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STERLING MECHANICAL

Heating and Air Conditioning, Air Duct Cleaning

About us

2011 BBB Pinnacle Award Winner. 2009, 2010, 2011, 2012, 2013 and 2014 BBB Winner of Excellence Award Winner. FINANCING AVAILABLE.

Business highlights

44 years of trusted experience

Services we offer

HEATING & AIR CONDITIONING, INDOOR AIR QUALITY, AIR DUCT CLEANING.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 31 reviews

Jon S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job. Very professional.
Description of Work: AC recharge + pricing for new AC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STERLING MECHANICAL
We are always pleased to serve you!

Rhonda L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from STERLING MECHANICAL
Thank you for allowing us to take care of your family and your home!

Charles J.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They've been coming for years and years.
Description of Work: They did maintenance for the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from STERLING MECHANICAL
Thank you for trusting us to keep you comfortable!!!

Anne S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've used them for years and they are really good. We had a ticking sound coming any time the heat came on. It was really weird, like morse code. It turns out it was a filter in our attic which was loose and it went through our intercom system. So they came out and fixed the issue. Everybody is very nice and very professional.
Description of Work: They did a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from STERLING MECHANICAL
Thank you so much for counting on us to keep you and your family comfortable. Your trust means everything to us! Laurie Rincon

Anne S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are really good!
Description of Work: We used them for routine unit maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joy P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from STERLING MECHANICAL
We never get tired of making you happy and keeping you comfortable. Thank you for the positive review!

Sandra P.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I chose them and I will go with them again. I like the service. I like the guy that they sent out here, although I can't remember his name. I would definitely call them again. They're very professional. He came out when he said he was going to and it was really fast. Even the price was good. Whatever it was, I know it was good. The guy was very knowledgeable.
Description of Work: I've used Sterling Electric. I had a snow that was going through the house every time the air conditioning is turned on. So, when they send somebody out, they found the source of that odor and dropped some chemicals down in there that fixed that. While he was at it, he also checked the freon outside and just kind of looked over the air conditioning to make sure everything is working well, and it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STERLING MECHANICAL
We love hearing that you like us! We never tire of taking care of you and your home!

Gail M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have used Sterling Mechanical for all our A/C and heating needs for many years. Never been disappointed with their services.
Description of Work: Heater checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from STERLING MECHANICAL
Thank you so much for trusting us to keep you and your home comfortable. It is an honor to have you as a part of our 'family'.

Robyn C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I love Sterling Mechanical. My parents used them and I will continue that tradition. Awesome customer service and I can always trust them to do the best work.
Description of Work: General AC check-up and service cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from STERLING MECHANICAL
It is our honor and our pleasure to have you and your parents as a part of the Sterling Mechanical family. We are sincerely grateful for the trust you place in us. Everyone on our team is committed to not just keeping you comfortable but to earning your continued trust every time we visit your home. Thank you for sharing your kind words with us!

Eric S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
We've used Sterling Mechanical for years. They are on time, honest, and friendly. My parents began using them in the early 1980s and I've used them for 15 years. When our heater went out just before Chirstmas, they cut us a great deal. And late last summer when our air conditioner went out, they gave us the quick fix but warned us that it might not make it through the next summer. This helped us prepare and save money. This is a family owned business. Joe is our rep and we just love him. We'll never use anyone else.
Description of Work: Fixed our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from STERLING MECHANICAL
Thank you so much for the trust your family has placed in Sterling Mechanical. Joe, as well as everyone on our team, has the utmost respect for your family's comfort and well-being. We believe in doing honest work every time we visit your home. It is our pleasure and blessing to have you as part of our family, and we look forward to continuing our relationship into the next generation.

Chris M.
04/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I've used Sterling Mechanical for years. After interviewing 3 companies for a new heater years ago I chose Sterling due to their professionalism. Family owned and operated. Quite honestly the best company I've ever used. I only wish all service companies were this up front and honest. They showed up on time or sooner and went right to work. I was told what parts needed to be replaced and why (I nodded like I had some clue what the part was for). Trevor saw my deer-in-the-headlight look and cut it down to a 5 second explanation that I understood. In, out and I was on with my life in no time. Robert is going to call me back about my duct work. I actually look forward to having those people over.
Description of Work: Summer service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from STERLING MECHANICAL
Our sincere thanks for sharing your thoughts with us. It made our day to hear that you were pleased with the service we provided. While our first priority is to properly repair what needs attention, it is just as important to us that we are respectful, honest and caring. Thank you for being a part of the Sterling Mechanical family. We look forward to keeping you comfortable for years to come.

Jeff C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Removal of old system and undersized duct components, Installation of new system and ductwork. Excellent pricing, performance, delivery and guarantees. Job was On time and In budget as quoted. There were no surprises and no extras. Monthly Electric bills dropped by 55% in the summer months. Gas Heating bills reduced by 50%.
Description of Work: New Heating and Air Conditioning System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from STERLING MECHANICAL
Many thanks for taking the time to share your experience with Sterling Mechanical. It means so much to everyone on our team that we deliver what we promise with no unwelcome surprises. We are pleased at the amount of your electrical savings every month and we look forward to many more years of savings for your family. It has been our pleasure and blessing to keep your home and family comfortable.

