Payless Insulation logoApproved Pro
Approved Pro

Payless Insulation

4.9(
185
)
Insulation Service, Energy Efficiency Auditing, Pressure Washing,

About us

Since 1979, Payless Insulation has successfully provided a one-of-a-kind Residential & Commercial insulation business that has a competitive edge due to our extensive experience and innovative solutions. Our highly trained technicians are on time, perform our work with minimal disruption and go to great lengths to protect all belongings and leave the site clean.

Business highlights

Eco Friendly
Se habla espanol
Minority owned and operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
46 years of experience

Services we offer

RESIDENTIAL - Attic Insulation, Removal, Walls (Filled inside or outside) & Floors - Noise Reduction / Sound Transmission, Acoustical Finishes & Repairs. Payless Insulation has thermal imaging during our estimate if needed. [Free Estimates] COMMERICAL - Insulation [Spray on K13, Fiberglass and Foam - Closed Cell & Open Cell] Wire up Vinyl insulation & Removal - Fireproofing (intumescants, cementitious & mineral fiber. [Free Estimates]

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

over 62 years old

Accepted Payment Methods

  • Check
  • Zelle
  • CreditCard
Our recent projects
  • 20
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    Assorted photos uploaded by Payless Insulation

Reviews
4.9185 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
2%
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Filter reviews by service

Showing 51-75 of 185 reviews
Marques M.
Jan 2015
5.0
Insulation Service
Yes, I recommend this pro
unknown
Laura M.
Dec 2014
5.0
Insulation Service
Yes, I recommend this pro
$2,000

.Payless sent 2 workers who spent all day removing old attic insulation and debris (more debris than insulation).  They were punctual, friendly and cleaned up everything before they left.  We needed some electrical work done before new insulation blown in, so Payless came back on 11/21/14 to build knee wall in attic and blow in new insulation.  The workers were punctual, friendly and cleaned up before they left.  We are very happy with the way attic turned out.  The house is warmer and the attic no longer looks like a dump.

Thanks so much Payless!


Taraya R.
Nov 2014
5.0
Insulation Service
Yes, I recommend this pro
$1,800
The estimate was reasonable and Susana was very kind & professional. She apologized for the original mishap and even gave us a gift card to show how sorry she was for missing the original appointment.  If I decide to have insulation installed, I will use this company.  The only reason we have decided to hold off is because we plan to sell in 4 months.
Response from Payless Insulation

"."

Margaret M.
Nov 2014
5.0
Insulation Service
Yes, I recommend this pro
The guy was extraordinarily upfront. His intent seemed to be to save me money. We wanted walls insulated and he was very clear about what he could do and what he could not do and he also told us how we could check whether our walls already had insulation without paying them to do it and then the room we wanted insulated he told us that they had to charge a minimum price to come out and we all agreed that it was way too high for this one room. So, he actually didn't try to pressure us at all and we ended up putting in the insulation our self.
Renelle T.
Oct 2014
5.0
Insulation Service
Yes, I recommend this pro
They did very well.  I liked the fact that the lady that came and quoted for me was extemely thorough and very knowledgable.  They did very good. We got what we paid for.  It's working out amazing, incredible.
Ramona V.
Jun 2014
5.0
Insulation Service
Yes, I recommend this pro
$2,478
Professional, courteous and punctual.  No problems and no excuses.  Nice to be able to plan a day and have services done as quoted.
Hugh B.
Jun 2014
5.0
Insulation Service
Yes, I recommend this pro
unknown
Don K.
May 2014
5.0
Insulation Service
Yes, I recommend this pro
They were very efficient, they got the job done quickly and there's no mess. They're good. I was pleased with their work, they came when they said they would and the people were very pleasant. They're neat and tidy and I had no complaints.
Randy B.
May 2014
5.0
Insulation Service
Yes, I recommend this pro
$1,930
It went very well.
  • Pricing was competitive. They can to my house to measure and inspect and give me a quote and information.
  • Workers were punctual, professional, friendly, and polite.
  • They worked hard and cleaned up after themselves. They were careful about my cat being in the house and having wood laminate floors.
  • They showed me their work before leaving to confirm it was all ok.

I felt I was given all the information up front I needed to make the decision to go with them.
I am happy I did, as they did a great job!


Response from Payless Insulation

"We just want to thank you for the review & the time you took to get this back to us. We do appreciate all the feedback. The team at Payless Insulation appreciates your business. Thank you again."

