TEXAS QUALITY PLUMBING, LLC

I am very happy with the service provided by Texas Quality Plumbing. I did not know them and picked them randomly from the Best Pick Report I received in mail. I needed to have my nearly 20-year old water heater replaced ASAP because it had started leaking. I called Texas Quality Plumbing on Saturday morning and by about 2 PM I had a new 40-gallon gas water heater installed in the attic. They offered very reasonable price and did a professional job. I recommend anyone in north and northwest Houston who has a plumbing job to seriously consider giving it to Texas Quality Plumbing.

I thought they had a good price because they not only replaced the water heater but also relocated it from the kitchen to the attic. I thought that the work that they did was also good since they put in the drain line appropriately. I asked them to have an extra connection to connect the drain hose directly to the drain line and they did that. Overall it went well though there was a little misshapen when somebody's leg came through the ceiling but they brought somebody out the very next day and made the repairs so everything clicked back to the normal state.

Their technician came in just on time. After a few test of the pilot lighting, that technician told me the thermal couple need to be replaced and guided me to order the part directly from American Water Heater for about $32 (including shipping). When I asked him how much it will charge to get it replaced, he said he need to talk with his boos. And finally he give me a quote of $199, which is way too much compared to what I have learned on line. So I decided to pay their service call and would like to find another one to replace it.
However, a simple trying by myself following a video guide from Youtube just light up the water heater without any problem. And so far, after a few circle of test by creating high usage of hot water, it just works fine! I really wish I have done a better home work before calling in the service. I had a feeling that either that technician is not professional enough or I have been cheated some how.

They are very reasonable. They were clean and neat. They clean up after themselves.