Larry G.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Ray and Robert Rincon are fabulous. They really care about their customers, their comfort and their air quality. They are very well-trained, professional, highly educated and responsible. We received a lot of good suggestions and advice on how to keep our air more free of dust and mold. Ray, Robert and their employees were always respectful in every way. They did their work with accuracy. They cleaned up completely after each part of the project. We are very grateful to them for our new a/c, one that we can depend on for years to come. We feel confident in their work and in the products that they sell and use. I wish I could think of more nice things to say, because we are so very blessed.
Description of Work: Replaced the outdoor a/c unit, added another intake vent, replaced the thermostat, replaced the attic unit, added a uv light, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Alexander D.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The mechanic came out and introduced himself. He was careful to listen to our description of the problem and then acted. He examined both outside and inside elements, checked out the airflows in all the rooms, and examined the system for weld integrity. He identified the problem and added one pound of freon, noting that if the system lost any more freon that a leak test would be in order. Since the units were outside, he carefully wore shoe covers to keep the inside neat and clean. Overall, a most pleasant experience, with the desired results in less than two hours.
Description of Work: Sterling Mechanical came to the house to determine the source of a cooling problem. They checked freon levels, airflows, and weld integrity. After adding freon, the system functions as new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from STERLING MECHANICAL
Thank you for taking the time to tell us how we're doing. It is our sincere pleasure to take care of your air conditioning and heating needs. We are appreciative of the trust you place in us not only to protect your home but to keep your family comfortable.

Matthew R.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
We heard about them from somebody else. They come out three times, once in December, once in January and this past week. In December, our A/C unit went out and they came out and gave us an estimate and the original price for them to do an initial service call was $65. While they were here, they went through and explained everything down to anybody could understand it. They quoted us three different estimates how much it will cost just to replace a part, how much it will cost to replace the outdoor unit, and how much it will be to replace the entire thing. That way they gave us an option to figure out which one will fit in our budget.
Description of Work: Sterling Mechanical came out earlier this week. It was for a follow up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from STERLING MECHANICAL
Thank you for taking the time to comment about our team. Each one of us at Sterling Mechanical strives to give the best possible service every day. We appreciate all comments so that we may continue to improve the service we provide. Laurie Rincon

Alexander D.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Quickly and professionally. This is the fourth air conditioning system I have had installed in the various homes in which I owned, and this was by far the best overall experience.
Description of Work: My old air conditioning system failed as we entered the hottest portion of our summer. I got about six estimates and the best offer came from Sterling. They were able to do the work first and they gave us one of the better prices. The work was done quickly and expertly, and they continue to be my heating/air conditioning company of choice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Charlie B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very competent and good at what they do. They always give me good advice and do work for a fair price. We've had a long history using them and they take care of some of our family members as well. We trust them.
Description of Work: They replaced a fan on my air conditioning compression unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milt E.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
They have a good reputation. While they weren't the winning bid, they were professional. Their price was very reasonable.
Description of Work: They gave a bid on replacing the air conditioner. They also did an inspection of the heating and cooling system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgia R.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are very personalized and pretty reasonable. They come when they say they are going to come. I would use them again in the future.
Description of Work: I used Sterling Mechanical to do an annual checkup of the heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHERYL H.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I've used them for a number of years. I think they're a really honest company and down to earth. You get to know the owners and in general, I just trust them.
Description of Work: They performed a checkup on the coolant of the A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

karen B.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Did thorough inspection and told me of problem areas and what he advised.
Description of Work: Have used them twice for annual inspection of AC and Heating. Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Georgia R.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
I've used their service for years. They're very dependable, reasonable in rates and don't up sell. I've worked with the same technicians over the years and that tells me there is a lot of loyalty in the company. That makes it easy to build a strong trust with them.
Description of Work: They maintain all of my heating and a/c needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2005
5.0
heating & air conditioning/hvac
  + -1 more
I am very satisfied with the work that they have done. They are a very professional and polite company. My heating and cooling system works like a charm. They stand behind their work and will come right out if there are any problems with the heating or air conditioning units. They are quick to return your phone calls. They have a great price for the work that they do.
Description of Work: Sterling Mechanical installed a heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

12/2005
4.0
heating & air conditioning/hvac
  + -1 more
I used Sterling to do many repairs on the old unit. When it finally went bad, I also had them put in a new one. They always take care of my problems right way. When installing the new a/c unit they took very good care of my home and the surroundings. The new unit runs great and is energy efficient. I got a great deal of confidence in Sterling and their work.
Description of Work: Sterling Mechanical installed a new air conditioning unit in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

DONNA S.
06/2004
4.0
heating & air conditioning/hvac
  + -1 more
THE WORK IS ALWAYS DONE AS EXPECTED. THE TECH WAS FRIENDLY AND PROFESSIONAL.
Description of Work: YEARLY CHECK OF HEATING AND A/C.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50
    • 1(current)
    • 2

Contact information

11115 TOWER OAKS BLVD, Houston, TX 77065

www.SterlingMechanicalCares.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

STERLING MECHANICAL is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

STERLING MECHANICAL accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, STERLING MECHANICAL does not offer free project estimates.
No, STERLING MECHANICAL does not offer eco-friendly accreditations.
No, STERLING MECHANICAL does not offer a senior discount.
No, STERLING MECHANICAL does not offer emergency services.
No, STERLING MECHANICAL does not offer warranties.
STERLING MECHANICAL offers the following services: HEATING & AIR CONDITIONING, INDOOR AIR QUALITY, AIR DUCT CLEANING.

Contact information

11115 TOWER OAKS BLVD, Houston, TX 77065

www.SterlingMechanicalCares.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM