carpet installation, ceramic tile, flooring contractor, remodeling, home remodeling
+ 3 more
Never successful in getting an installation crew to come out and perform the job they said they were willing to do.
Description of Work: For professionalism- I would rate the office staff with an A. However, the installation crews are very unprofessional. I needed an installation done for floor tile in 2 bathrooms and a laundry room. The installing crew was scheduled at 10am and showed up at 2pm. Stayed 30 minutes and left to go back to the office to "drop something off". I was told they would call once they reached the office. They never called back. I called to speak to the manager; they set up a new appointment with another installation crew. The new installation crew didn't even show up or take any calls from their office as it related to my small job. It appears that their installation crews are contract workers who do whatever they want. The management and office people were courteous and seemed interested in the problem of getting their crews out. But two days of wasting my time waiting for no shows is enough. Cancelled. Will not call them again for installation nor will I purchase any flooring products from them because their installers are all over the place. I guess the installers prefer the 10-12,000 jobs. If you are trying to do a make-over for a room or 2 then this might not be the company you want to use. They need to teach their installers professional courtesy.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
BEVERLY M.
05/2017
5.0
carpet installation
+ -1 more
very good; my sis has used this company many times for many projects and they are always beautiful
Description of Work: Wooden floors installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara W.
01/2017
3.0
carpet installation
+ -1 more
I didn't go with them for the work. They never returned a phone call or anything so I didn't reach out to them again. They were quick to do the estimate and like I told them to give me some time to think about it but they never contacted me again. Their price was pretty high.
Description of Work: I got an estimate from them for replacing a carpet.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
GLENN H.
08/2016
5.0
carpet installation
+ -1 more
unknown
Description of Work: I have used Humble Carpet and Tile on four different occasions. They tiled two of my bathrooms. Tiled the kitchen, hallways and foyer. They carpeted two bedrooms and the game room. I dealt with Michelle Taylor on all four instances, she did an excellent job and would highly recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
JOHN S.
06/2016
3.0
carpet cleaners
+ -1 more
It wasn't so great. They cleaned the carpet and it's not like they didn't try but it didn't get that clean.
Description of Work: They cleaned the carpet.
Rating Category
Rating out of 5
Yes, I recommend this pro
Allen G.
01/2016
5.0
carpet installation, hardwood floor
+ 0 more
unknown
Description of Work: Removed and replaced carpet in Bedrooms & hall, Installed Plush Vinyl Plank in Den & Dining area, installed Vinyl floor in bath rooms and stained grout in Foyer, kitchen and utility room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Becky K.
01/2016
5.0
carpet installation, ceramic tile
+ 0 more
Great customer service and pricing was right along with company that we chose to go with
Description of Work: Gave estimate for carpet throughout house and luxury tile in 2 bathrooms. Michelle was very nice and did great job with estimate, just chose to go with another company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
GLENN H.
11/2015
5.0
carpet installation, hardwood floor
+ 0 more
unknown
Description of Work: Michelle is great to work with. The team she sent out did an excellent job. I had the kitchen, cupboard, dining nook, main entry way and two hall ways retiled. Old tile removed and new tile installed, took about 3 1/2 days. Very thorough and excellent craftsmanship. It was the third time I used their services.
Description of Work: Retiled 1900 sq. feet on first floor. Great job went several days longer than it should but the quality was well worth it. Re-carpeted the 2nd floor 4 hours went great!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Joshua S.
04/2015
5.0
ceramic tile
+ -1 more
Everything went well. They showed up on time, cleaned and revealed the grout, and we were very pleased.
Description of Work: Cleaned the grout in kitchen and laundry room and revealed grout.
Description of Work: removed carpet and replaced with hard wood floor in 3 bed rooms and a living room. It was well done and I had no surprises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Jeffrey B.
10/2014
5.0
carpet installation, flooring contractor
+ 0 more
Very good job. Very flexible and install was done very well. These guys know flooring and they are priced very well.
Description of Work: Carpet for upstairs and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Adam G.
01/2014
5.0
carpet installation, flooring contractor
+ 0 more
Overall a very good experience with Humble Carpet and Tile. I had just purchased a home and the existing carpet was a complete wreck. Initially I had found a carpet sample that I liked at Home Depot and figured I would probably use them just for sake of simplicity since I was in a bit of a jam for time and assumed they would have the best price anyways. Well I decided to stop in and see what these guys could do for me. The salesman (Dave I believe it was) quickly and very courteously found a carpet sample very close to what I was considering from HD. Dave's price completely smoked HD's and Robert's Carpets ( by the way, where the salesman there GUARANTEED me that I would not find a better price anywhere else!) So I placed my order with Humble Carpet and Tile but they told me upfront that it would take several days to get it from the warehouse and they were aware of my need for expediency. Unfortunately it was late when I made my purchase - right before close - and they were unable to reach the factory in time to insure that my carpet got out as soon as possible. But they made sure to call them first thing in the morning and get my carpet ordered. Being towards the middle of the week they weren't entirely sure if my carpet would make it in by Saturday, but it did, they picked it up from the depot downtown and had a crew installing it that afternoon. They were done by early evening. I was highly impressed. My only complaint, and really this is just me being nit picky I suppose, but right away I did notice a few loose strands of carpet here and there. Figured they would vacuum up, but they didn't. Again, it's nothing horrendous, I just tend to have an eye for minute detail and to be completely fair the carpet I bought isn't exactly high dollar either. Even a year later now the carpet has been holding up quite well. I am very pleased with my carpet purchase and will be considering them for replacing my counter tops with granite in the near future.
Description of Work: Installed new carpeting in a recently purchased home.
