Hurst Tire and Service

I went in to this establishment to get my car trip ready for my son that was travelling to Denver. I went ahead and got the oil changed even though the car didn't need it. As my son was driving up the mountains in Denver, the car made a terrible noise and stopped running. The engine seized up. After getting the car towed 100 miles to the nearest Goodyear. After taking to the shop, I asked them what had happened. They informed me that no oil was leaking from the plug and no oil was leaking from the oil filter. I asked them to drain the oil from the vehicle to see how much oil was in my vehicle. Upon draining the oil it was discovered that there was only 1.5 quarts of oil in the vehicle. The mechanic at the Goodyear in Denver said that he could not really explain where the oil went, but he also stated that he believed that there was a good chance that the Goodyear in Hurst did not put the proper amount of oil in my vehicle. I called Goodyear in Hurst and was blown off by the management specifically Paul O'Banon and shipped off to an insurance adjuster that they pay to cover the cost of damages to cars. After the insurance adjuster delayed a week in looking at my car while my son was stranded out in Denver because there were no cars available for rental because it was Christmas he told me that they could not say for sure that they could state that Goodyear did not put the oil in the car so they would not pay for the damages that they caused. The mechanic at the shop told me that they adjuster that they sent out to look at the vehicle had no idea what he was doing and he had to show him the parts of the car where there could potentially could have been issues. So before you take your car to them make sure that you ask yourself do I want to take a chance. Do I want to roll the dice and have an incompetent mechanic not potentially put oil in my car. After all was said and done they could not claim what caused the fact that there was no oil in my car. But they could claim that they could not pin point it them not putting oil in my car so they decided not to pay. I am taking them to court and highly recommend that whenever you think of taking your car to a shop that you think twice before taking it here.