Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Advent Air Conditioning Inc.
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
24/7 Emergency Service Available. We provide industry-leading “comfortable solutions” and first-rate design, installation and service to residential and commercial HVAC customers throughout North Texas while delivering the highest level of quality, honesty and integrity. Pioneering the industry we serve through innovation and creativity. Absolute honesty and integrity. Passionate, heartfelt caring and support for our customers and employees. Teamwork is the source of our strength. Change is essential; we will always embrace it. We encourage our associates to be prudent risk takers, to grow, to contribute and accomplish. Quality, Honesty and Integrity. Those principles remain the foundation of Advent’s business model today. So when we say we offer the best in service, repair, and installation for all major Air Conditioning and Heating (HVAC) systems, for both residential and commercial applications, we mean it. And you can count on it!
Business highlights
Emergency services offered
44 years of experience
Services we offer
Residential & Commercial installation, heat pumps, heating systems, indoor air quality & thermostats., repair, sales and maintenance of air conditioning, unit heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.786 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 3% | ||
| 3% | ||
| 1% |
Showing 51-75 of 86 reviews
Kirstin L.
Aug 2013
I called Advent in the morning and was able to have someone out the same afternoon! While my issue certainly wasn't urgent, I was trying to group multiple service providers together in the same time slot so I didn't have to take more time from work. They were more than accomodating and even gave me a call 1 hour ahead to allow me time to get from work. When the technician arrived he was very professional. I would absolutely use them again.
Gayle W.
Aug 2013
We were looking for a good heating and air conditioning company to handle our twice a year system check-up. I found Advent Air Conditioning on Angies List. They had great ratings so we decided to give them a try. We weren't disappointed!
The call to their office was handled very professionally and all my questions answered fully before scheduling the appointment. The technician was on-time and very thorough. He too answered all of my questions and made some excellent (and cost effective) recommendations to correct some minor issues which in turn has helped the air conditioning system work more efficiently.
Advent will be returning to our home to do a check-up on our heating system in the Fall. I would definitely recommend them.
The call to their office was handled very professionally and all my questions answered fully before scheduling the appointment. The technician was on-time and very thorough. He too answered all of my questions and made some excellent (and cost effective) recommendations to correct some minor issues which in turn has helped the air conditioning system work more efficiently.
Advent will be returning to our home to do a check-up on our heating system in the Fall. I would definitely recommend them.
MaryAnne M.
Aug 2013
I was expecting an attempt to service my A/C problem as it was 102 degrees in Dallas today.
the Technician simply provided an invoice that stated the problem. I was aware of the problem as I had been
watching water exit the overflow drains for past three days .
The problem was he could not access the drains associated with the issue.
His recommendation were related to make his job easier for access to the drains. associated with the drainage.
He then advised the condensation coil in my air condition system had to be reversed for access. .I placed a call to other area contractors and was advised this type of coil could be installed in two positions and if it had been installed incorrectly it would not have not worked for 5 years. They also advised it would have been necessary for him to look at the coil to determine if was causing problems.
He left without providing service rather than the invoice copy stating above consultants would visit my premises to provide
an estimate of the cost related to problem. "Please note that it would take a third visit before any action could be taken
to resolve a simple issue."
I was told when I talked to the telephone contact for Advent Air that their trucks carried parts to resolve most problems
on the customers premises. This was the reason I called them. .They could and would resolve my issues
I feel after reading the material provided with the visit that Advent is more interested in providing contracts than services.
the Technician simply provided an invoice that stated the problem. I was aware of the problem as I had been
watching water exit the overflow drains for past three days .
The problem was he could not access the drains associated with the issue.
His recommendation were related to make his job easier for access to the drains. associated with the drainage.
He then advised the condensation coil in my air condition system had to be reversed for access. .I placed a call to other area contractors and was advised this type of coil could be installed in two positions and if it had been installed incorrectly it would not have not worked for 5 years. They also advised it would have been necessary for him to look at the coil to determine if was causing problems.
He left without providing service rather than the invoice copy stating above consultants would visit my premises to provide
an estimate of the cost related to problem. "Please note that it would take a third visit before any action could be taken
to resolve a simple issue."
I was told when I talked to the telephone contact for Advent Air that their trucks carried parts to resolve most problems
on the customers premises. This was the reason I called them. .They could and would resolve my issues
I feel after reading the material provided with the visit that Advent is more interested in providing contracts than services.