Joe M.
Apr 2014
5.0
Insulation Service
Yes, I recommend this pro
$3,780
I have nothing but the highest regard for the members of the Payless Insulation team.  They did an excellent job.  My wife was on hand when they performed their work and she said it was flawless.  They covered our new floors and left our home as clean as when they arrived.  The insulation in our attics looks amazing, very even across all portions of the attics.  Their install team also found an area that was completely missing insulation and was hidden from view by a large piece of wood.  They filled the area with insulation and I am certain this will have an impact on our utility bills.  In total we had 2990 sq. ft of Celbar cellulose insulation blown into our attic areas.  We also had batt insulation removed from some of our hot/cold walls and replace with the Ultratouch cotton denim insulation.  As was stated before the attics resemble freshly fallen snow (except the insulation is a grey color) it was even across the entire area and care was taken to install denny boards in certain areas so the insulation would stay in those areas.  The experience from the quote to the install was flawless, their professionalism and expertise is remarkable.  I would have no reservations in recommending them to friends and family, it as an A+ experience all around.
Response from Payless Insulation

"[member name removed], We just want to thank you for the review & the time you took to get this back to us. We do appreciate all the feedback & we are so pleased that your wife thought we did a flawless job. The team at Payless Insulation appreciates your business. Thank you again."

Jeff B.
Mar 2014
5.0
Insulation Service
Yes, I recommend this pro
$1,489
I would highly recommend Payless Insulation.The insulation was perfectly smooth and level throughout both attics. The price was right, and they vacuumed every inch of carpet after they picked up the plastic walkway they had put down. Once again, I would highly recommend these guys. They just did a super job.
Response from Payless Insulation

"(member name removed), Thank you for an excellent review. We are so glad that you liked the service & that you would highly recommend us. We know you will be pleased with the comfort & lower utility bills. Thank you so much for entrusting Payless Insulation with your home."

Victoria M.
Mar 2014
5.0
Insulation Service
Yes, I recommend this pro
$2,200
Quick response to my inquiry and a good conversation with them prior to getting the proposal. The proposal was received timely and was very reasonable. What a fantastic crew. In the attic the worker smelled gas. Thanks to him calling it out and with a quick peek he said it was our hvac. We were able to call the plumber right over and fix the issue. They blew another layer of insulation in the attic and inside walls in two bedrooms and a bathroom. They worked hard all day (8+ straight hours of blowing insulation) and they were fantastic in caring for our home. They covered our floor, ceiling fans, outlets, and TVs. The house was pretty clean when they finished considering they had to drill the walls and blow insulation. Would be awesome if they had painting/patching services too. Very happy with the services.
Response from Payless Insulation

"[member name removed], We wanted to thank you for taking the time to give us such a great review. We always strive to deliver the best possible services & products. Thank you for your very valuable feedback. We appreciate customers like you & we certainly appreciate your business! The Payless Insulation Team"

JAMIE K.
Mar 2014
4.0
Insulation Service
Yes, I recommend this pro
$2,500
The insulation itself was quick and done well (they cleaned up well and showed up on time) and we were told that with the new insulation, we would be able to feel it. However, they mentioned that because of the home, there wouldn't be a drastic effect but it would help some. The insulation was done around our master bedroom since it's surrounded by the attic. We don't really feel the difference... perhaps because it's very little. We even purchased online (not from Insulation Guru) a zippered shield for both attics (because Payless didn't offer the size). Unfortunately, in the winters we don't keep our heat so high because our room is the only "cool" room and our bedroom is right around the attic whereas the other rooms in the house are just super hot (we don't need our child and our guests sweating through the nights) and when the weather is warmer, we don't lower the AC because the rest of the house is cool but our bedroom feels like a mini sauna. We relied on their expertise and paid them a good amount of $$ so that at the end of the day, our winters and summers would feel like we are saving money.  
Suzanne B.
Mar 2014
4.0
Insulation Service
Yes, I recommend this pro
$1,200
The salesman was a nice guy, but was a bit of a turn-off because of his hard sell on getting us to remove all of our present insulation and rat turds.  We informed him that we had a service come out and remove all the rats.  The rats had burrowed holes through our present attic strips, rendering it ineffective.  We did not want to remove the present insulation sheets because I'm sure it will still have some insulation value.  In addition, we did not care about removing the rat turds because this is Texas, and at some point, a rat will return, so why bother cleaning it up?  No one ever goes in our attic.  That portion of the service would have been an additional $1,500 or so (I can remember the exact price).  Anyway, after the salesman left, he never called.  We waited about two weeks and not one call from him to follow up.  We finally called the company and they transferred our call to him.  They scheduled the service for the next day.  Two guys came.  It took approximately 3 hours.  They were very neat and they taped a plastic dropcloth to the corners of our walls where the hose was possibly going to rub on it's way to the attic.  We were a little concerned about that not being enough protection for the walls, but the kid assured me he would be careful.  Well .  . . the paint on the one corner that the tube had to pass was all chipped up.  In addition, a large two inch swath of paint on one of our walls was rubbed off.  To top it off, when the guys were done, the one lead guy kept talking to me, being friendly and hanging around.  He was obviously waiting for a tip, which I did not give him. I would still use them again because their prices were good, and their product seems very good.
Response from Payless Insulation

