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UpFront Home Services
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are an Aggie Owned and Veteran Founded Carpet, Upholstery, and Tile and Grout Cleaning Company. Only The Best Equipment Will Be Used In Your Home By One Of Our Master Level Technicians. They Are Better Trained, Infinitely More Experienced, and More Concerned About Satisfying The Customer Than An Employee. This Is Why Year After Year We Are Ranked Among The Best Cleaning Companies In Houston. We Service The Entire Houston Area and Its Suburbs.
Business highlights
Se habla espanol
Emergency services offered
Veteran owned and operated
14 years of experience
Services we offer
Air Duct & Dryer Vent Cleaning, Area Rug Cleaning, Carpet & Upholstery Cleaning, Carpet Stretching & Repair, Granite Countertop Polishing & Sealing, Natural Stone Polishing, New Carpet Sales and Installation, Shower Cleaning & Caulking, Tile & Grout Cleaning, Water Damage Restoration, Wood Floor Cleaning, and New Construction Tile & Grout Sealing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.71,209 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 1126-1150 of 1209 reviews
Elizabeth K.
Jan 2014
Did great job cleaning the carpet. There were some oil spots on the carpet and they did a good job of making them not so noticeable. Very friendly on the phone. Great price for the job they did.
Response from UpFront Home Services
"Thank you very much for your kind review! We work very hard to do the best job we possibly can. We hope to serve you again in the near future."
Sharon M.
Jan 2014
I have used UpFront Home Services, and will continue to do so. They are are helpful and friendly. Prompt service and they seem to really care that they do a great job! I have used them 3 times for carpet cleaning and intend to have them clean my tile in the next month or so...call them, you don't be disappointed!
Response from UpFront Home Services
"Thank you very much for your kind review and continued use! We really appreciate the opportunity to clean in your home and can't wait to see you in the near future."
Kristi C.
Jan 2014
everything went well. i was hoping they can get the stains out, but couldn't. the couch is almost as clean as when we purchased it.
Response from UpFront Home Services
"Thank you very much for your kind review. I'm sorry we could get the red dyes out of the upholstery. I do appreciate you allowing us to clean for you and hope to clean for you in the near future."
Chris P.
Jan 2014
We purchased a home in March and the previous owner had 3 dogs. Joey was enlisted to try and get the dog smell out of the carpets. I needed to coordinate the service with a friend's schedule as I would be in North Carolina moving out of our old house and she would be at the new house overseeing the carpet cleaning. Joey was extremely flexible and went out of his way to work with my friend's hectic schedule. While he told me about different options and products, he was not overbearing in his "sales pitch" and worked with out budget.
As for the quality of the service my friend, who is very picky, reported that Joey did a fantastic job! He stayed at it until she was satisfied the carpets were as good as they were going to get without replacing or using extremely hard chemicals. He even arranged to go do her house after mine and was able to accommodate her restrictions on the type of cleaning products he used (her child has many allergies). I came home to clean carpets and a very noticeable difference in the level of "doggyness." I will definitely reach out to UpFront Home Services for future carpet cleaning needs.
As for the quality of the service my friend, who is very picky, reported that Joey did a fantastic job! He stayed at it until she was satisfied the carpets were as good as they were going to get without replacing or using extremely hard chemicals. He even arranged to go do her house after mine and was able to accommodate her restrictions on the type of cleaning products he used (her child has many allergies). I came home to clean carpets and a very noticeable difference in the level of "doggyness." I will definitely reach out to UpFront Home Services for future carpet cleaning needs.
Response from UpFront Home Services
"Thank you very much for your kind review! We work extremely hard to try to please all of our customers and work with their schedules. We are glad we were able to please both you and your friend. We look forward to servicing you in the future."
Homeowner
Jan 2014
.
Response from UpFront Home Services
"Thank you very much for your review! We hope to service you again in the near future and have updated our quality for customers like you."
Steve M.
Jan 2014
Everything seemed clean. No experience on carpet cleaning, first time. Seemed to be quite wet, but again no experience with caret cleaning.