The guys at Humble Carpet and Tile did an excellent job installing my hard wood floors and carpet. This was a last minute call since the previous installer came out with the wrong hard wood. I needed to have the hard wood and carpet installed before the movers came and Humble Carpet and Tile delivered!
Description of Work: Installed hard wood floors and carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Nellie B.
06/2013
4.0
carpet installation, ceramic tile
+ 0 more
They did a good job.
Description of Work: They installed some new downstairs and upstairs carpet for me. They also put some new tile in for me downstairs as well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$6,500
Brenda B.
03/2013
4.0
ceramic tile
+ -1 more
We had a good experience with them and we didn’t have any issues with them. We thought the price was reasonable and that’s why we did it. Since it was reasonable, we got the tile that we wanted.
Description of Work: We used Humble Carpet & Tile for putting in new tiling in our whole church when we were building the church.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Julie H.
07/2012
5.0
flooring contractor, hardwood floor
+ 0 more
Even though my home is in Friendswood and their store is in Humble, I visited the showroom at the recommendation of a family member. I was certain that they would not be interested in a job in Friendswood, but they were. The entire experience was wonderful. Bob Blue was my sales representative. He took ownership of the entire process, order and installation, and kept me informed. Everyone I talked with at Humble Carpet and Tile was responsive, knowledgeable and professional. Having had some unpleasant experiences with 'sub-contractors' I was concerned about that part of the process. I was assured that the company sent by Humble Carpets to install the flooring was well tested and Humble Carpet would stand behind them 100% Dependable Floors exceeded my expectations. Under the leadership of John Smith, Owner, the chaos of having carpets removed, furniture removed and hammers everywhere, the crew was fantastic. I will be writing an individual review on Dependable Floors but the men were courteousness, knowledgeable, and worked as a team. Each knew what had to be done and did it with great skill. When the job was completed, they moved back the furniture, cleaned up inside and out, and each made sure that everything was in place exactly as I wanted it to be. The floors look absolutely beautiful. Thank you Humble Carpet & Tile and Dependable Floors.
Description of Work: I purchased engineered hardwood flooring for my living room and master bedroom, replacing carpet.
We are very pleased with the work that the Humble Carpet & Tile crews did on our recent kitchen renovation. Brian was a pleasure to work with throughout the process, and the flooring and granite crews were very polite, professional, and did quality work. They showed up when they were scheduled and worked hard until the job was done. Brian visited frequently during the job to make sure it was meeting our expectations, and made sure all the little finishing details were handled.
Description of Work: 800 Sq Ft of slate tile flooring, granite countertops, tile backsplash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
02/2006
1.0
flooring contractor
+ -1 more
Humble Carpet & Tile did a poor job installing the trim. The molding trim looks bad in terms of fit and finish and the vinyl flooring is coming up around the toilet due to a poor moisture seal job. I am very unhappy with the quality of product and workmanship.
Description of Work: They installed vinyl flooring and molding trim in the bathroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
RANDI S.
02/2006
4.0
carpet installation
+ -1 more
Humble Carpet & Tile did a fabulous job in all phases. They had a great selection to choose from and we found exactly what we were looking for. They showed up on time and the workers were pleasant to work with and very respectful of my home. We have not had any problems with the carpet coming up or fraying. I am glad that we used them.
Description of Work: They installed carpeting in five rooms of our home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Tim B.
12/2005
5.0
carpet installation
+ -1 more
The two rooms that were covered are not very large, but have an odd shape so it was somewhat difficult to do this right. They did do it right though. The carpeting is laid very tight and flush to the walls. The stairway is also laid tight at the corners so the carpet does not slide around when our kids run up and down. The crew was extremely well behaved, clean and completed their task in one morning.
Description of Work: Humble Paint and Decorating installed carpeting in our living room, family room, hallway and stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
J Z.
12/2005
5.0
carpet installation
+ -1 more
We purchased the house with the carpeting already installed five years ago. It was beginning to bunch up in certain spots. Humble Carpet came over to stretch it and cut the excess off. After the carpet was stretched, we weren't tripping over it anymore. The workers were all polite, prompt and finished the job in two hours.
Description of Work: Humble Carpet and Tile stretched the carpeting in three separate rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Tim B.
12/2005
5.0
flooring contractor
+ -1 more
This company brought several workmen to do the job, so it only lasted one day if that. The quality of work is very high. We can't hear any noise when we walk on it. This is a common problem with newly installed hardwood floors. It was buffed and stained on a later day. Everyone was quiet and no nonsense while they were working. The floor looks great in our living room.
Description of Work: Humble Paint and Decorating installed a hardwood floor in our living room and part of our dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
12/2005
1.0
hardwood floor
+ -1 more
Humble Carpet & Tile had to come out & repair the floor again due to planks separating. The company was supposed to remove the sheet vinyl before installation of plank flooring, but didn't. They did a poor job with the installation of the hardwood floors. I will not use this company ever again.
Description of Work: Humble Carpet & Tile came out to install hardwood floors in my kitchen & dining room.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
EVELYN C.
12/2005
5.0
hardwood floor
+ -1 more
Humble Carpet & Tile do a great job with hardwood flooring. There was a sale on hardwood floor so we purchased enough flooring to do the living room, dining room, entry and the hallway. We had them do the installation work as well. They are very professional and punctual in everything they have done for us and the floors are picture perfect.
Description of Work: We put hardwood floors in the living room, dining room, entry and hallway and used Humble Carpet & Tile to do the installation. Humble Tile came out and put down the hardwood floors that we purchased from them and the work is perfect.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Marble and Granite,
Countertops and Backsplashes,
Carpet Cleaning,
Homebuilders
FAQ
HUMBLE CARPET & TILE is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
HUMBLE CARPET & TILE accepts the following forms of payment: Financing Available
No, HUMBLE CARPET & TILE does not offer free project estimates.