Response from Advent Air Conditioning Inc.
"(Member Name Removed) (Member Address Removed) Previous Service History: None At Advent Air Conditioning we take every positive and negative review to heart and respond accordingly. The utmost importance of our everyday field work is the safety of our clients, clients’ property and our employees. Per the conversation with the homeowner upon arrival, the complaint was a water leak that had been happening for several days and had occurred in the past as well per the conversation with the homeowner. The technician first noticed with a level that the system was not level. Systems shall be level in order to properly drain. The system may have been installed level during the inception of the installation. However, improper hanging materials were used when the system was installed. The system (furnace, evaporator coil, plenums and ductwork – approx.: 400 lbs.) was only supported with perforated duct strap. Perforated duct strap is typically used to support ductwork and small pipes that do not carry a heavy weight and typically supports are put every couple of feet for that reason. Some perforated pipe strap companies imply not to exceed the maximum recommended load of 10 lbs. on the strap. Most manufactures of coils indicate that their coils can be installed in different configurations with minor field changes, as well a recommended airflow. Evaporator coils should be installed with accessibility in mind for maintenance, cleaning and service. In this case the evaporator coil access door is on the back side of the system installation face therefore not accessible. There was no clearance around the ends of the system or over the top. For safety reasons we will not allow a technician to climb on a furnace to get to the back side, especially one that is hung with perforated strap. We made a recommendation to have the coil re-installed and re-level the entire system in the attic to insure proper drainage and operation. Unfortunately this would have incurred an additional trip by a consultant who specializes in system installations. Our apology for not being able to fix the problem in 1 trip is requested but some things are beyond our control. Your refund for the trip charge has been sent. Regards, Advent Air Conditioning"
Gilbert S.
Jul 2013
Brought in two crews to get it done in one day,which they did. They were here on time and got right to work. They answered all my questions as the day went on.They did a great installation,would highly recommend.Chris,the service consultant even came by to make sure that everything was to my satisfaction.Great company,will use again in the future.
Response from Advent Air Conditioning Inc.
"Thank you for your kind review on Angie's list. We strive for 100% satisfaction 100% of the time. We will pass your comments along to our team members that were involved in your home project. Positive feedback drives our team member to achieving our satisfaction goals. Thanks again. The Advent Team."
Robert R.
Jul 2013
I called Friday afternoon 07/12. I informed the scheduler that I was calling them because they had done the installation of my outside unit a several years earlier had had found them on Angies website.
James arrived within several minutes. He performed some diagnostics but informed me the coils were frozen and couldn't go any further. He said that he set the fan to 'on' and thermostat to 'off' defrost coils. He told me wait a couple of hours then set the thermostat to 'cold'. If I still didn't feel cold air from vent should call the dispatcher back. They are on call 24/7. He honored my Angies coupon. I asked if I would be charged another service call. He I would but that I could use another Angies coupon.
After several hours I set the thermostat to cool but still an hour later the vent were blowing cold air. I called dispatch and asked for another visit the next morning. They said they couldn't get back to me until the next early afternoon.
Tony arrived about 2:30. I showed the report from James and my Angies coupon. He performed diagnostics, cleaned my inner vents. Went outside and removed panels from outside unit. I saw how the inner coils were clogged with mud and old vines. He cleaned all mud and vines off coils and blades reassembled outside checked Freon. He then wrote up an estimate on what Freon I needed and what the cost would be ( I found this very helpful). He then filled up with Freon. He showed me the receipt and to my surprise he didn't charge me for the second diagnostic visit but just for the work he did.
I found both servicemen to be very honest and professional. I am very happy with Advent. I know I was in position that a could of be taken advantage of but wasn't. I am glad I joined Angies.
James arrived within several minutes. He performed some diagnostics but informed me the coils were frozen and couldn't go any further. He said that he set the fan to 'on' and thermostat to 'off' defrost coils. He told me wait a couple of hours then set the thermostat to 'cold'. If I still didn't feel cold air from vent should call the dispatcher back. They are on call 24/7. He honored my Angies coupon. I asked if I would be charged another service call. He I would but that I could use another Angies coupon.
After several hours I set the thermostat to cool but still an hour later the vent were blowing cold air. I called dispatch and asked for another visit the next morning. They said they couldn't get back to me until the next early afternoon.
