Daniels Air Conditioning & Plumbing

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Prompt and professional.

It went beound my expectations.

Very well.

My newly installed A/C unit upstair was not cooling, which is a BIG deal is August in Texas. I called Daniels around 4:00 PM and fully expected the earliest anyone would come would be the next day. The scheduler on the phone was very nice and said she would find someone to come out ASAP and wondered if I minded if they arrived that evening. The service tech was at my house in less than an hour and the problem was my breaker switch had been tripped. Daniels could have rightfully charged me for the service call which I would have happily paid but he charged me nothing. Daniels installed the new unit in April and I thought they did a great job but did not take the time to submit a report, but after the excellent service and response I received on this instance made me want to let everyone know that this is honest straight forward company. I will be using Daniels for now on.

Responsiveness was great. They sent out a technician the same morning I called. He said that the coil was iced over and we'd have to shut down the A/C for three hours to let it all melt. He said the ice we could see at the ground level was just the end of the ice problem; that there was a two-foot thick block of ice in the attic. The first guy never told us that. He just took a hair dryer to the bit of ice at where the pipe attaches to the ground unit. When it was melted and we could fill the freon, we had to replace about half the freon. The first guy just "topped it off" (probably because the system was still frozen in the attic). Our technician was very knowledgable and told us a lot about our A/C unit. He had another call he had to do while we waited for the ice to melt, and he kept me informed about his status and ETA during the day. When he returned to fille the freon, he was right on time. He even told us that he'd try to keep our system running until winter, when we'd get a better price on a replacement. He had a lot of good things to say about Daniel's Air Conditioning, too. He'd been employed by them before, then left the area, then came back and was rehired. It's refreshing to talk to a technician who doesn't bash his employer, and it was nice to hear that his employer wanted to hire him back, too. We were very impressed.

This contractor was referred to us by Home Depot. Before we made our agreement to buy we checked them out with Angie's List and there was nothing negative. After getting a bid from two other companies we went with these guys and what a great decision! We were very happy from the time we first contacted them, to our meeting and throughout installation. They were very professional and knowledgeable. It was an enjoyable experience to deal with this company. They finished promptly (in fact, ahead of the time they approximated) and we are enjoying our cool house and lower cooling bill. We will be calling them for our downstairs unit when the time comes.

Very professional organization. Prompt and gave very clear estimates of work that was needed. I have had many estimates on this particular problem and I would say that they lean towards the high side. Overall, great experience and very trustworthy group of people.

We know the owner personally. They are professional and responsive. I would rate them highly and would use them in the future.

They were highly responsive and answered all of my questions. The whole staff was very professional and the price was on the low end out of all three bids that I received. I was very pleased with the service and I would recommend them to anyone. They were great!

The job that was performed was very good and put in place properly. The ones that put in the units did well and they were put in place correctly. I found them to be very knowledgeable and very skilled.

Excellent! Very fast! A/C works great now.

They are fantastic. They are very efficient and will take care of your needs promptly. They try very hard to meet your individual needs. Very friendly and outgoing. Very excellent all the way around.