Tempo Mechanical Services Inc
About us
Tempo was founded in 1966 with a mission to provide exceptional service to its customers and personal development to its partners. As an Employee-Owned company, their work centers on foundational core values and a persistent drive to excellence. With more than half a century of experience installing heating, cooling, and plumbing systems in thousands of new single-family, multi-family, and commercial projects, they are an industry leader. They screen, hire, and train professionals with a high level of knowledge and experience who, as owners, provide personalized service to their customers. Tempo Air provides repair, maintenance, replacement, and upgrades on Air Conditioning "HVAC" and Plumbing systems. Tempo maintains a commitment to integrity in all aspects of its work. With service guarantees, an in-house training facility, and continuous education requirements throughout the year, they underscore their unwavering dedication to providing the best experience for their customers. Our excellent Google 4.8 rating, BBB A+ rating, and extensive list of loyal customers speaks to how hard we work to ensure the best service experience, product innovation, and technology. Tempo Club Membership is a must when you have emergencies and need premium service! Being a member provides unmatched benefits, including but not limited to priority service, maintenance, and exclusive promotions. There is no doubt that when it comes to quality, efficiency, peace of mind and home comfort, Tempo Air is the smart choice!”
Business highlights
Services we offer
BBB A+ rating, Tempo Air is the smart choice!”, Tempo was founded in 1966 with a mission to provide exceptional service to its customers and personal development to its partners. As an Employee-Owned company, an in-house training facility, and commercial projects, and continuous education requirements throughout the year, and exclusive promotions. There is no doubt that when it comes to quality, and extensive list of loyal customers speaks to how hard we work to ensure the best service experience, and plumbing systems in thousands of new single-family, and technology. Tempo Club Membership is a must when you have emergencies and need premium service! Being a member provides unmatched benefits, and train professionals with a high level of knowledge and experience who, and upgrades on Air Conditioning "HVAC" and Plumbing systems. Tempo maintains a commitment to integrity in all aspects of its work. With service guarantees, as owners, cooling, efficiency, hire, including but not limited to priority service, maintenance, multi-family, peace of mind and home comfort, product innovation, provide personalized service to their customers. Tempo Air provides repair, replacement, their work centers on foundational core values and a persistent drive to excellence. With more than half a century of experience installing heating, they are an industry leader. They screen, they underscore their unwavering dedication to providing the best experience for their customers. Our excellent Google 4.8 rating
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 13% | ||
| 1% | ||
| 3% | ||
| 7% |
My husband thought he was full of crap, so he took the toilet apart himself and found out it was a builders error (6 years ago) and fixed the problem himself.
We will be seeking a refund for ALL money paid because we feel we were severely ripped off by this company. DO NOT USE.
"We will gladly refund you your money and we apologize that you did not receive the excellent service we are know for in the Dallas / Fort Worth Area. We strive for perfect and outstanding customer service. Your feedback is greatly appreciated and we will take the appropriate actions on our end. Again, we apologize that you did not receive outstanding service and we hope you will give us another chance in the future."
"We pride our self on providing outstanding service for all of our clients. I apologize that you did not receive that experience from our CSR. We do offer many discounts and specials throughout Angie’s List and beyond. I hope we can service you soon for all of your plumbing, Air Conditioning, and heating needs. Please check out our online active Store Front offers we currently have and feel free to call back and speak to a manager if you do not believe you are receiving the outstanding service you deserve."
Hugo, the technician, arrived on time. He was a very neat, personable and professional young man. I appreciated that he did not point out my stupidity in neglecting to change the filter.
Both Avitus and Hugo were courteous and helpful. I could not have asked for a more pleasant experience. I will be positively responding to their offer of a maintenance agreement and look forward to their assistance in keeping my a/c and heating unit in tip-top shape.
Update:They had to come back the next week on 9/3/13 because the toilet was still running and they came back again the 5th to install the new handle to get the problem completely fixed. So they had to come out a total of 4 times to get the problem corrected.
"We sincerely regret you did not receive the service we are known for or the service you deserved. We strive for perfection and outstanding service for every client we serve. It was extremely busy during the holiday weekend and we failed to live up to our expectations. I am glad that we were able to resolve the issue and fix the concern and we hope you will give us another opportunity to make things right. Thank you for the constructive feedback."
"We do provide 24/7 service via a live Tempo Air employee and we monitor our incoming and outgoing calls for improvement and training purposes. Unfortunately, we do not have a record of your call to our office over the weekend. We have confirmed with our phone system and with the numerous service calls that were set up; that there was no interruption in service. Please provide us with the phone number you attempted to call along with your phone number you used to make this call and we can double check our records. We are happy to server you and your family 24/7 and we hope we hear from you soon."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.