Tony arrived about 2:30. I showed the report from James and my Angies coupon. He performed diagnostics, cleaned my inner vents. Went outside and removed panels from outside unit. I saw how the inner coils were clogged with mud and old vines. He cleaned all mud and vines off coils and blades reassembled outside checked Freon. He then wrote up an estimate on what Freon I needed and what the cost would be ( I found this very helpful). He then filled up with Freon. He showed me the receipt and to my surprise he didn't charge me for the second diagnostic visit but just for the work he did.
I found both servicemen to be very honest and professional. I am very happy with Advent. I know I was in position that a could of be taken advantage of but wasn't. I am glad I joined Angies.
Response from Advent Air Conditioning Inc.
"Thank your for your positive review on Angie's list. Our owners business philosophy has always been Honesty, Quality and Integrity. A lot of company's use these words in their business advertisements just to find out they don't practice them on a daily basis. Our ownership lives by these words and follows this philosophy because it's the right thing to do. I am glad to hear that our service team carry his daily message into the field. Your review will be used in our weekly training meeting to demonstrate how Honesty and simply just doing what's right will result in happy clients. Thank you again! The Advent Team "We're The Comfortable Solution""
Deborah S.
Jul 2013
unknown
Response from Advent Air Conditioning Inc.
"Thank you for your kind review on Angie's list. We are very systematic about the processes we follow to ensure our clients satisfaction. Positive reviews such as yours is what keep our team members driving for excellence during these extreme hot days. We will share you comments with all team members who assisted in your home project. Thanks again The Advent Team "We're The Comfortable Solution""
Justin L.
Jul 2013
It went very well techs showed up on time @7 am put on the little booties and put down plastic so they did not track dirtin or out of the house. They removed the old unit and installed the new one. The were done around 6pm
Response from Advent Air Conditioning Inc.
"Thank you for your kind review on Angie's list. Protecting our client's homes is just as important as assuring their complete comfort. We believe in leaving a home in the same condition or better than we found it. This is why we use protective products anytime we enter a home. I am happy to hear that our team members are concerned about protecting the homes we have the privilege to enter. Thanks you again. The Advent Team "We're The Comfortable Solution""
GWEN K.
Jun 2013
I selected Advent over two other companies based on the outstanding technical skills and attention to detail provided by the consultant, Chris, who came to the house to make a proposal. His exploratory work to analyze the home's cooling needs was quite comprehensive, and included careful inspection of insulation, windows, existing vents, duct work, breaker box, and electrical wiring (for Wi-Fi connection on new thermostat). All this was used to calculate the load calculation (which he did a great job of explaining). He printed three proposals (low, mid, high-level systems) on his computer/printer before his visit ended - very impressive! To further questions I had subsequent to his visit, Chris researched his answers, and responded timely either by email or phone. The crew that installed the system was prompt, courteous, professional, and worked diligently all day. During installation, some ceiling screws came lose and poked through the drywall. Advent sent VIP Services to repair the drywall - great job! Being a discriminating consumer that values a company that is meticulous to detail and very service-oriented, I would highly recommend Advent.
Response from Advent Air Conditioning Inc.
"Thank your for kind review on Angie's list. Cris, like our other team members are highly trained to be thorough on their discovery while in your home, research, installation and follow ups. This is what separates Advent from 95% of our competitors. We are pleased to hear that Cris was able to meet all of your expectations. I will pass your comments on to all team members involved in your home project. Positive reviews have a great impact on our staff. Thank you again! The Advent Team "We're The Comfortable Solution""
FRED V.
Jun 2013
Crew was very punctual, thorough and clean. They fully explained what they were doing and answered all questions.
Response from Advent Air Conditioning Inc.
"Mr. [member name removed], Thank you for your kind review on Angie's List. Positive reviews such as your is always a motivator to keep our team striving for 100% customer satisfaction, 100% of the time. If we may of any assistance, please let us know. Respectfully, Advent Management team"
Erin W.
Jun 2013
Awesome response and service by Advent - I can't recommend them enough. Our A/C stopped cooling yesterday, during the hottest week yet this month. I called first thing this morning and even though their schedule was already full, they squeezed me in and arrived here by 10am! The technician quickly diagnosed the issue, had the part with him, and replaced it within 30 minutes. This is the level of service we receive EVERY time we call them. The Service Department team is always pleasant and the technicians are timely, call in advance, and are very professional.
