IDEAL AIR SERVICES INC

It was really good. The offered a full manufacturer's warranty for the unit, which covered their work since they were certified for the brand. I got 3-4 other bids. Throughout the bidding process, no other company impressed me as much as this company did.

They did an excellent job. It didn't take him long to do the work. They were able to come at a convenient time.

My wife handled the scheduling and it went okay. She stayed home during the installation as well. It only took a day or less to do the work, and the company sent 2 techs to do the work. They showed up on time. It worked fine over the following summer. They put in an Armana unit - my son, who is in the HVAC industry typically doesn't use this kind of unit & I would've chosen a better unit myself.

They did a consultation to confirm that the upstairs unit wasn't working. They wrote us up an estimate for a replacement fan. They had to come back because there was a lot of noise coming from the fan motor. When they came back out, they acknowledged that they used a 3rd party fan motor instead of a Traine. The work that they did was fine, however, I wish they had given me the option for the OEM motor up front.

Our air conditioner stopped cooling and we called for service. The technician came the next day and checked the freon and replaced several pounds. The air conditioner cooled that evening but the next day stopped cooling. We called back and the technician came the same day and realized there was a leak in the system. He checked the condenser coil and found that it was leaking and needed to be replaced. They quoted the price and it was reasonable and we had the work done. The air conditioner has been great ever since.

I came home from a business trip to find that the inside of my house was registering at 86 degrees. Call several of the AC services in my Angie's list Houston West Edition booklet. Ideal Air Services was the only one who responded on a Saturday. They told me they could have someone out by the end of the day. Anthony , the serivce technician, called before he came and was at my house at the time he said he would be there. He was courteous and professional and explained to me exactly what was wrong with my AC. He replaced the non-functioning part and my house immediately began to cool. I would recommend Ideal Air Services to everyone. Special kudos to Anthony.

The service agent came at the earliest time of the scheduled two hour windows. Due to transposed phone number, he did not get ahold of me before he arrived. That was no big deal. Once he arrived, I took him around to the compressor and he checked the Freon and it was full. We then went up in the attic and at first he could not find anything but then reached over to the far side and found the transit section of the return had been sucked in. It was pulling heat (about 120 degrees) into the ac unit. He showed me what it had happened and proceeded to fix it. Once he was done, I went down stairs and turned the ac on and it blew very cold. Before it would be lukewarm at 10:00. Now it was staying very cool. When the house heats up inside, the circulating air still keeps it enjoyable. Afterwards, he suggested I call them back in the fall, when it was a lot cooler, to do some regular maintenance that was not needed this time and he suggested some work that could be done. The whole time he was with me, he was explaining how the AC worked and what to check for. I received a very good education on AC that I had not considered before. Would I use IDeal Air Services again. You betcha" There was nothing he did that I did not approve of.

We've used Ideal 8 times or so over the past 6 years. They're always quick to come out and on time. They clean up after themselves and explain the work done. They work hard to stay in your budget and not get wild about the most expensive approach. Today I called because our upstairs unit wasn't cooling like I thought it should. They were able to come out within 2 hours! They cleaned the units, recharged coolant, and advised about approaching issues to watch for.

The crew along with James arrived on time and immediately set to work. I have access to the attic via a drop down stair and the first thing they did was put a big canvass cover over the whole floor area and also protected my stairs. The crew all wore coverings over their shoes. It took about 6 hours from start to finish. Three zones were installed, one for the guest bedroom over the garage, one for my master suite and one for downstairs. James recommended a Heppa filter which they installed at the same time. When the work was completed, James spent about one hour going over the three zones and testing both heat and air. Then a brief overview of the three thermostats and how to use them. I could not be happier with the results. I am no longer apologizing to my guests for not being able to cool or heat the guest bedroom and I no longer have to get up on a ladder to replace the air intake filter in the ceiling. BUT MOST OF ALL, my utility bills are literally half of what they were before the zoned AC and heat. I use Ideal twice a year to service my unit and they always show up on time, cover their shoes and cover the floor. Service and price are the best. Would recommend and have recommended them to anyone who asks.

Water was filling the A/C drain pan and dripping thru the overflow pipe. He cleared the p-trap which had become clogged with algae, etc over the years. He was polite and informative and diagnosed and fixed the problem quickly. He covered his shoes to prevent tracking. He gave good advice for preventing future problems. I cant really think of anything bad to say about the service on this occasion.

Excellent service. Came on short notice, had parts on hand needed to complete the job. Very friendly and helpful. My new HVAC service provider.

Good thing I left work early - the guys called me to say they were on the way - and got there 1/2 hour early. And I can only describe the repair experience as awesome! Turned out the problem was the same as had occurred before, but resolved by some other company. Not only did the guys take care of the problem, they told me what to do to keep it from happening again!!! And they were extremely courteous. I'd call them back in a heartbeat; they'll be the ones I call wnenever I have an HVAC problem! If you had provided the choice of A+++, that's what they'd have received - a plain old "A" isn't good enough!!!

