Ellis Air Systems Inc

No complaints.

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Great..no problem.

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They are a very good company. There were two types of repairs that needed to be done, the plumbing repair and the tile repair. We didn’t end up doing the tile repair but they put an extra large pipe underneath my house floor and it was very helpful. For the plumbing work we paid about $1000. It was good service and he helped. He was very efficient. They were the ones who did the duct work and AC system from the attic. The AC duct was supposed to drain out but it wasn’t draining. The interaction with them was very good. There were two different areas of work. I didn’t have time to shop around and I went with them because they were clear. They were very quick and punctual. They cleaned up everything and when they cleaned the little dust that had fallen on the fridge or anything.

The problem on this visit was not fixed because additional work/parts would be needed. Additional freon did not even temporarily fix the problem, which was disappointing. I would have liked him to check the compressor/outside unit in more detail, and felt like he stopped looking for problems simply because he found the leak. It would have made me feel better about the need to replace the entire unit if I knew that the leak wasn't the only problem. BUT he was very nice and I do not feel that I got shorted in any way. The estimate for repairs and the replacements were very competitive when compared to other providers and the service fee was very reasonable.

Best a/c repair service in Killeen. A friendly tech came out and fixed my air conditioner about 15 minutes after I calledthe office. Best labor and freon rates too. I checked.

I called them in the morning and waited until 6:00 that evening. Then I called them at 6:00 and got a voicemail message. Not long after that they came out and did repair work on my outside unit. The air conditioning then worked but at night I noticed that the outside unit was constantly on. The next day I called another company and the other company fixed it correctly.

Another company charged me $100 to come out and tell me that my compressor had gone out. After an estimate I was recommended air duct cleaning because the the previous owners not ever having a filter installed, a spray in insulation to help my high electricity bill due to lack of because of the cheap home builder. Those were just the recommendations, my major problem was that my inside unit was shot because of the non use of the filter and my outside unit's compressor went out. The company then handed me a $6500 quote. I soon realized the air duct cleaning and blow in insulation would have to wait. After three other companies giving bids from 3500-5500 for equipment only. Ellis Air gave me a $3000 quote for all three services!! I couldn't be happier!! Excellent quick service, the electricity bill is lower and I saved lots of dough!