This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Sapphire Pools
Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
We take great pride in our customers overall experience through the expertise, quality, and customer service that we provide to meet consumer's needs. It is our mission to provide excellent workmanship and customer satisfaction from start to finish! (512) 521 - 2609 Jerry Y’all have a blessed day !
Business highlights
Se habla espanol
12 years of experience
Services we offer
In Ground Swimming Pool or Accessories - Repair or Service , Swimming Pool Heaters - Repair or Service , Consultation , Pool school , Professional start ups
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9181 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 181 reviews
Michael G.
Oct 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerry was great! He came out to perform startup and to show me how to perform maintenance and general operation of my new pool equipment. He was very knowledgeable and explained everything in great detail. I feel comfortable maintaining my pool on my own thanks to his support and guidance. I would highly recommend using this company for all service related issues and troubleshooting.
Response from Sapphire Pools
"The pleasure was all ours sir !"
Charlie S.
Oct 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerry was amazing, my new pool is so amazing
Response from Sapphire Pools
"We appreciate the opportunity to serve , enjoy that new pool !"
Ulysses B.
Oct 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerry was extremely professional and knowledgeable from the beginning to end showing us how to operate our pool. I would recommend Blue Haven Pool Co. to anyone looking to build an in ground pool.
Response from Sapphire Pools
"We have represented many of the nations largest builders successfully for quite some time now , I appreciate you sharing this and wish you many happy years enjoying your new pool"
Joshua S.
Oct 2025
Swimming Pool Cleaning and Maintenance Service
I had a pool built and completed about a week ago. This would be my first pool to care for and maintain. I did not know any about pool chemistry or equipment maintenance. Thankfully Jerry was assigned to put me through pool school. He went over to very piece of equipment with me , broke it and showed me exactly what to do. He even wrote it down for me which i appreciate. Going through that definitely made me more comfortable. He also went over chemistry and got me started with the initial game plan on how to bring the water into the right specs. Definitely super happy with my experience.
Response from Sapphire Pools
"Thank you so much for sharing this , enjoy that pool and holler when you need us - we are always here"
Sergio A.
Oct 2025
In Ground Swimming Pool or Accessories Repair or Service
Excellent Service. Great knowledge share
Response from Sapphire Pools
"We greatly appreciate you taking the time to share the experience! Enjoy that new pool !"
Mario D.
Aug 2025
Swimming Pool Heaters Installation and Replacement
Very unprofessional doesn?t respond He came and fix our pool heater charge us a high price and didn?t even got it to work. Have been trying to get a hold of him for over a month
Response from Sapphire Pools
"Mr D**z , you chosen to share a fabricated version what actually took place - honesty is important. We charged the D**z family a normal labor rate in comparison to any other company , to successfully repair a leak at his heater - I have before and after video of the repair. As is customary with any Backyard we step into - This customer had a new unrelated issue that I was unable to respond to in a timely fashion, but was upfront about this and did not schedule with him ."
Keith R.
Aug 2025
Swimming Pool Cleaning and Maintenance Service
I honestly wish every new pool owner could have someone like Jerry. From the moment he arrived, it was clear he wasn’t just there to “get the job done” - he was there to set us up for long-term success.
He took the time to set up our equipment then teach us exactly how it works, patiently walking through every feature until we felt confident using it. He also helped us separate fact from fiction when it comes to pool chemicals and maintenance, giving us practical, proven guidance instead of confusing (and often conflicting) internet advice. He emphasized the importance of proactive investment in pool care rather than “oh-no” reactive fixes, which not only keeps the water sparkling and safe but helps the equipment last for years.
What really impressed me was that even though he’s completed our startup, he told us to reach out anytime there’s a question or concern so he can help. That level of service and dedication is rare these days and it sets him apart! All in all: a fabulous job!
Todd M.
Aug 2025
Swimming Pool Cleaning and Maintenance Service
Jerry did a great job explaining things and was very helpful.
Juan J.
Jul 2025
Swimming Pool Cleaning and Maintenance Service
Jerry, my technician, delivered outstanding service and support, demonstrated professionalism and genuine interest and care to ensure everything works properly, and most importantly, that I understand everything.
Im very grateful to him, and I am looking forward to working with him in the future.
Carolina P.
Jul 2025
Swimming Pool Cleaning and Maintenance Service
Jerry has been amazing with our new pool! From day one, he has been professional, reliable, and incredibly knowledgeable. He took the time to explain how everything works and made sure the system was running perfectly. He answers every call or message, gives great recommendations, and is happy to answer all our questions. Truly top-notch service ? highly recommend!
Angela B.
Jun 2025
Swimming Pool Cleaning and Maintenance Service
When it comes to pool maintenance and upkeep, Jerry at Sapphire Pool truly exceeded expectations. As someone who initially had very little knowledge about pools, I was feeling quite overwhelmed. However, after attending the informative "pool school" session led by Jerry, I now feel confident and equipped to care for our new pool investment.
Jerry's ability to explain every aspect of pool maintenance with clarity and patience is commendable. He ensured that all our questions were answered thoroughly and made the entire process feel manageable. His professionalism, coupled with his approachable demeanor, made the learning experience enjoyable and stress-free.