Response from UpFront Home Services
"Thank you for your review. We do apologize if the carpet seemed too wet. We also offer dry carpet cleaning so that you won't have any issues with dry time at all. We really appreciate your review and look forward to servicing you in the future."
Carin M.
Jan 2014
Difficulty scheduling because the appt scheduler would only message me through this site which was very inconvenient. A simple phone call back to me could have resolved what ended up taking about 8 emails/Angie's list messages back and forth. Service was to clean my couches which for the price seemed good. Technician was friendly however arrived at the very tail end of the appoint time range and tracked in dirt from hose and didn't clean up.
Response from UpFront Home Services
"Thank you very much for leaving us a review. We thank you for your big deal purchase, however we try to maintain our online schedule so that we don't run into double booking or misplace appointments. Our online scheduling system is rather easy to set up an appointment and it allows us to ensure you are not missed, typically it only takes 1 message for customers to get the online scheduling information to set up their apportionment. The day of your appointment we invited all customers to reschedule because of the rainy weather which will dirty up our hoses when we bring them inside. We do our best to clean up after ourselves but sometimes the little details can be missed. We are pleased you were happy with your big deal purchase and hope to service you again in the future."
Dustin M.
Jan 2014
UpFront Home Services did a great job and we were very happy with the results. They showed up on time and did quality work at a very reasonable price. I was very satisfied with job and additional recommendations without being too pushy. I would recommend and use UpFront Home Services in the future.
Response from UpFront Home Services
"Thank you very much for your kind review. I'm very happy you were happy with the results we delivered. We look forward to servicing your property in the future."
David Y.
Dec 2013
I was not present but a family member was--she reported that they worked diligently and professionally. I am pleased with the results.
Response from UpFront Home Services
"Thank you very much for your kind review! The cat hair truly was a challenge and a welcome one at that. We made sure to dry vacuum before we treated with any product so that we could remove the most hair that we possibly could. We appreciate you taking the time to leave a review for us and hope to service your home again in the future."
Mark R.
Dec 2013
Went well.
Response from UpFront Home Services
"Thank you very much for your kind review. We look forward to working with you in the future."
Tom T.
Dec 2013
.A little miscommunication for scheduling and location at first,.....but worked out and everything went ok after that.
Courteous, worked as advertised, good job and a fair price.
Response from UpFront Home Services
"Thank you very much for your kind review! I do apologize for any miscommunication on our part. We work very hard to provide the best service we can and will continue to improve."
Stephen P.
Dec 2013
I was very pleased that he cleaned up all the mess and vacuumed the rooms for me. Most other carpet cleaning companies would have made me do that myself. My 6-month old dog had been leaving his messes the dining room; although I had tried to clean it up, stains and a strong smell remained. When he was finished the carpet looked brand new in both rooms. Both rooms were thoroughly deodorized, and were left with a very pleasant citrus scent. I'll definitely have him clean my carpets again!
Response from UpFront Home Services
"Thank you very much for your kind review. We are so happy that you enjoyed the final results! We work very hard to give the best service possible and strive for nothing less than that. We hope to you again in the near future. Happy holidays!"
Kathy B.
Dec 2013
Went well.
Response from UpFront Home Services
"Thank you very much for your kind review. We look forward to servicing your home in the future."
Tammy B.
Dec 2013
I purchased the Big Deal for UpFront Home Services
Response from UpFront Home Services
"Thank you very much for your kind review."
Kyle B.
Dec 2013
Showed up on time and did a great job. Would use again.
Response from UpFront Home Services
"Thank you for your kind review. We appreciate the opportunity to service your home."
CHARLOTTE L.
Dec 2013
Carpet cleaning. Some pet stains unfortunately didn't come out. But our carpets are old and pets also getting old (and leaky...).
|Service went as planned, on time and VERY friendly.
|Service went as planned, on time and VERY friendly.
Response from UpFront Home Services
"Thank you very much for your kind review. We have recently updated our pet stain removal formula. Hopefully the next time we see you we will be able to remove those stains as well."
Kathy R.