Response from Advent Air Conditioning Inc.
"Mrs. [member name removed], On behalf of Team Advent, I would like to thank you for your kind review. It is difficult this time of year to meet customers expectation in the heat of the summer. At Advent we do everything possible to ensure your total comfort. Your review will be shared with our team members as they truly enjoy hearing feedback from our clients. If we may be of any service, please let us know. Respectfully, Advent Management Team"
Ron F.
Jun 2013
I called back at 8:00 AM when their offices opened and they told me that they had already scheduled a tech to show up at 12:00 noon today.
He quickly found the problem (a blown capacitor in the outside unit). He had it fixed and tested in a little over 30 minutes.
We will continue to use them for our ongoing maintenance service and needed repairs.
Their service personnel are very knowledgeable, courteous and professional. Working with their office staff is a pleasure in getting work scheduled.
He quickly found the problem (a blown capacitor in the outside unit). He had it fixed and tested in a little over 30 minutes.
We will continue to use them for our ongoing maintenance service and needed repairs.
Their service personnel are very knowledgeable, courteous and professional. Working with their office staff is a pleasure in getting work scheduled.
Response from Advent Air Conditioning Inc.
"Mr. [member name removed], Thank you for posting such a kind review about our Advent Team Members and our organization. It is clients such as yourself that understand the importance of proper maintenance and selecting a qualified HVAC contractor that makes us the success that we have been for 32 years. We appreciate you sending in this review as we use these during our weekly training programs to emphasis the importance of customer service and doing what is right for our clients every time. Comfort is king is the Texas heat. Thank you again for being part of our Advent family. If we may be of any assistance, please let us know. Respectfully, Advent Management Team"
Jay R.
May 2013
I have used Advent several times previously and have been remiss in not reviewing them before now. All of the technicians that have come out before have been fantastic. Chris came out yesterday and replaced a dead run capacitor that was preventing the compressor from kicking on. As I have come to expect from Advent, he was courteous, punctual, and did a great job.
I have used a number of other A/C repair services in the past and have always felt that they either put on the hard sell for something I didn't need or were just generally untrustworthy. I have never felt that from Advent. They always explain everything and don't try to push anything on you. I highly recommend Advent.
I have used a number of other A/C repair services in the past and have always felt that they either put on the hard sell for something I didn't need or were just generally untrustworthy. I have never felt that from Advent. They always explain everything and don't try to push anything on you. I highly recommend Advent.
Response from Advent Air Conditioning Inc.
"Thank you for your kind words about our company and your service specialist. We are proud to have so many individuals like Chris on our team. Reviews such as yours are important to our success as we share them during ongoing meetings to motivate team members especially during the hot summer months. We have proven that positive feedback from our clients ensures our team members strive for excellence each and every time. Thank you again! Respectfully, Advent Management team"
Jennifer M.
May 2013
Showed up on schedule for appointment to provide estimate. Left quotes for multiple options, and followed up with e-mail and voice mail when I had questions. The quotes were in sort of an odd format, which made determining what the final price would be a bit confusing.
Response from Advent Air Conditioning Inc.
"Thank you for you kind review. Advent team members take pride in being punctual and following up with all of our clients. Although our proposal can be confusing, we like to itemize each part of the quote so each client knows exactly what to expect. This includes giving various options so you can make the best informed decision. We have found that a lot of our competitors just lump pricing together and it is usually unclear what is included in the scope of work. From your review we can tell that our established processes and procedures to ensure 100% customer service 100% of the time has been and will continue carry on to our clients. Thanks you again! Respectfully, Advent Management Team"
Jonathan C.
Apr 2013
I would give this company an A+ if Angie's List would let me, after being seriously let down by another company, they were able to have a service technician, and salesman to my door all after 5pm to pick up the slack of the other company, this Monday I have a fantastic new outside unit, and my dining room and 1/2 bath are finally getting some air flow, I will never use another company again, Advent or Nothing! I can not explain how well this company did at winning me after after the lackluster experience of the other company, I was really impressed!
Response from Advent Air Conditioning Inc.
"(Member name removed), We love our customers and we value your business. Thank you for giving us the opportunity to serve you. Your new loyalty and support is highly appreciated by all of our departments. Thank You, Mike Douglas President/Owner Advent Air Conditioning Inc."
