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Ken Murray's Air Conditioning & Heating

Heating and Air Conditioning

About us

Service You Can Count On for Over 40 Years! For three generations, Ken Murray’s Air Conditioning & Heating has provided expert service, repair and installation of residential A/C & Heating equipment. Since day one; our goal hasn’t revolved around being the biggest… just the best. Remaining family owned and operated for over 40 years has allowed us to provide unmatched customer service, which has resulted in lasting relationships with thousands of satisfied customers throughout DFW. Our highly skilled staff of licensed A/C and Heating professionals have worked for Ken Murray’s on average of 15 years or more. This low turnover is just one of the many reasons that we can guarantee that you won’t find better customer service anywhere. As a Lennox® Independent Dealer; Ken Murray’s Air Conditioning & Heating offers a full range of state-of-the-art and energy-efficient equipment. Our veteran installers will install your equipment right the first time, with quality workmanship that surpasses industry standards.

Business highlights

49 years of trusted experience

Services we offer

Repair, Replacement and Installation of Residential A/C & Heating Systems. We are a Lennox Independent Dealer, however, for repairs; we do service and repair all brands of equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Tina L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kenny at Ken Murray's Air Conditioning Service was very prompt, nice and very honest. I am so lucky to have found them. Kenny kept in contact and this project was done in 1 1/2 days. Ken Murray's service was outstanding.
Description of Work: Complete inside and outside HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Theresa C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very personal and professional. They weren't the cheapest estimate, but when I shared the other company's price, they agreed to come down a bit. They finished quickly and pouring rain didn't stop them. It's been a year since they installed it and I heard a strange noise coming from one of the units. I called them and they came when they promised. Turns out something had gotten loose, so it was vibrated in the unit and making a strange noise, but there was nothing else wrong with it. They fixed it so it wouldn't make any more noise and came inside to make sure that everything was working the way it was supposed it. They didn't charge me at all for the visit, not even a service call.
Description of Work: Two brand new A/C units (upstairs and downstairs)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The previous homeowners had used this company to install the furnace back in 1994. I have not had a single problem with the furnace until this minor normal wear/tear problem occurred. When I was trying to figure out who to call, I saw that they had been in business since 1976 and were local in the area so I decided to give them a call - I am very glad that I did. They answered my first call (no need to leave a message and wait to speak to someone), found time in their busy schedule to come out within an hour of first speaking to me (it was cold outside so they rushed right over), were professional when they arrived, got the problem fixed quickly, and were reasonably priced. I can't say enough how professional and knowledgeable they were - I completely trust them to advise me on AC/ heating matters that I do not know much about. Since my furnace is about 20 years old now, if I do need a new one in the near future, I will most definitely be calling Ken Murray again.
Description of Work: My gas furnace was blowing cold air. I tried to troubleshoot on my own but couldn't figure out what was wrong. I called them at around 10:45 am and by 12:30 pm they were at my house. They quickly identified the problem - a cracked porcelein ignitor coil. They had the needed part on their truck so they were able to quickly replace it without having to go buy the part somewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ginger M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Extremely polite techs. They were knowledgably and honest. Our old unit suddenly stopped working on Wed and by Fri we had a/c again. They went above and beyond working long hours to make sure we did not go without a/c longer than we had to. They even cleanup after themselves - including vacuuming the carpets!
Description of Work: replaced ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Cristin M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are very honest and well-trained. They were fairly priced and very professional. They follow-up well and do a good job. I have been using their services for the last 9 years and will continue to use the same in future.
Description of Work: I used the services of Ken Murray's Air Conditioning & Heating for heating and a/c, couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy G.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
I personally think that they have good prices. They're very friendly and personable. I can tell that they really know their business just by the quality of their work.
Description of Work: Ken Murray's Air Conditioning & Heating takes care of any of our heating our AC needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2733 Conflans Rd, Irving, TX 75061

    http://www.kenmurrayair.com

    Licensing

    Insured

    Licensed*

    Trade License Number
    TACLB020248E
    Trade License Locale
    State of Texas
    Trade License Authority
    Texas Dept. of Licensing and Regulation
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Ken Murray's Air Conditioning & Heating is currently rated 5 overall out of 5.
    Ken Murray's Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Ken Murray's Air Conditioning & Heating offers free project estimates.
    No, Ken Murray's Air Conditioning & Heating does not offer eco-friendly accreditations.
    Yes, Ken Murray's Air Conditioning & Heating offers a 10% senior discount.
    No, Ken Murray's Air Conditioning & Heating does not offer emergency services.
    Yes, Ken Murray's Air Conditioning & Heating offers warranties.
    Ken Murray's Air Conditioning & Heating offers the following services: Repair, Replacement and Installation of Residential A/C & Heating Systems. We are a Lennox Independent Dealer, however, for repairs; we do service and repair all brands of equipment.

    Contact information

    2733 Conflans Rd, Irving, TX 75061

    http://www.kenmurrayair.com