Dec 2013
Responded quickly when bought Angie's deal. Set day and time for appointment, however his equipment broke down on day of service and he had to reschedule. Arrived on time on rescheduled date. Very nice guy. Although system was truck mounted I was disappointed with job. It took a whole day to dry and once it did, the carpet looked no better than before it was cleaned. Ended up having to pay $300 to get it cleaned again. Turned out to be no bargain.
Response from UpFront Home Services
"Hello- I'm very sorry our cleaning didn't thrill you! We have a unique guarantee structure in place that would've allowed you to call us back and reclean the areas and if you still weren't happy we would've refunded your money. Every cleaning situation is different and we do try to do the absolute best we can on every job. Since the date of service on 5/3/13 we have updated our equipment and strengthened our chemicals. I do recall your carpets having quite a bit of fabric damage and had you allowed us to reclean we could've explained more. I do apologize if it took longer than usual to dry we typically have carpet dry within 4-6hours. However when the carpet is very dirty we will apply a heavier pre-treatment which could extend the drying time. If you are still in the Houston area we are more than happy to come and clean your new house at no charge or refund your purchase. We strive to provide the best service possible and apologize if we missed the mark."
Janice K.
Nov 2013
The technician/owner was punctual, professional and efficient with his time. The outcome was great; all stains were gone. I would recommend them and would not hesitate to use them again.
Gerardo G.
Nov 2013
Overall, i'm pleased enough that I'm planning to have him back.
Rafael S.
Nov 2013
It turned out very good. There were no additional charges. I would recommend them definitely. They were very prompt. The communication was always maintained as the day progressed as far as when they would arrive in my home and everything was handled very good, very sweetly, very professionally. It was as expected and they did a good job. I would use them again in the future.
Jim C.
Nov 2013
unknown
Response from UpFront Home Services
"Thank you very much for your kind review! I am glad we were able to service your home and that you were happy with our work."
Elaine W.
Oct 2013
Arrived on time
Service man was friendly, worked efficiently
Did an extra set of stairs I was expecting to pay more for free!
Service man was friendly, worked efficiently
Did an extra set of stairs I was expecting to pay more for free!
Response from UpFront Home Services
"Thank you very much for your kind review! We really do try to go above and beyond for our customers. Hope to see you again soon."
Adrianne F.
Oct 2013
We had purchased a big deal for the service. He was good, he did a great job. He was fast, and on time. He offered to come back and remove some spots that he couldn't the first time round. He did outstanding service, he came on time, he did the work quickly, when we called him back afterwards, he was ready to come back and redo it. He wanted to make sure we were pleased. His price was reasonable.
Response from UpFront Home Services
"Thank you very much for your kind review! We work very hard to make sure every customer is happy with the level of service they receive. We are so happy to hear that you enjoyed our service. We hope to see you again soon."
Pamela W.
Oct 2013
This was my first experience with Upfront Cleaning services, it was an Angie's List Big Deal. I had had to cancel several earlier appointments without problem. He arrived exactly on time and explained what he would do, making sure I understood. He cleaned the carpet, did as good a job as could be expected with the old carpet. There was no 'up-selling' and the entire experience was perfectly satisfactory.
Response from UpFront Home Services
"Thank you for your very kind review! We work very hard to get as many stains out as possible and to do the best job we can. We always look out for the customer and only make honest recommendations. No pressure selling, or selling extra chemicals to clean."
Robert H.
Oct 2013
Did a great job and even cleaned some chair cushions for me.
Response from UpFront Home Services
"Thank you very much for your kind review! We try to go the extra mile for all of our customers. We hope to see you again soon."
Licensing
State Contractor License Requirements
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FAQ
UpFront Home Services is currently rated 4.7 overall out of 5.
UpFront Home Services accepts the following forms of payment: CreditCard
Yes, UpFront Home Services offers free project estimates.
No, UpFront Home Services does not offer eco-friendly accreditations.
No, UpFront Home Services does not offer a senior discount.
Yes, UpFront Home Services offers emergency services.
No, UpFront Home Services does not offer warranties.