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Plumbing 911, LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Plumbing 911 is a family owned and operated company that serves the residents and businesses of the Katy, West Houston area with the very best in plumbing repairs, installation and maintenance. We’ve become the number one choice for emergency service and we’ve built a reputation for being the one company you can call which will give you top quality work for an affordable price. Here are some great reasons to do business with Plumbing 911: •Plumbing 911 handles residential and commercial plumbing accounts in the Katy -West Houston area. Our plumbing technicians are the finest in the business and our years of experience are spotless and free from complaints. We’ve achieved that by making sure our customers are always satisfied at the conclusion of a job. •At Plumbing 911 our plumbers install water heaters, sinks, tubs, toilets and fixtures. If you want the job done right the first time give us a call and we’ll provide a free estimate. Once you have agreed to a price we will have a Licensed Plumber at your home or office building at a time that is most convenient for you. •Our policy is to keep our customers by charging a fair rate for quality work. Our record of repeat business is unparalleled in the plumbing industry. •At Plumbing 911, when you call for service your questions will be answered by knowledgeable professionals who will quickly diagnose your needs and dispatch the necessary plumbing technicians promptly. We offer twenty-four hour, emergency service in all communities that we cover. Plumbing 911 is the solution to your residential or commercial plumbing needs. With experienced dedicated professionals working for us we deliver on our promises. You’ll get a quality effort, a fair price and award winning customer service. All of our people are committed to your satisfaction. We want to be of service to you today and many more times in the future so you know we’ll give you our best effort. Call us today at 281.574-8911. Licensed by the Texas State Board of Plumbing Examiners; Master Plumbers License # 39285 Mention "Angie's List" and get 10% off your final invoice ($50 maximum)

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Commercial Services, Water Heaters, Navien Tankless Water Heaters, Re-Pipe / Excavations, Viega / PEX, Jetting / Camera Inspections, Sewer & Drain Cleaning, Water Softening / Conditioning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
2%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 55 reviews

Elois T.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: A
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott L.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DON N.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: UNPLUGGED A WATER PIPE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca W.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He was very professional and gave me an actual exact quote--unlike the other company I had give me an estimate. I only didn't use him because I learned that a friend could to it for much cheaper. |But he was professional, on time, clean, and reasonable.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Constance F.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced two faucets that were frozen open.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

E G C.
01/2014
5.0
water heater repair
  + -1 more
.
Description of Work: Replaced two water heaters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Michael C.
01/2014
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$349

Michelle F.
01/2014
5.0
plumbing
  + -1 more
s
Description of Work: The owner has saved us on 2 occasions when my home warranty was jerking us around. He is timely in responding to your need, he is quick to come and action the repair, he is fairly priced, and his work is excellent! Above all he is honest! I thought I had a major issue and he could have went with my diagnoses and ran with it, but he informed me it was a simple fix. I will never use another plumber! He also has a friendly, capable staff. So far this company has fixed my water heater, removed my water softener system, fixed the upstairs bathroom that was leaking into the kitchen and fixed the down stairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

D W.
01/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Unplugged our toilet. It had been plugged up for five days and we were not able to free it up. Efficient. Re Cost: Have not yet received bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris A.
08/2013
5.0
plumbing
  + -1 more
it went fine
Description of Work: changed out a toilet, repaired a leaking line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