"Dear [member name removed], First let me thank you for your business & review. At Payless Insulation we strive to be the very best (for less). It is great to hear that although we received a "B" for Quality, that you will use us again because our prices & products are very good. When something happens with an installation, we like to know immediately because we do have a policy to get out there within 24-48 hours to check out a concern or any call back. We hope that everything runs smoothly & once in a while, a mishap can happen. We are so sorry that there was any chipping that occurred with your paint or that there is any missing paint on the wall when we laid down the "drop-cloth". We have professional painters & sheetrockers on staff. We are equally upset that anything could have happened. I will have the scheduler call you asap on Monday 03.24.14, in order to dispatch someone at your convenience. Again, thank you for your business, review & for having the confidence to use us again in the future. We will be in touch. The Payless Insulation Team"

Karen J.
Feb 2014
5.0
Insulation Service
Yes, I recommend this pro
$3,600
Payless came the day after I called, explained everything to us from exactly what they would be doing and why, the type of insulation, the grade recommended in our area, provided brochures telling about the products, and  gave us the estimate. They were extremely professional, we scheduled the installation of the insulation, they came exactly on time, paid extreme attention to my walls and floors to not damage anything, covered everything in sight to prevent anything getting dirty or messed up, performed the installation exactly as they said they would, did an awesome job, went over the entire job with us after completed, did a wonderful clean up and were gone. We are building a workshop and I will definitely use them for the insulation part of it!!
Response from Payless Insulation

"[member name removed] - A response was previously sent to acknowledge your review & for some reason it is not listed. Thank you, thank you for all the fantastic feedback. We are so pleased that you used our company. We're equally thrilled in having performed the duties of insulating your new home attic. We hope you are enjoying your home now that it is properly insulated! Thank you so much for your business, we do appreciate it!"

Rachel S.
Jan 2014
5.0
Insulation Service
Yes, I recommend this pro
.
Response from Payless Insulation

"Thank you so much for all the A's! We really appreciate your business!"

Alejandra A.
Jan 2014
5.0
Insulation Service
Yes, I recommend this pro
$1,600
I originally had them scheduled to come out sometime this summer, however when they came to do the work there was a problem. The technician told me that I had a bad leak (water) in my attic and that it needed to be fixed before they could put in the insulation. Although I was disappointed that the work was not done, I very much appreciated them telling me of the leak. I imagine a less reputable company would have gone ahead and done the work never telling me of the problem. I was able to get the leak repaired and when Payless followed up with me we were able to schedule a new installation date. The guys that came out we're professional and the work was done in no time. I would highly recommend Payless Insulation to anyone needing this type work.
Response from Payless Insulation

"Thank you so much for taking the time to send this message. We do appreciate your business and glad you were able to get the water pipes repaired. Since we are experiencing unusually cold weather in Houston, you were able to get your insulation just in time! You already saved your furnace from running overtime and you will also benefit when we get our hot weather back. :) Thank you again!"

NJ M.
Jan 2014
5.0
Insulation Service
Yes, I recommend this pro
$1,855
I selected Payless Insulation from Angie's List.  They were highly recommended.  They did not disappoint me.  The two servicemen were on time, explained a couple of options to me RE my recessed lighting, did their work professionally, cleaned and vacuumed, and when they left, my home was as before, except for all that wonderful insulation in the attic.  I first was impressed by the salesman I connected with before I signed on with Payless.  He was very knowledgeable and he answered my questions well, so much better than another Insulation company rep whom I contacted first.  Overall, I am very happy with Payless and with their work.  They did a fine job for me.
Response from Payless Insulation

"Thank you very much for your feedback. We are pleased that you were happy with our work. We treat everyone's home as if it were our own & that works out well. We try our very best: from the salesman, to the installers, the products and the results. Most of all, we appreciate our customers taking the time to tell us we did a great job. Thank you so much for your business."

