1-stop shop for all your flooring, countertop, and remodeling needs! We have the largest selection of granite slabs in the Bay area and Clear Lake Area. We specialize in kitchen and bathroom remodelings. We are an authorized dealer of Silestone and Okite. Member of the Better Business Bureau, Angie's List,Clear Lake Chamber of Commerce, and the Residential Construction Commission. Recipient of the BBB Award of Excellence.
Residential and commercial flooring, carpet, countertops, and remodeling. We sell and install wallpapers, blinds, and shutters! Free custom cutting boards for all granite countertop purchases. Truckloads of exotic granite slabs on sale!! Be able to pick the actual granite slab for your kitchen or vanity countertops!
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Number of Stars | Image of Distribution | Number of Ratings |
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First off I should say that I used DE Flooring in April of 2013 for installation of granite in the master and guest bathrooms. This work went very well and was one of the reasons for using the company this time, but saying that, I was very dissatisfied with the work done recently.After talking to Abdul about the job he was very quick getting someone to do the work. We met on a Friday and he had someone there the next Monday to start work. The problems started with the ceiling. We said that we wanted the repair to match the popcorn texture that was already there, but when the ceiling was textured it did not match. The worker argued, saying that it did match. I had to talk to Abdul to get the worker to texture the ceiling correctly. The same thing happened with the walls and finally after talking with the worker decided to finish it myself. The next thing was the linen cabinet. To get the cabinet to fit, the back end of it had to be cut off and reassembled. This was done , but was left unfinished. I had to bring it to the attention of the worker and Abdul to get it finished properly. The outside trim of the closet was not even and there were a number of nail holes left exposed. Again these would not have been fixed if I would not have complained. Another problem was with the door that was made and installed. The door itself looked good, but the inside woodwork that it attached to had gouges in it. Again the worker argued with me about fixing it and it was up to Abdul to get him to do it.Later after I thought the work was complete I talked to Abdul about the workmanship on the job and he told me that he was sorry and that he had fired the contractor, but later I found that the linen closet was missing the holes needed to adjust the shelves and asked Abdul to send someone out to fix the problem. When the person showed up to make the repair, it was the man who Abdul had supposedly fired.Abdul is very personable and I believe that he will do what ever it takes to satisfy the customer, but a customer should not have to be the general contractor for the job.
"We at DE regrets to know that you have not received a returned call for an appointment with us. WE are normally on top of all our calls for free estimates and wondered how this happened. Our phone number sometimes are dialed incorrectly and ends up in our other competitor's store whose phone number is quite similar to our office phone number. I said this because we had the same problem a few weeks ago and found out that this was the case when the customer came by with the wrong phone number she has written. Our office number is 281 338 1245 and we are waiting to be of service to you soon. Thank you. Abdul Alsahli"
"DE Flooring appreciates your call for our service. For us, there is no small or big jobs. All jobs are very important to us. However, in order for us to dispatch our skilled installers to a job, we have to have an agreement with our customers in writing with a commitment by depositing a 50% down payment to do a job. You were informed about this company policy. This policy is implemented to protect our customers. Having an agreement and commitment with our customers will warranty our labor. We only use skilled installers that are bonded and insured. We still want the opportunity to serve you. Thank you. Abdul Alsahli"
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Sunday: | 12:00 PM - 5:00 PM |
Monday: | 8:00 AM - 6:00 PM |
Tuesday: | 8:00 AM - 6:00 PM |
Wednesday: | 8:00 AM - 6:00 PM |
Thursday: | 8:00 AM - 6:00 PM |
Friday: | 8:00 AM - 6:00 PM |
Saturday: | 8:00 AM - 5:00 PM |