John S.
07/2013
5.0
plumbing, water heater repair
  + 0 more
The owner Dan was quick to call back. He came to our home and provided an estimate. The price was fair and the quality of the work was very good. I will use Plumbing 911 again in the future.
Description of Work: Hot water tank replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Michael M.
06/2013
5.0
plumbing
  + -1 more
Everything went real well. We got a good disposal from them. They were very prompt, very professional. They did quality work in a reasonable amount of time.
Description of Work: We last used Plumbing 911 a couple of months ago to replace a disposal for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonia H.
06/2013
5.0
plumbing, water heater repair
  + 0 more
Dan Glynn / Plumbing 911 replaced our hot water which was located in our upstairs attic. He was friendly, honest, prompt, professional, and did the work for a fair price.
Description of Work: Hot Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brian H.
05/2013
5.0
drain cleaning, plumbing
  + 0 more
The service representative showed up on time and prompley removed the blockage from the toilet in about 10 minutes. I will use this provider again as I felt they were very professional and effective.
Description of Work: Removed a foreign object (hanging deoderizer) which had accidentally fallen into the toilet causing a blockage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Paula P.
05/2013
5.0
plumbing
  + -1 more
I was looking for someone to come today and help me. So, I called Plumbing 911 and Dan answered. He and his staff were already completely booked for the day. However, he heard the desparation in my voice and suggested that he would stop by shortly after visiting another client in the area. He can in and immediately diagnosed the issue (somehow a small metal measuring spoon found its way into my disposal). His charge for this weekend service was far more reasonable then the other plumbers I contacted. Thanks again Dan for working in this Angie's List customer! I really appreciate it and now my disposal is working as normal. I will definitely utilize your services again for any future plumbing needs.
Description of Work: My garbage disposal was clogged and not making a sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherie B.
04/2013
5.0
plumbing
  + -1 more
Professional, timely, final price matched quoted price
Description of Work: Pipes needed to be replaced and a faucet was also replaced. Messy job -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James R M.
04/2013
5.0
plumbing, sewer cleaning
  + 0 more
He completed the job quickly after arriving on time. Need a clearing of our drain pipe from a shower.
Description of Work: Cleaned drain line, checked water heater, checked leaking kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Barbara L.
03/2013
5.0
plumbing
  + -1 more
Everything went as I hoped. He arrived when he said he would and gave me an estimate which I immediately approved. I had only asked him to come out to fix the valves and added the faucet installation at the last minute. No problem! Don did the work, cleaned up, and was gone in less than 1 1/2 hours! Everything works great!
Description of Work: Don came out and replaced 4 shut-off valves (20 years old and leaking) under the sinks in my guest bathroom. He also installed a new faucet kit on one of the sinks and tightened up the kit on the other sink that my husband and I had installed earlier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Archie W.
02/2013
3.0
plumbing
  + -1 more
This guy is competent and personable, but I think that $155 is way too much to clean out 50 ft. of 4"sewer line.
Description of Work: Sewer drain cleanout
Rating CategoryRating out of 5
$155

Steve M.
11/2012
5.0
plumbing, water heater repair
  + 0 more
It couldn't have gone better. I first contacted Chavez Plumbing to provide an estimate but changed my mind as they require $60 for estimates...money down the drain if you don't use them. MET Plumbing estimate was 60% higher and Mammoth Plumbing was 16% higher than Plumbing 911. I chose Plumbing 911 because the owner, Dan Glynn, seemed knowledgeable, sincere and his bid was very reasonable. Dan and his associate Mitch arrived at 10:00 and were done by 4:00. This was not an easy job as both water heaters are in different areas of the attic. Dan used stainless piping and fittings where possible. A third individual arrived to do roof work to fit both flues properly as the old flues were a fire hazard. These guys are great. They are quiet, conscientious and go out of their way to protect the floors. I highly recommend.
Description of Work: Replaced 2 water heaters and roof flues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

JAN R.
08/2012
5.0
water heater repair
  + -1 more
The service is great. The owner is very considerate of his workers and shows care towards them which is a very good thing.
Description of Work: They came out to check our water heater and make an adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy C.
05/2012
5.0
plumbing
  + -1 more
They were a little late in getting to my appointment but once they got here they got straight to work and were very efficient and professional, and I felt went over and above the "call of duty" so to speak as they not only fixed but enhanced the connections on to my appliances and the stuff on the bottom of my toilet. I would use them again.
Description of Work: The plumber had to reseat my toilet after I had tile flooring installed. When they came to do it, they found that the ring was broken and that I never even had a pipe down to the ground. They did a great job. They also had to replace the water line to my refrigerator, and the gas line to my stove (all due to the tile floors being put in and the appliances moved around).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