William F.
Jan 2013
A very positive experience overall, I will use this company again and will recommend them based on this experience.
Response from Advent Air Conditioning Inc.
"Our management would like to thank you for promoting our service and also thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us. Your loyalty and support is highly appreciated. Mike Douglas President/Owner Advent Air Conditioning Inc."
Prasanna B.
Dec 2012
I had really good experience. The price was good, I was quoted 2000 for York by another, for the same price I got variable speed carrier with 10 year warranty. They were on time, fixed it up and professionally cleaned it up.
My attic door seem to close better than before. They also made appointment with city inspector and passed inspection.
My attic door seem to close better than before. They also made appointment with city inspector and passed inspection.
Response from Advent Air Conditioning Inc.
"Thank you for choosing Advent Air Conditioning Inc. We thank you for giving us the opportunity to serve you. We greatly value your business and taking the time to post such a positive review. All of our Advent team members hope to have the pleasure of doing business with you for many years to come. Sincerely, Mike Douglas President/Owner"
Ann L.
Oct 2012
He came sooner than he estimated he would be able to, diagnosed the problem, and fixed it.It was shorted out wires in the furnace part.
This is the second time I have used them for after-hours service on my a/c - different problems each time. I am VERY satisfied with their service.
This is the second time I have used them for after-hours service on my a/c - different problems each time. I am VERY satisfied with their service.
Response from Advent Air Conditioning Inc.
"Thank you for the postive "A" review, we truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Mike Douglas President"
William C.
Jul 2012
From the initial phone call for service and the technician's on-time arrival, I received very respectful and courteous information. The crew arrived in uniform with a well-equiped company van, quickly assessed the problem was and got it taken care of. We are in the process of remodeling and plan to eventually replace the entire system, including attic ductwork. Once I conveyed our plans, there was no pressure or sales pitch for more work. They also gave helpful recommendations about the upcoming replacement.
Response from Advent Air Conditioning Inc.
"Member, Thank you for taking the time to write and submit such a positive review. Your review will be shared with all team members of Advent Air Conditioning. We look forward to continued service with you. Respectfully, Jason Chapman Service Manager"
Patricia D.
Jun 2012
Advent was professional.
Response from Advent Air Conditioning Inc.
"Member, Thank you for taking the time to post a review of your experience on your recent interaction with Advent Air, we value every response we encounter and respond accordingly. The diagnostic performed and measured results on May 17, 2012 indicated that the compressor would not start due to maximum current draw and a test on the winding insulation had failed. The compressor would not start and kept tripping the breaker. We simply could not get the compressor to start even trying a start kit to boost it. We felt replacement was the best option given the age and potential repair cost. Please look at our responses where we have completed work along with our rating and this will paint a better picture of Advent Air Conditioning. Respectfully, Jason Chapman Service Manager"
Patrick M.
Jun 2012
I have been so pleased with my new Trane units and the modifications to my air ducts they added. It was August when we realized two out of our three builder installed AC units were not able to cool. They needed to be replaced. I called 3 contractors. The first gentlemen (not Advent) came and did an OK job of evaluating the living spaces served by the two AC units in question. He gave me a price and then said he couldn't take a run at the owner to lower it if I didn't tell him about lower offers from other contractors. Then Jeff Sutherland with Advent came. Jeff was AMAZING. He performed a detailed evaluation of the areas covered by the new units. He evaluated windows and square footage and it took quite a long time. He performed some kind of analysis of how well the air was moving through the units in the attic and recommended adding additional return air vents. We told Jeff how our family room became essentially unlivable when temperatures reached the 100 and over mark. He recommend some upgrades in the supply tubes to the family room ducts.
Advent's estimate for the job was more thorough than the other and came in around $2000 less. And Advent could have the job done the following day! WOW. Incidentally the third contractor I called for an estimate never made it to my house since he arrived while Advent was still at my house and didn't choose to wait around.
The Advent team arrived the following day and worked very hard all day until the job was completed. They were exceptionally polite and efficient. Jeff stopped by several times throughout the day. We encountered an error in my circuit breaker box with the builder having installed too small a circuit breaker for one of the units and Jeff recommended a competent electrician who was able to replace the breaker that afternoon.
