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Good News Roofing

4.9(
88
)
Wood Gutters - Repair- For Business, Inspection - Roofing - For Business, Sealant for Roof - Apply- For Business,

About us

Call 512-630-1440. San Antonio and Austin Offices. We are full roof replacement Insurance specialist. Award winning company. Superior Service Award multiple years running. A+ BBB Rated.

Services we offer

Roofing, chimney repair, gutter cleaning, null

Reviews
4.988 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%
Write a review
Showing 1-25 of 88 reviews
Barry B.
Dec 2023
5.0
Yes, I recommend this pro
The team at Good News Roofing was diligent and professional from start to finish. They came highly recommended from a neighbor and they did not disappoint. The communication was timely and the work stayed on schedule. They were also a tremendous help in negotiating with the insurance company. Their advice helped me save thousands of dollars in out-of-pocket costs. I recommend them without any reservations.
J D.
Oct 2021
5.0
Yes, I recommend this pro
$12,000
If you're looking to replace your roof, please consider the services of Good News Roofing! Not only was the service utmost, but they have a project mgr who will keep you informed every step of the way! (SHE's terrific!!) Now I have a roof that will outlast me!! ;-) Thank you, Good News Roofing!!
Kenneth H.
Mar 2021
5.0
Yes, I recommend this pro
Very informative of the process and options.. Great communication very professional. The roof looks great! The job crew arrived on time and completed the job in a timely manner with good clean-up afterwards. We would hire them again to do our roof. Very reliable, trustworthy and knowledgeable.
Steve G.
Oct 2020
5.0
Yes, I recommend this pro
As a homeowner it is always a challenge when it comes to filing an insurance claim. More times than not it means researching your policy to understand what your policy covers and even learning insurance terminology that we don’t necessarily hear every day. I experienced roof damage recently and rather than “patch” the damaged areas (as I had done in the past) I could see it was time to replace the roof completely. I contacted two roofers and as I expected I received two quotes for the same scope of work but with very different pricing. In short, I contacted “Good News Roofing” (Brook Vallejo). As a homeowner I expect a few things from contractors doing work for me; (1) Plain conversation (because I’m not a roofer) (2) Selection and (3) Personal commitment to see the job through to satisfactory completion. I fulfilled my insurance policy obligation and today have a beautiful, leak free, new green shingled roof (that’s what I wanted and that’s what I got). Good News Roofing was fair in their pricing, detailed in their explanation of the scope of work, stayed in contact with my claim specialist, delivered on time and completed on time. This roofing company is locally owned, dispatches friendly and knowledgeable crew members, performed a complete walk around when completed and moved their equipment and vehicles without any disruption to myself or neighbors. I strongly recommend “Good News Roofing” and that you take the time to discuss your roofing needs with Brook. She has demonstrated the things I look for in a contractor/builder. She had my trust as a homeowner soon after we had discussed my roofing needs.
Art C.
Jun 2018
5.0
Yes, I recommend this pro
Very well. I am on a hill in the subdivision, thus many people see it and are impressed. They delivered as specified, with a short delay to order materials. I would not hesitate to use them again.
Art C.
May 2018
5.0
Yes, I recommend this pro
Exceptionally well. I was very pleased, both with the quality of the material and the workmanship.
Kim P.
Oct 2017
5.0
Yes, I recommend this pro
$6,800
Steve responded immediately, looked at the roof and our insurance estimate. We agreed upon a price and set the date. He and his crew were there when they said they would be and completed the work when he said they would. Very professional. I would definitely recommend Good New Roofing for all roofing needs.
William M.
Oct 2017
5.0
Yes, I recommend this pro
Perfect, I called Steve on Tuesday and he was there Wednesday morning as promised. Steve found the problem and corrected it quickly. Always pleased with the service, Steve is friendly and professional.
Mary S.
Jun 2017
5.0
Yes, I recommend this pro
Great! Steven is friendly and knowledgeable, he guided us through the whole process including the insurance. The crew was prompt and courteous, worked 12+ hours/day, finished our multi-level roof in 2 days. The cleanup was thorough, they even left my porch cleaner and neater than when they started. We have had several rains blow through in the last few days since the roof was replaced, checked for leaks in the attic, all is good. We highly recommend Goodd News Roofing
Jerry S.
Jun 2017
5.0
Yes, I recommend this pro
I highly recommend Good News Roofing. All the work was done on time, good workman ship and with good materials. Stephen and his crew were hard working, courteous and friendly. I would not hesitate to use them again.
Coby S.
May 2017
5.0
Yes, I recommend this pro
From beginning to end, we were extremely pleased and impressed with the professionalism of every member of the team. The work was top-notch, and extensive clean-up was performed.
Bruce S.
Apr 2017
5.0
Yes, I recommend this pro
.
John B.
Dec 2016
5.0
Yes, I recommend this pro
$14,500
Very well. Steve Burnham is a stand-up, professional, moral person. He was extremely responsive and answered every one of my calls by the next day. When he said he'd do something, he did it. When he said when it would be started or completed, he started it and completed it when he said he would. This is really impressive to me because most people I know who are also getting roof repairs done in this area had horror stories about the timeliness of the various other companies they dealt with and the broken promises of those other company salesmen/owners. Steve's work crew was awesome and respectful while on the job here and did a great job cleaning up after themselves. Their work was excellent. I have not had any problems with the roof since they repaired it Good News was not the cheapest roofer (but they were still on the lower end of the spectrum) , but they are more than worth the difference!
Lani L.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Michael H.
Feb 2016
5.0
Yes, I recommend this pro
$12,500
The road to finding the right company to replace a roof is long and can be a challenge.  We interviewed at least 8 companies.  All had the pitch, most sounded legit.  After the exhaustive list of roofers had visited our home, we choose Good News Roofing in Georgetown.  The primary reason was a strong feeling of trust not only that Brady Keene, owner, and his team would do what they claimed but as important, they would be there after the install for any follow up issues.  Many companies make the pitch. Good News was the one I believed.  The company we trusted. 
Good News is a Texas-based, family owned and operated company that understands the competitive nature of the business as well as what it means to go the extra mile to make the engagement a success for both parties.  The onsite team was courteous and on time each day working until dark.  They were respectful of the property and cleaned up extremely well.  Honestly, I could not even tell they had been here after the work was completed.  The job was not an easy one but completed in just a little over two days.  Post completion, Brady personally spent a couple hours reviewing the work.  The work was first class and the roof looks great.
Could not be happier with our choice.  Cannot recommend Good News Roofing enough.
Brett S.
Jan 2016
5.0
Yes, I recommend this pro
$12,000
I could not be happier with this company.  They went above and beyond.  I was even sent texts with photos of the damage with before and after photos.  I truly enjoyed doing business with a company that uses old fashion values such as honesty and integrity. You can use this company with confidence.
Susan B.
Dec 2015
1.0
Would not do work
Response from Good News Roofing