Henry R.
Dec 2013
5.0
Insulation Service
Yes, I recommend this pro
$1,700
Exceptional service from the initial contact to the completion of the work and even the billing and payment process. All communication was conducted via phone, email and text messaging since I reside on the west coast and the home is in Houston. Extremely professional yet down to earth friendly people including the project manager, the installers and the office staff. From the very first contact ( I reached out via Angie's List email and was contacted within 24 hours) and throughout each communication, I felt like I was dealing with honest and caring people. I give this company and all of the employees my highest compliments and recommendations.
Response from Payless Insulation

"Thank you, thank you for all your wonderful feedback. It is our intention to provide the best service and products at a reasonable price. We are so pleased you took the time to let us know how we did. When we receive these compliments, we know we have done our job. We greatly appreciate your business. Happy New Year!"

Dea V.
Dec 2013
5.0
Insulation Service
Yes, I recommend this pro
$1,964

     Susana, the estimator, called us the same day we contacted the firm, and arranged a time to come out to give us an estimate on adding insulation to our home.  We had just had two batches of workmen in the attic -- one group to install home theater speakers, and one group to install security cameras -- so the builder-grade R-12 insulation in the attic was trampled over most of the area.  Most of the pipes were exposed, and the hot water pipes were creating water hammers in the cold attic.  Susana said she felt sure the insulation installers could put a cotton insulation batt under the pipes before they blew in the insulation, and that would reduce the hammering significantly.  She recommended that, since we planned to stay in this house for several years, we should insulate to R-38, for best results, and we agreed.  We had had R-38 in our previous home and it made a huge difference in how the house maintained temperature.  Susana gave us an estimate that we felt was reasonable, and we made arrangements later that day with the scheduler who gave us a choice of the next day (December 19th) or Christmas Eve day (December 24th).  Because there were a few repair jobs in the attic that we had been putting off, and that needed to be done before they were covered up with insulation, we elected to go with December 24th.

     The workers were scheduled to show up between 7:30am and 8:30am on Christmas Eve day.  Because of the date, we expected them at the later end of that window, but they rang the doorbell at 7:31am.  By 7:45am, after talking to us about the job a bit, they were laying plastic down in the hall, making sure that our pets were confined and not in danger of escape or injury, and loading Celbar into the blower hoppers on their truck.  They wore correct protective gear, including suits and headgear, as well as face masks and breathing apparatus, which gave us a real feel for how well they were trained by the company.  It has been our experience that companies who do not care how their workers are protected from potentially hazardous materials also do not care how their customers are protected -- or treated.  If the respect shown by the two workers, Jaime and Campos, as well as how they conducted themselves, is any indication, this company cares a great deal for its workers AND its customers.

     By 10:30am, Jaime and Campos were cleaning up.  They actually left my carpet cleaner than they found it!  And did an excellent job in the attic.  They also repaired damage to our attic door that the previous (unrelated) workers had done.  In my opinion, the Payless workers went above and beyond to do the best possible job.  It's the kind of expertise, workmanship, courtesy, dignity, and respect that you get when you deal with a business of this integrity.  I definitely recommend Payless for any insulation job.


Response from Payless Insulation

"Thank you for all your positive comments. We always appreciate knowing we did a great job and that you were impressed from the beginning stages. From the representative to the installers-we're happy your choice was to use our company & our excellent products again. We so appreciate your business, as well as taking the time to let us know how we did."

Linda M.
Dec 2013
5.0
Insulation Service
Yes, I recommend this pro
$3,500
We were very pleased with the lady who came out to give us an estimate. She was very professional and advised us against certain things we thought we needed and had excellent suggestions for what we actually did need. For example, she told us we did not need insulation in a wall that already had insulation (which we did not know) and suggested insulating the garage, which is attached to the house. That impressed my husband, and we decided to spend the money for insulation. He is very critical of service providers, but was immensely pleased with their service and the results that we've had from their work. Our home is much cooler in the summer and cozy warm in the winter because of the insulation that they installed. My husband is taking credit for his excellent choice in providers, but it was the reviews on Angie's list that pointed me in the right direction.
Response from Payless Insulation

"Thank you so much for all your feedback! We do appreciate it & are pleased you have benefitted from our indulation recommendations. We do appreciate your business and the time you took to write us back!"

