Power Home Remodeling

unknown

Overall it went well.  I am happy with the windows, and installation was done in a day.  Company employees were friendly and professional.  I was a little overwhelmed with how many different "project managers" and "quality assurance" people they had contacting me, but better to have too much communication from the provider than not enough. Only really disappointing thing was the work crew left dirty fingerprints on some of the walls and the windows themselves, brown sticky caulking residue on some walls/windowsills, and didn't put down anything on the floors to catch broken glass and other pieces of detritus as they were working (which I was told they would do).  They did vacuum repeatedly as they worked, and did clean some windows before leaving, so it wasn't a terrible mess but I had been led to believe that they would be more careful than at times they actually were -- I think it was the younger people on the crew that were less careful, or were in a hurry at the end to finish up.  I am having this provider come back next month to replace the rest of the windows in my house, so am definitely pleased with them, but I will ask that they be more careful with regard to the above-mentioned points.  Best things about these windows are the high quality and lifetime guarantee; price was reasonable and the provider helped reduce costs whenever possible (e.g. initial assessment of double windows was changed to single windows, which saved me $4000).

unknown

Great follow up, numerous calls and a second visit to verify dimensions, etc. The installation was smooth, they were on time, they were efficient, and their attention to detail was great. And Arturo is a Rembrandt with the caulk gun! :-)
Everything cleaned up spotlessly. And we LOVE the windows. Great product with a  limited lifetime warranty.
We will be using them on the rest of the house as soon as possible.
 Highly recommended, a great experience.

They were very professional.  Cleaned up each day as much as possible.  Their workers were very hard working.  This company has all employees (no day workers) and workman's comp insurance.  Several things went wrong, but they were fixed as soon as possible at no additional charge to us.