grab my wallet, but he refused payment! Now, it may have been an easy fix, but it was a fix all the same and I tried to convince him to let me pay him something for his time. He just wouldn't have it, saying, "I would never charge you for something like that, ma'am." Whaaa?? Who does that anymore? We called him out several months prior to this with similar results: availability, humility and friendliness, professionalism, and reasonable rates. I'm so excited to find a plumber who I trust and like enough to refer! Call Carlos!! But pay him. ;)

I have known Mr. Moreno for many years and have always used his services. I recommend him to all my family and friends. I never feel that he is pushing services that I don't need like a used car salesman would do. His prices are fair and he always gives me options as to what can be done. He is someone that can be trusted.

I knew I had a major water leak when I opened my last month's water bill. Because of the high praise for All Metroplex Plumbing on Angie's List, I contacted them immediately. The entire experience, from the first conversation with Carlos to handing him payment for the repair, was very positive. We made an initial appointment to access the situation. Carlos arrived on time, listened, looked, asked questions, and was very knowledgeable. He called in an expert leak locator, who came a couple of days later and spent 20 to 30 minutes locating the leak ($225 charge paid directly to leak locator). Carlos assured me that this fellow could locate a leak within inches, and he did just that. The leak was identified as a "slab leak" and was located in a tight spot between a wall and the commode in the master bath. Since the leak was near an outside wall, Carlos recommended that they tunnel from the outside to repair the leak. Because of my schedule, we made an appointment a few days later for the repairs. Carlos and his crew arrived about 8:30 a.m. to begin work, and finished around 2:30 p.m.. They were very nice and knowledgable, worked hard, big hole, made the repair, covered the hole, and finish very neat and tidy. My water meter isn't spinning out of control any longer, and I am a very happy customer. Thank you, Carlos and crew!

We have had a variety of unusual issues with our plumbing over the past year, due to a poor plumbing job when the house was originally built. All Metroplex Plumbing was recommended to us by a friend, and we could not be more pleased. From toilet replacement and sewer line repair, to general drain clogs, to water heater thermocouples, Carlos and Fred have saved the day several times for us. We have been especially impressed by their knowledge, willingness to fully explain the problem and suggested solution, and their honesty if another company needs to be contacted because an appliance is under warranty. Not once have I felt I was being taken advantage of or sold "a line" just so they could do unnecessary repairs or replacements to make more money. My only hesitation of giving such a glowing review is that I selfishly don't want them to get so busy that they have to expand their company and take on other plumbers that may not be as good or who don't share their work and quality ethic! Well done, Carlos and Fred. If I could give an A+ overall, I would!

Those guys are good. We paid a little extra for parts but he was reasonable, it was like if we bought the parts from a store. We were really happy. He was courteous and put on the booties. The office people were nice, and they came out when they said they would. No complaints at all.

We had a failed inspection for our plumbing with a real estate sales. Carlos came to our rescue with his knowledge and immediately found the leaks by seeing how much water was going through the water meter. The leaks were found and a near hidden leaky fixture was replaced. Carlos Moreno is a very professional plumber and a honest straightforward man. He is someone you can put your trust in to become your plumber. We were delighted with his quality work and his high ethical standards. He's the plumber you want on your list to call when you need a good man to help with plumbing problems. I recommend him highly.

Second time I've used Carlos - first to replace hot water heater that was under warranty (installed by Home Depot originally) & second to replace kitchen faucet that broke off in my hand. He gave me suggestions of what to look for in new faucet & where I'd get best pricing. He also squeezed me in before he took time off for his 2nd baby's birth (which I really appreciated!!). In both cases he's given me an accurate estimate over the phone; and gave suggestions of some add'l option -- some I've done and others I haven't... and I've never felt pressured by his suggestions.

Mr. Carlos himself showed up even earlier than the appointment in the morning which was very nice to suit our schedule. He checked two automatically flow toilets (my husband could not fix with several trials) very carefully and explained us what's wrong and what we needed. It was really easy to understand and we loved his way to say: It will cost $$ or $$ flat. I won't charge for labor hour. He fixed both toilet problems and taught us what should we watch carefully from now on due to the 20 years old house. It was quick, nice and professional work. He was also saying he care a lot about the customers with Angie's List. He should be highly recommended for everybody who has a pluming problem. I feel sorry for him that I could not have time to write review till today....:)

I was given all my options and cost for each and then given details of the best option and why I should select that one. I was so happy I did. And most of all I was explained the issue in detail so I would understand the workings of the unit. This company is a keeper for EVER!

Carlos was responsive, called prior to the appointment and provided an ETA. Provided the cost before the service was performed and checked all work and went through what was done with me before leaving. He was professional and friendly and I have found my life-time plumber. He was outstanding.

He has done several plumbing jobs for us over the years, and we have always been very happy with his services. Carlos is professional, knowledgeable, and dependable.

Very professional, on time and told me how to resolve my problem in the most cost effective way. I would use this company again, NO DOUBT!

Carlos is a wonderful plumber. He is always professional and courteous. He does a quality job and always advises me about coupons. If he comes in the house he puts covers on his shoes. He is so respectful of your time, property and budget. We are keeping his number. We have used him 3 times since we met him.

. Carlos was absolutely fantastic! I needed to replace 2 hot water heaters in the attic. They weren't leaking (yet), but were overdue to be replaced. I called several people for an estimate. Some just gave me a flat fee over the phone. Others came out and wrote a long estimate with a lot of extras. Carlos took the time to come out, answer my questions and be totally upfront about the total cost. The price was competitive...but more important, it was obvious Carlos takes a lot of pride in his work and doing things right. I didn't feel pressured at all. It was an easy decision to hire him. On the day of the installation, he showed up exactly when he said he would. Him and his assistant were completely professional in every way. He took the time to show me some things that hadn't been done correctly with the equipment the builder had put in. He showed me all elements of the installation, how to adjust the heaters, shut off the water and check the status. I couldn't recommend All Metroplex Plumbing highly enough. It's everything you want in a plumber - professional, punctual, does high quality work and does it for a reasonable rate.

Carlos was on time! That is something I've never experienced with the previous plumber I chose to no longer use. He explained exactly what was wrong, which I knew to be correct from former toilet repairs of this nature, didn't talk to me like I was stupid or try to snow me with other things that weren't wrong, and quoted a price that was much less than I'd been charged by a previous plumber for the same job several years ago. He was friendly, professional, quick, worked cleanly and cleaned the area after he was finished, and even gave me a tip on how to keep calcium from forming on the pipe of my aging toiled. I was definitely impressed and happy that I found him, thanks to Angie's List.

Carlos arrived on time and had the sink working very quickly. Very meticulous about cleaning up as well. I was told to check in a few days to see if there are any small leaks and he would return and fix those though I am not expecting any problems with his work.

Carlos did an excellent job diagnosing my toilet problem and fixing it. My toilet tank had been leaking for several days. I emailed Carlos, based on Angie's List recommendations. He responded promptly via phone. He visited the next morning, on time, and told me the tank was cracked and the toilet should be replaced completely. Two days later, and on time again, he arrived with a new Kohler Cimmarron toilet, and during the installation discovered that the flange in the floor was not flush with the tile. He warned me that too-high flanges can cause leaks down the road, so I authorized him to replace the flange as well. Carlos kept me informed of his progress throughout the entire installation/removal process. He left the bathroom spotless. He was courteous, punctual, thorough, and professional. All told, the job took about 2.5 hours from start to finish. I would certainly use Carlos again.

Carlos was very professional and courteous. He introduced himself and gave me his business card and then put on booties to come into my home. I explained to him what my problems were with my plumbing. I told him the metal arm was broken off on the inside of my toilet and I was now having to flush and fill the tank manually in order for it to work. I also told him my tub was leaking out water around the drain pull. He said he would check and see if he had an (o-ring) in his truck after taking the drain plug out and looking to see there was none there any longer. He came back in and put it on and then filled up my tub to check and see if it was still going to leak. He then replaced the metal arm on the inside of my toilet with a brass arm. He said this one wouldn't corrode like the other one did. He also replaced the flapper and did a leak test on my tank. He put in some dye in the tank and then watched to see if the dye came into the toilet. Well, it did. It wasn't a very bad leak and he said it was up to me whether or not I wanted to have the tank rebuilt. He quoted me a price of $195 and I told him to go ahead and rebuild it. The rebuild included a new gasket between the tank and toilet, new bolts, new flush assembly....well everything on the inside tank was replaced and the outside water line running from the wall to the toilet, as well as a new handle on the outside. After finishing with the toilet...the tub was still holding the water he put in it...He said some had leaked out but I couldn't tell the water had gone down any but he said it had just a smidge...but it had been over an hour and I was very pleased and excited to be able to use my tub again. He told me he pulled some hair out of there and he did not charge me for the work done on the drain and plug. The parts for the toilet were of high quality and he was quick and very clean while working on it. He put down water absorbing mats and used his own paper towels to dry his hands on and took everything back out with him when he left. My price ended up being $30 cheaper with my Angie's list coupon. I couldn't be more happy with the work performed. He kept me informed at every step and was very patient to explain and show me everything he was talking about. He was fantastic and I definitely would hire him again in a heartbeat!!!

Carlos came out on the same day he was called. Gave us an estimate that beat our other bids and quickly got to work. He was very professional and nice. After all the incompetent/questionable plumbers we've had in our house.. I will definitely be calling Carlos for any future plumbing needs.