The firm and their representative were very punctual, professional, cordial, and informative about the whole procedure. I am a retired engineer and was very curious about the whole procedure. The technician didn't mind me looking over his shoulder and asking questions about several unfamiliar pieces of equipment in my system. He explained It all very courteously and didn't charge me extra for my help (HA-HA). A very pleasant experience and I even purchased a twice a year tuneup/checkup agreement to check out my system prior to the seasonal A/C or Heating cycle. He was also very neat in taking precaution to minimize loose dirt and debris from falling onto the floor and even cleaned up thoroughly after. WOW! I can't honestly comment on any type repair work they might do as the technician only came to my house to do a checkup/tuneup and THAT he did extremely well! I therefore can highly recommend this firm for checking out your system any day!

Very professional, explained what needed to be done now and a time frame on the other parts.

Came when they promised. Called ahead to let me know they were on their way. Explained the problem and solution, along with cost estimate. Finished timely. Very professional technician.

I called them up to schedule the appointment. I have a home downtown and they performed a heating inspection on the unit. They were on time, they also covered their feet before they came in the house. They explained to me what process they would be going through. They continued the inspection with a gas check. They found the water heater needed a few changes made. The recommend that I call a plumber to fix the problem.

I've used them before. They are very easy to deal with and they always come back if there are any issues.

For quality and workmanship above and beyond, look no further. I have never, ever had a contractor take so much care in analyzing a problem. Two visits to our home before a contract was signed. One by a lead technician and one by the owner. Our house is a 1.5 story and very difficult to cool. We were expecting to replace the duct work, but never dreamed a contractor would invest their own time in redesigning the air flow in our home. Now, 6 weeks later and our home has not been this cool in decades! We are enjoying our energy savings which will pay for the work performed in less than two years. I cannot say enough about the quality of work and their professional and friendly ethics. They sealed air leaks left by the original builders dating back to 1975. I can go on and on.....but pick up the phone and call Ideal Air. You won't regret it.

Ideal Air has always provided us good service with prompt, polite service men. I would not hesitate to recommend this company to anyone.

The overall experience was excellent. They were punctual, responsive, and professional. I feel like we have good value for our money. The quality of work was excellent. We have an on-going relationship.

I had an home energy audit done on my home and found that I had a 50% leakage on air ducts. Before deciding on a company, I read a lot and talked to people about replacing duct work. I called Ideal Air after receiving a flyer and reading about them on Angie's List. When Danny (Ideal Air rep) came to talk to me about replacing the duct work, he explained to me what he could and may not be able to do (have an air duct in a tight area). He gave me options and pricing, also he told me how my AC was not working to its full potential. He reconfirmed everything I read and heard, therefore decided to go with him. Since I had increase the size of the AC earlier and not made any other changes - the size of the duct work had to be changed. He went back to the shop and recalculated the duct work. Afterwards, we talked and he informed me that he had not quoted me part of the job, but told me that it was his fault and the price would not increase. He also informed me of potential problem because of increased air flow (maybe loud from the supply ducts) Ideal Air came - replaced the duct work and added another return air grill. The job went well - the crew was efficient, clean, and quick. The duct work was well done. He did not talk to me about any extra service or product, other than what I asked him. I never felt any pressured sales pitches, I felt like I could call him at any time and did. Bottom line: would I call this company? YES, most definitely!!

Ideal Air was professional, courteous, responsive, and thorough. This was the only company to do a tonnage analysis on my rental home before giving a bid. Two other companies that bid just asked my what the square footage of my home was and assumed I was correct. The other two companies would have installed the wrong size system. They did not take into consideration the windows or insulation and the fact that I was wrong on the square footage of my living space. Ideal Air was very thorough and did the measurements himself. He took the time to explain how they install the new system.. They would have done quality work had I used them.. I received a bid for a Goodman system and a Trane system., which have cost $9850 and $10700, respectively. In the end I could not use Ideal Air because of price. I believe they would have done a good job, but they need to be more competitive on price. 4/3/12 - I revisted my review of Ideal Air. I now think a C on price was a little hash, and a B overall the same. So, I changed overall to an A and price to a B. I should not have penalized them for being very thorough and then charging for it. His price was high, but his attention to detail was high as well. In the end, we the consumers have to decide if the price is justified based on our perceived value.

I've been very pleased with them, that's why I continue to use them. James Sharp is wonderful, he is the owner.

My AC stopped working on Saturday. It was also overdue for its annual maintenance check. I checked Angie's List and found positive reviews for this company and decided to call on Monday morning. The person on the phone was very professional and asked clarifying questions to make sure she understood the scope of work. She told me the technician could come out that same day and would arrive between 2-4 pm. Anthony called a bit before 3 pm to let me know he was on his way and he arrived shortly thereafter. He was very professional and walked me through every step of what he was doing. He explained what he found wrong and clearly stated the price for repair parts, which he happened to have in his truck ready to go so there was no delay. The price was consistent with what I had been told by phone. Bottom line I was very pleased with this company and would not hesitate to use them again.

They were super professional, very nice, on-time and I never felt at any point like I was being ripped off as I have with other AC companies who have come looked at my unit in the past. I would recommend them to anyone on the future and will use them again.