Sandra H.
Nov 2013
5.0
Insulation Service
Yes, I recommend this pro
My daughter got this company's number from my Angie's List book.  Said she would highly recommend them to anyone with glowing marks on all aspects.  I don't know the cost or actual date of service so had to guess on date.  She did say the price was fair and they did an excellent job and made the least mess possible.
Response from Payless Insulation

"Thank you for your feedback. As always, we do appreciate it. It is our goal to continue providing all of our customers with excellent products and services. Thank you for having the Angie's List booklet handy!"

KENDRA G.
Nov 2013
5.0
Insulation Service
Yes, I recommend this pro
$4,100
Casey Wilson gave us a written proposal for the work we wanted to have done to our house. The estimate was detailed and when the work was done - there were no extra charges. We didn't pay anything until the work was completed to our satisfaction.
The crew from Payless arrived when they said they would and started working right away.  The crew was pleasant and respectful of our property and let us know how they were progressing on the job. They spent  2 entire days completing the work and cleaned up each day after themselves.  Because of the age of our house, we had no insulation in the exterior walls and needed more in the attic. We also had them install an attic tent above the access stairs in our hallway.  Payless Insulation did an excellent job on everything. We have noticed a difference in sound and also heat. We have never found a good way to weather strip and insulate around the opening for the stairs, but the attic tent has done an amazing job. When the stairs are pulled down - you cannot feel any heat coming from the attic. We would recommend this to everyone - even people with new construction.
We highly recommend Payless Insulation for the products we had them install and for the professional manner of their crew.
Response from Payless Insulation

"Thank you for entrusting us and allowing us to help you with the energy efficiency of your home. We really appreciate the high grades and glad we were able to be of service. We can't thank you enough for your business and taking the time to give our company all this feedback. It helps us know how we are doing. Please do not hesitate to contact us if you have any additional questions."

Thelma B.
Oct 2013
5.0
Insulation Service
Yes, I recommend this pro
$1,200
It went well and we will use again for 2nd phase.

Response from Payless Insulation

"[removed member name] Thank you for entrusting us in doing Phase I. We appreciate the feedback and we are really thrilled it went so well. We look forward to doing the work on Phase II. Please don't hesitate to contact us for any assistance. Thank you for your business."

David N.
Oct 2013
5.0
Energy Efficiency Auditing
Yes, I recommend this pro
The free home energy audit went very well. Larry came ten minutes ahead of schedule, sat down with me to explain the services that he specialized in, listened to my concerns regarding my energy consumption, performed a thorough walk-thru of the home and did not try to sell me anything. He recommended additional attic installation after one year. In less than 30-45 minutes he completed the audit. Since he was honest, I asked him to give me a call in a year so that I could purchase additional installation through his company. The one thing that I really appreciated was the information he provided regarding home maintenance, such as filter replacement schedules for homes with pets, AC tuneups, thermometer settings, etc.
Response from Payless Insulation

"[member name removed], thank you for your feedback. We do appreciate it & look forward to working with you in the future! Glad we could be of service."

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FAQ

Payless Insulation is currently rated 4.9 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Payless Insulation accepts the following forms of payment: Check, Zelle, CreditCard
Yes, Payless Insulation offers free project estimates.
Yes, Payless Insulation offers eco-friendly accreditations.
No, Payless Insulation does not offer a senior discount.
Yes, Payless Insulation offers emergency services.
Yes, Payless Insulation offers warranties.
Payless Insulation offers the following services: RESIDENTIAL - Attic Insulation, Removal, Walls (Filled inside or outside) & Floors - Noise Reduction / Sound Transmission, Acoustical Finishes & Repairs. Payless Insulation has thermal imaging during our estimate if needed. [Free Estimates] COMMERICAL - Insulation [Spray on K13, Fiberglass and Foam - Closed Cell & Open Cell] Wire up Vinyl insulation & Removal - Fireproofing (intumescants, cementitious & mineral fiber. [Free Estimates]

Contact Information

1830 W 15th St, Houston, TX 77008

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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