JAN R.
09/2011
5.0
plumbing, water heater repair
  + 0 more
We cannot say enough good things about Dan Glenn and his crew. Plumbing 911's price was extremely competitive and they were very concerned about helping us quickly when they realized that we could not shower at home. All of this took place during extremely high over 100 degree August weather. The install had to be postponed by one day because one's of Dan's men became ill from working in another attic because of the heat. He cared about the health and well-being of his crew and gave them a day off to recuperate with our blessing. On our install date they came extremely early in the morning and took all precautions to not only do a good job but also take good care of his workers. They did an excellent job after an entire day in the attic. We have had absolutely no problems since. We will definitely call them again. I give them an A+++ for both service and being a caring employer.
Description of Work: Our old tank water heater had broken down and we wanted to upgrade to a high quality tankless water heater and also relocate it from downstairs in the kitchen area to up in the attic. The old water heater was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Plumbing 911, LLC
Thank you for your "glowing" review! Yes, it can get slightly HOT in a Houston attic in the summer. Please call us should you need further plumbing services! Thank you. Dan Glynn

Susan W.
08/2011
5.0
plumbing
  + -1 more
We are discussing a filter for the water well (full house filter), backwash valves for the yard drainage system and a few more faucets around the yard. He is returning when we remodel the upstairs bathroom so he can replace that toilet also. And yes, I will call him when my hot water heater needs to be replaced. Dan is happy to help with additional problems that you remember while he is there if he has the time and if he doesn't he's happy to schedule another time to come out and do the additional work. As you can tell, after many years of trying to find a plumber who could actually help me with multiple problems around the house I am EXTREMELY HAPPY with Dan Glynn and Plumbing 911. I've happily traded in my plunger and ice cube trays for working toilets & crystal clear ice.
Description of Work: The first time I had PLUMBING 911 out to the house I walked with Dan around the property pointing out problems we have had that other plumbers didn't or wouldn't or couldn't fix. He gave me an estimate fixed ALL of the problems that the other plumbers didn't want to mess with including going up into the hot attic and finding the connection that was stopping up the line to my Ice Maker. I was really impressed! We are on a septic system and I asked him about my undependable toilets. He said it wasn't a septic problem it was toilet problem and told me he could replace them and I could retire my plunger and stop worrying if the water would go up or down each time we flushed. I asked him to replace two of them. He gave me an estimate that day and came back the next day with the new toilets, installed them and hauled off the old ones. He was right, the toilets use less water than the ones we had and they work the way they are supposed to! All those other plumbers who told me it was a septic problem were totally wrong. When we remodelled the kitchen he cleaned out my kitchen trap. They put the dirt on a tarp and replaced all of the dirt and bricks that were above the trap. They unstopped the kitchen sink and followed behind the installers reinstalling the sink plumbing in the kitchen and bar properly. He also installed a reverse osmosis filter for the main sink and filters for my now working icemaker and the bar sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Plumbing 911, LLC
Dear Member: Thank you for your review. Please call us should you need any plumbing assistance in the future. It was a pleasure serving you! Dan Glynn
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Contact information

565 S Mason Rd Suite 520, Katy, TX 77450

www.katyplumber.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Lawn Irrigation,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

Plumbing 911, LLC is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Plumbing 911, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Plumbing 911, LLC offers free project estimates.
No, Plumbing 911, LLC does not offer eco-friendly accreditations.
No, Plumbing 911, LLC does not offer a senior discount.
Yes, Plumbing 911, LLC offers emergency services.
Yes, Plumbing 911, LLC offers warranties.
Plumbing 911, LLC offers the following services: Commercial Services, Water Heaters, Navien Tankless Water Heaters, Re-Pipe / Excavations, Viega / PEX, Jetting / Camera Inspections, Sewer & Drain Cleaning, Water Softening / Conditioning

Contact information

565 S Mason Rd Suite 520, Katy, TX 77450

www.katyplumber.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM