Sal & Al AC & Heating

They've been doing my mother's condominium for a long time.  He is very reliable, fair, not expensive but not cheap either; fair and someone that I can leave the key and he'll come into the condo; somebody I can really trust that he's not going to sneak into drawers and stuff like that.   He's been doing air conditioning since the late 70's, early 80's.  Very reliable.  The AC kept getting off and we found out it was the breaker, and so we had to get my son, who does some electricity.  He changed the box for the breaker.  He came over and told us it was the breaker but he didn't do that because he was not an electrician.  He's an AC guy and in Houston you have to have either one or the other.  He didn't want to get in trouble.   So my son went and changed the box and we have had no problem since then.  Now, the AC guy that I've used that is 70 years old, this guy was apprenticed, so my mother used the apprentice for a long time and I used the teacher, and the teacher is about to retire and I'm going to use the apprentice.  My mother uses him twice a year; she's about to use him for the Spring clean-up, and she uses him in the Fall to prevent any problems with the AC.  I'm sure his price is fair; it's not cheap and it's not high.  I told him to send me the invoice in the mail.  He keeps texting and I have a flip phone and I can't see the invoice and I owe him money, and how am I going to pay if he doesn't send me the invoice? That's the only problem.  We have had problems where the AC went out right in the middle of maybe the Summer, and I called Mario (Sal & Al) and I said oh, I know Mario you're not going to be able to come in today, but please, please, pretty please when can you come, and he'll be there the next afternoon.  And you know when he's very, very busy, that's a plus for me.  For price, I want to say "B" because I have not compared it.  They charged my mother $65 for check-up in the Spring time and in the Fall; and I know that's $15 more than the other guys, but I will pay $15 and not be told that the cable came off and it's going to cost me $100 to replace it.

They are up front and honest.  They do a good job. They answer their phones and come out when you need them.

THE REPAIRMEN WERE VERY PLEASANT AND FRIENDLY, BUT OBVIOUSLY DISHONEST.