"I told you we were to busy with full roof replacements and you write me a bad review for being honest!! This is a joke of a review! Customer wanted something that I could not deliver at this time. I did not know that a 30 second phone call inconvenienced you this much. Merry Christmas to you to. Hope you realize that bad reviews like this actually affect companies. Maybe next time you will think of that and ise a bad review system for what it was intended for. Rating a company that did bad work or was irresponsible in their dealings. I was nothing but professional and courteous to you, not to mention honest. Please take this review with a grain of salt. Thanks and have a blessed day!"

Gene C.
Oct 2015
4.0
Yes, I recommend this pro
$25,000
unknown
Dean H.
Jul 2015
5.0
Yes, I recommend this pro
$6,000
Went on schedule in a timely matter and completed according to current roofing guidelines.
Elaine V.
Jul 2015
3.0
I called this morning to schedule a time for a roof repair.  I was told the company only does full roof replacements and they are nine weeks out on scheduling replacements.  It would be nice if this information were accurately portrayed.
Response from Good News Roofing

"This rating in no way reflects on the professionalism or responsiveness of our company. We answered the phone the first time this customer called. We were honest with her about the fact that we were busy with full roof replacements and being a small local company we were scheduled out five weeks and not able to get to repairs. I apologized for any inconveniences. Our policy is always honesty and professionalism. Yes we have reviews about repairs, but these were from a period in the past when we had time to complete repairs. Please don't let one woman's retaliation review for being completely upfront and honest bear any weight on choosing our company. From the condition of your roof to our time schedule, we will always be honest and respectful of your time. Continue reading our reviews. They speak for themselves."

Andrei I.
Jun 2015
5.0
Yes, I recommend this pro
I contacted Good News Roofing for a free estimate on the roof inspection. We noticed some shingles laying on the ground in backyard after the rain storm and wanted to make sure our roof was OK.
The inspection revealed no damage on the roof, no missing shingles, no problems at all. They did recommend trimming trees away but there was nothing to fix. Some minor damage tree-caused was noted (they took pictures so we could review them) but nobody tried to persuade us to fix anything.
David B.
Jun 2015
5.0
Yes, I recommend this pro
Awesome service. Prompt, courtous, honest.
The owner came out and explained what he would do. Durring inspection took pictures so he could show us the condition of hte roof. Said our roof was in great shape and no work needed. Also, based on current roof condition he gave an estimate of our remaining roof life based on normal wear and tare.
We will definately call back if needed for work
Stephen M.
May 2015
5.0
Yes, I recommend this pro
On a Sunday night, my wife and I noticed a big bubble in the latex paint on our sunroom wall. We knew pretty much right away that this meant we had a leak, so I found Good News Roofing through AL and emailed right away. Brady contacted us first thing Monday morning, and arranged an appointment for Wednesday. He gave us a two-hour window, called before he came, and was right on time. He took a look at our roof and told us that there were a few nails that had worked their way out, and they needed to be secured and caulked. The roof itself was in decent condition, he said, and we didn't need to replace it now. But he did tell us that in a few years time, replacement would be necessary.  
Brady graciously secured and caulked the nails causing the leak, and provided us with an estimate for future replacement. After this morning's downpour, I can tell you that the work Brady did for us worked. No bubbling paint. No leak. Thanks to Brady for being so quick to respond, and honest with us about what work needed (and didn't need) to be done. When it comes time for us to get any roof work done, Brady will be our first call.
Randolph M.
May 2015
5.0
Yes, I recommend this pro
Our roof did not need to be replaced. Brady Keene (the owner) inspected the roof, and verified that there was little to know hail damage and that the roof still had 8-12 years of life. There were a few missing and loose tabs, and Mr. Keene referred me to an individual who specializes in this type of small roof repair. I was highly impresses with Mr. Keene's politeness, knowledge, and integrity in not trying to sell me something we didn't need!
Catricia M.
May 2015
5.0
Yes, I recommend this pro

I made an appt. with Ashley to come the next morning at 8AM. In the morning, she called me  said that at she had an accident, She arranged for Brady to inspect the roof and give an estimate. Brady inspected my roof. He told me that there was a problem with the flashing around my skylight, a crack in my chimney cap, but overall the roof was in good shape and should last another 15 years.

He gave me an estimate, but recommended Marcos to fix the problems since Good News only replaces roofs. Marco came the next day for an estimate. I called him yesterday and he fixed the problems today at a fair price.


Response from Good News Roofing

"Potential Clients, We will deliver results for you. Take the time to call us NOW. We want to earn your business and make you another happy customer. We have a strict, yet simple business philosophy- Quality workmanship and materials, Be prompt, Do the right thing even when no one is looking and treat every situation as a professional! Thanks you very mush for the review. Have a blessed day!"

Showing 1-25 of 88

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Good News Roofing is currently rated 4.9 overall out of 5.
No, Good News Roofing does not offer free project estimates.
No, Good News Roofing does not offer eco-friendly accreditations.
No, Good News Roofing does not offer a senior discount.
No, Good News Roofing does not offer emergency services.
No, Good News Roofing does not offer warranties.

Contact Information

PO Box 2553, Kyle, TX 78640

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