Accu-Find Slab Leak Inc
About us
Accu-Find Slab Leak Inc. is a Specialty Plumbing Co. who's primary business is testing, locating, and repairing leaks below residential slab foundations. (We truly are slab leak specialists). Accu-Find was established in 1990 by Barry Leach, and is family owned and operated. We are centrally located In Irving, we serve the entire Dallas/Fort Worth Metroplex. At Accu-Find Slab Leak Inc., we strive to provide expert professional service at a fair and reasonable price.
Business highlights
Services we offer
Hydrostatic testing and leak isolation. Sewer lines and water lines. Trenchless sewer line replacement. Rerouting of water lines.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 0% | ||
| 1% | ||
| 2% |
But we still clearly have an issue so left us hanging with no further action items.
No help on what to do next. There is still slow discoloring and softening of our hardwood floors so water is getting in somehow.
"Accu-Find Slab Leak is a plumbing company that specializes in leak detection and repair of water and sewer lines under slab foundations in homes. In our years of experience when water damaged floor is present usually the first step is to test the water and sewer line as were were hired to do. Since the water and sewer line testing indicated no leaks the next step would probably be to check drainage around the house and and make sure the proper type of vapor barrier was used between the floor and the slab. We have also been told that a lack of or improperly installed vapor barrier below the slab during construction can contribute to or cause moisture to migrate up through the slab and cause water damage. These are all out of our area of expertise. We appreciate the opportunity to perform the plumbing test and unfortunately we are unable to further advise you on how to resolve the problem. Thank You Barry Leach/President"
I absolutely would recommend Accu-Find Slab Leak.
"Thank You for the nice review and the opportunity to perform the work"
With All-Pro you have to have a plumbing test and leak repairs done within 30 days to receive the lifetime warranty on the foundation (though they will work with you on this). I first called another company they mentioned and was told they had no openings for nearly a month, then All-Pro referred me to Accu-Find (which I had already seen on Angie's List). Accu-Find was also booked solid for another month, but I told them I worked from home and would be available if something opened up. Surprisingly, later that same day they called back and said that something did open up, and asked if an hour from that time would work for me; it did, and they came out.
The two men that arrived were quick and efficient. They quickly did something with the overflow pipes outside, then worked with the faucets, attaching a pressure meter of some kind. We waited for 20 minutes, and they said that the fact that it held the high pressure for 20 minutes and didn't reduce, ensured that in fact there were no leaks. They will contact All-Pro and the lifetime warranty should now be validated, then delivered to me. Accu-Find is the best!
I was already 99% sure I had a leak somewhere so
I was expecting some actual repair for my $300 not just a report of where it was.
I was provided a bid/estimate to repair the leak but it clearly states they will not repair the walls and floors they'll
have to tear up to reach the leak.
My expectation were higher for what I received.
"Customer service and taking care of our customers' home and property is of the utmost importance to Accu-Find. Upon notification of the problem, we immediately sent a restoration company and we paid the bill of $3500. We also filed a claim with our liability insurance carrier. The facts were discovered that the homeowner voluntarily poured water into the washer drain during our investigation testing. The owner apparently removed the washer drain hose to pour the water and did not replace it. Our technicians were not aware that the washer drain hose was not returned to its proper position. We have worked with both insurance companies to try to help resolve the issue, and to our knowledge the investigation is still ongoing. We have not ignored any attempts by the owner to contact us, nor have we been contacted since the issue took place in September of 2013. As a privately owned, family operated company, we recognize the importance of customer service and doing the right thing for our clients. With this case, along which the thousands of others we have encountered during the past 20+ years in business, we have learned that every job is unique and there is always an opportunity to improve and learn from our experiences. The constant throughout the years is to maintain superior customer service and always take responsibility for our actions. The Accu-Find track record is a testament to our mission and we respectfully request anyone reading this review consider all of the facts before determining our company values and service. Barry Leach/President"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
3649 Conflans Rd, Ste 117, Irving, TX 75061
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