In the 9 months since Advent installed the two new units and upgraded the duct work we have been so comfortable in our house. Our family room now is one of the most comfortable rooms in the house and I can stand near the fireplace and feel the cool air from the vents. Advent really changed the quality of our lives in this house during hot months. Our electric bills are significantly less than they were during similar months the previous year and the outside units are infinitely more quiet than those they replaced. Jeff came by several days after the installation to make sure we were pleased and to check that everything was in order. The work passed the City inspection with no problems. I have been recommending Advent to our neighbors who are also experiencing the end of their AC units' lives. Jeff could not have been more competent, professional, thorough or helpful. We are very pleased Advent customers.
Advent's estimate for the job was more thorough than the other and came in around $2000 less. And Advent could have the job done the following day! WOW. Incidentally the third contractor I called for an estimate never made it to my house since he arrived while Advent was still at my house and didn't choose to wait around.
The Advent team arrived the following day and worked very hard all day until the job was completed. They were exceptionally polite and efficient. Jeff stopped by several times throughout the day. We encountered an error in my circuit breaker box with the builder having installed too small a circuit breaker for one of the units and Jeff recommended a competent electrician who was able to replace the breaker that afternoon.
In the 9 months since Advent installed the two new units and upgraded the duct work we have been so comfortable in our house. Our family room now is one of the most comfortable rooms in the house and I can stand near the fireplace and feel the cool air from the vents. Advent really changed the quality of our lives in this house during hot months. Our electric bills are significantly less than they were during similar months the previous year and the outside units are infinitely more quiet than those they replaced. Jeff came by several days after the installation to make sure we were pleased and to check that everything was in order. The work passed the City inspection with no problems. I have been recommending Advent to our neighbors who are also experiencing the end of their AC units' lives. Jeff could not have been more competent, professional, thorough or helpful. We are very pleased Advent customers.
Response from Advent Air Conditioning Inc.
"Member, Thank you for taking the time to write and post such a positive review! Your review will be shared with all team members of Advent Air Conditioning. We look forward to continued service with you! Respectfully, Jason Chapman Service Manager"
Daniel G.
Jun 2012
Adam was punctual in coming out to inspect the old unit. He was candid about what he felt to be the best course of action and what size unit to purchase. He actually recommended a smaller unit than what some other companies recommended, based on a complex formula that he used to judge the house's needs. The price was reasonable, though not the lowest. We chose them based on our impression of the salesman as well as recommendation by family members.
His crew was professional and efficient, got the entire unit installed in the time promised, and cleaned up effectively. There was only one glitch with the inspection, but Adam came out that day to fix it, and the next inspection went smoothly.
We are now 10 months in, and the system is working beautifully.
I could not have asked for better service, and will use this company for all future needs, and highly recommend them to anyone else.
His crew was professional and efficient, got the entire unit installed in the time promised, and cleaned up effectively. There was only one glitch with the inspection, but Adam came out that day to fix it, and the next inspection went smoothly.
We are now 10 months in, and the system is working beautifully.
I could not have asked for better service, and will use this company for all future needs, and highly recommend them to anyone else.
Response from Advent Air Conditioning Inc.
"Thank you very much for the positive review! We appreciate the business you have sent our way and we look forward to continued service with you! We have shared your kind words with all of team members of Advent Air Conditioning. Respectfully, Jason Chapman Service Manager"
Carolyn B.
Apr 2012
Matt showed up right on time. He checked everything on the outside unit of our heat pump & found it to be a simple fix. A capacitor.
($120.00 capacitor + $72.00 diagnostic fee)
Matt was a pleasure to be around, polite, friendly & knowledgable. Thank you Matt! & Advert a/c Inc.
If you want a company that doesn't pressure talk you into purchasing something, this is the co. for you.
Carolyn Boyd
Corinth, TX.
($120.00 capacitor + $72.00 diagnostic fee)
Matt was a pleasure to be around, polite, friendly & knowledgable. Thank you Matt! & Advert a/c Inc.
If you want a company that doesn't pressure talk you into purchasing something, this is the co. for you.
Carolyn Boyd
Corinth, TX.
Paul L.
Mar 2012
The first time I met Bobby Barns we just hit it off great. I felt no sales pressure at all, Bobby shoots straight and tells you what is needed and what is a waste of money. From the get go I new that we were in good hands with Bobby and Advent.He was the only Company that had a professional sizing tool on his laptop, put in all information and gave me a printout then and there. All others scratched something on paper and then came the high pressure sales. The attention to detail and the quality of workmanship is the best I have ever had!
