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Tree Source Nursery

Greenhouses/Nurseries, Landscaping

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

esin Y.
05/2018
1.0
landscaping, greenhouses
  + 0 more
My Landscaper gave me their address and advised me if I go there selection is good and customer service as well So I went to the Tree Sources last Saturday it was 11 am and I walked around and picked up many plants for my prospect flower beds and I went to the office to make a payment and set up the delivery But the gentlemen over there told me that they are about to close in a 10 min and cannot sell anyone who is not a Landscape company I tried to explain him But he refused me and left the desk to prevent another possible question. I went out but on my way I asked one of the gardener if they have creeping thymes he said he needs to ask someone else because he doesn't know... I waited outside but no one came out to give me an answer I went inside of the same office and asked kindly if they carry creeping thymes ...same guy replied to me very boldly NO But, I asked again that if I give him a list of plants and if he can prepare them for me and my Landscape company can pick up on Monday ? He was edge of his patience I guess, he raised his voice and told me NO ... But I continue to stay patience and kindly told him I can pay if it is an issue (I thought maybe he thought I was lying or wasting his time and in order to eliminate that possibility, I offered payment to show him that I am a serious buyer ) But hey, I was not welcomed at first place; he replied me that; Ma'am even, if you buy 5 million I will not selling anything to you !! I replied sir I am a customer you should NOT answer me like that he replied "you are not my customer and I am not serving to you please leave!! We are about to close!! " And then another two ladies came to help him and I heard only, "Ma'am which part you don't understand, we are about to close and please leave ...we are not serving to you!!" I was just speechless it was all wrong and meaningless. What did I do in order to get that nastiness?? I went there because of my landscape company told me so and I just wanted to buy plants that's all... Why did I get that very rude treatment I still don't get it probably I am an immigrant and my accent give them a "right" to treat me that way? Is that it?
Description of Work: I wanted to purchase some plants for my landscaping but they refused to serve me

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    Houston, TX 77074


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Greenhouses/Nurseries,
    Landscaping

    FAQ

    Tree Source Nursery is currently rated 1 overall out of 5.
    No, Tree Source Nursery does not offer free project estimates.
    No, Tree Source Nursery does not offer eco-friendly accreditations.
    No, Tree Source Nursery does not offer a senior discount.
    No, Tree Source Nursery does not offer emergency services.
    No, Tree Source Nursery does not offer warranties.

    Contact information

    Houston, TX 77074