I wholeheartedly recommend Jerry for pool school with your new pool. Thank you, Jerry for an outstanding introduction to pool care and a seamless experience!
Joellen M.
Jun 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerry was extremely knowledgeable and helpful with my pool set up. He went above and beyond!
Response from Sapphire Pools
"We are grateful for your time sharing this feedback and will always be here to assist you!"
Pc H.
Jun 2025
Swimming Pool Heaters Installation and Replacement
I had an outstanding experience with Jerry from Sapphire Pools! From the very first phone call, Jerry was knowledgeable, clear, and incredibly helpful. He took the time to explain all the benefits of the replacement pool light, including the differences in versions, warranty coverage, and the full cost of installation—especially since my old light was no longer under warranty. I appreciated his transparency and willingness to answer all my questions upfront.
When Jerry arrived, he was prompt, professional, and clearly an expert in his field—as a licensed electrician, his work reflected a high level of skill and care. He walked me through the wiring setup, which was neatly and safely done, then reassembled everything and showed me the finished product. The new pool light looks fantastic and works perfectly!
It’s rare to find service professionals who are this thorough, courteous, and technically proficient. Thank you, Jerry, for making this such a smooth and reassuring experience.
Kevin P.
May 2025
Swimming Pool Cleaning and Maintenance Service
Everything was Great from start to Finish. Bailey Jim and Jerry were very Professional and polite. They were on point with Everything. Great group of Guys👍
Manish V.
May 2025
Swimming Pool Cleaning and Maintenance Service
Jerry has lot of experience and very knowledgeable about pool equipment and maintenance.
If you really want a good value for money, he is your to-go person.
Very helpful and easy to understand if u are first time pool buyer.
I’ll recommend him anytime.
Judy A.
Apr 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerry was amazing ! A very intimidating pump now looks like even I can maintain it! Jerry took the time to explain everything from his first text of what I would need for set up all the way through to explaining how to clean and maintain the pool and pump! He responded quickly to every text and question. Thank you so much!!! 5 star, white glove experience !!
M M.
Apr 2025
Swimming Pool Heaters Repair or Service
The service from the technician regarding our any pool issues was great! We submitted a issue for our chiller/heater and Jerry answered the very next day and fixed the issue!
Markay C.
Apr 2025
Swimming Pool Cleaning and Maintenance Service
Jerry was efficient and very knowledgeable. He is like having a pool school for dummies at your fingertips. Fast response. High level knowledge and clear instructions/explanations. Very happy!
Yemi A.
Mar 2025
Swimming Pool Cleaning and Maintenance Service
Jerry was very informative and walked me through all the steps and materials I need to clean and maintain my pool. I will definitely recommend this company.
Raumie F.
Feb 2025
Swimming Pool Cleaning and Maintenance Service
Wow what great service! Jerry is amazing and very knowledgeable about pools and the maintenance side. He guided me step by step on how to fix a heating problem with my spa. I can’t thank you enough Jerry for always responding and be there for us! I highly recommend Sapphire Pools for all your pools needs!
Response from Sapphire Pools
"Always a pleasure to serve, I truly love it when we can resolve an issue over the phone - a great way to utilize years of knowledge and a happy customer will be in their spa tonight !"
Suresh V.
Jan 2025
In Ground Swimming Pool or Accessories Repair or Service
Excellent service
Charles K.
Jan 2025
Swimming Pool Cleaning and Maintenance Service
My wife got in contact with Jerry and he was exceptional!! Bought a house with a inground pool and spa and felt it wasn’t maintained properly before and wasn’t sure of how to do it myself either. Jerry came over and provided us with so much knowledge and insight. This journey of maintaining a pool and spa was very discouraging at first but now since Jerry came over I feel extremely better.
Johanna V.
Jan 2025
Swimming Pool Heaters Installation and Replacement
I had the pleasure of working with Jerry from Sapphire pools who helped me with the installation of my new pool equipment. From the beginning, he was extremely knowledgeable, guiding me through the entire process and explaining how everything works. His expertise made me feel confident that my pool is in good hands. Not only was he professional, but he also took the time to answer all my questions and ensure I was comfortable with the new setup.
Response from Sapphire Pools
"We love what we do and enjoy teaching , thank you for allowing us the privilege to serve"
Andres A.
Jan 2025
In Ground Swimming Pool or Accessories Repair or Service
100% Professional service and knowledge. Don’t hesitate to contact Jerry for any pool related work. Great service and pricing. 10/10
Response from Sapphire Pools
"Always a pleasure , I greatly appreciate your feedback and look forward to assisting you in the future"
Nour H.
Jan 2025
In Ground Swimming Pool or Accessories Repair or Service
Jerald was awseome! We hired him for pool school and he explained everything very clearly. He was patient with any questions I had and I would definitely hire him again for any jobs I need. Overall very professional service and I would highly recommend him!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Sapphire Pools is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Sapphire Pools accepts the following forms of payment: CreditCard
Yes, Sapphire Pools offers free project estimates.
No, Sapphire Pools does not offer eco-friendly accreditations.
No, Sapphire Pools does not offer a senior discount.
No, Sapphire Pools does not offer emergency services.
Yes, Sapphire Pools offers warranties.