The AC unit going to the bedrooms coil box was leaking air and collecting moisture and over the years the mold was unbelievable and free flowing mold was blowing directly over us. Matt (Mgr) and Bobby here in Lewisville replaced molded duct work for no additional charge, and Matt gave me over 500 discount after the original discount, with 0% financing for 5 years. And what great people that work there like Carlos and Alex the installers who really take pride in there work. Heck they fit in better than some family members. lol We went from two 13 size units to 16 unit size, variable speed furnaces, ionizer unit for bedrooms in the main duct etc... Alex and Carlos made sure that the only 2 filters were easy to access, the furnaces the mounting, everything in the attic and outside was quality work and quality parts. At first I kinda had the sick feeling spending that much money but at the end I am very glad that we did it. The new units will pay for themselves over time and not that long with old 600+ electric bills in the summer. Before in the master bath you could hear both units compressors just hammering away making the meter spin even faster, now I cant even hear if it is on or off unless I look to see if the running light is on.
Advent and the Lewisville team are really the best!
This is the first time for me to post anything like this, but was compelled to after the experience with Bobby, Matt, Carlos and Alex!
Thanks Advent
The AC unit going to the bedrooms coil box was leaking air and collecting moisture and over the years the mold was unbelievable and free flowing mold was blowing directly over us. Matt (Mgr) and Bobby here in Lewisville replaced molded duct work for no additional charge, and Matt gave me over 500 discount after the original discount, with 0% financing for 5 years. And what great people that work there like Carlos and Alex the installers who really take pride in there work. Heck they fit in better than some family members. lol We went from two 13 size units to 16 unit size, variable speed furnaces, ionizer unit for bedrooms in the main duct etc... Alex and Carlos made sure that the only 2 filters were easy to access, the furnaces the mounting, everything in the attic and outside was quality work and quality parts. At first I kinda had the sick feeling spending that much money but at the end I am very glad that we did it. The new units will pay for themselves over time and not that long with old 600+ electric bills in the summer. Before in the master bath you could hear both units compressors just hammering away making the meter spin even faster, now I cant even hear if it is on or off unless I look to see if the running light is on.
Advent and the Lewisville team are really the best!
This is the first time for me to post anything like this, but was compelled to after the experience with Bobby, Matt, Carlos and Alex!
Thanks Advent
Response from Advent Air Conditioning Inc.
"Member, Thank you for sharing your experience with Advent and Angie's List members. Our goal is always 100% customer satisfaction 100% of the time with no high pressure sales. Our job is to educate, inform and offer clients the types of systems that fit their individual needs to correct comfort concerns and issues. We truly appreciate your business and kind words about our team members. I will be sure to share this with Bobby, Alex and Carlos. If we may be of any service, please let us know. Respectfully, Dan Leising"
Barbara D.
Feb 2012
We had a number of AC companies bid on replacing one of our units. All of the companies indicated that changes in the duct work was needed to maximize efficiency. Advent provided the best solution at the best price. We have not had any issues since the installation.
Ben L.
Nov 2011
Chris was on time and had covered his shoes with booties. He was very polite and friendly. He answered all of my questions and offered me advice. There was no pressure to upsell me on anything. Hadn't used them before and the coupon plus positive reports was what influenced my decision to try them.
Response from Advent Air Conditioning Inc.
"Thank you for the favorable review you gave on one of our Team Members, Chris. We are pleased that you found your overall experience an A in all categories. We certainly enjoyed reading your review and would like to thank you once again for your kind words. And we look forward to sharing your report with Chris. Respectfully, Jason Chapman Advent Service Manager [email protected] 972-221-4373"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Advent Air Conditioning Inc. is currently rated 4.7 overall out of 5.
Advent Air Conditioning Inc. accepts the following forms of payment: CreditCard
Yes, Advent Air Conditioning Inc. offers free project estimates.
No, Advent Air Conditioning Inc. does not offer eco-friendly accreditations.
No, Advent Air Conditioning Inc. does not offer a senior discount.
Yes, Advent Air Conditioning Inc. offers emergency services.
No, Advent Air Conditioning Inc. does not offer warranties.