Marblelous Stone Works

They came and sealed my indoor saltillo tile and did a fine job except they made a big stain on my hardwood floors in the process.  They were also late every time they came over,,,by at least an hour.  They stripped the outdoor tile and said they needed to leave it for four days before they could seal it.  It was really hard to pin them down to a time to come back and of course were late again.  After they sealed it it looked really bad after a few days,  the sealant had started to peal.  They came back and started the process over.  Again, late every time.  The tile now looks way worse than it ever did before they started the process.  The last time they came they checked for water underneath the tile (not sure why they didn't do this on the INITIAL visit).  They said since there was water under the tile it was my fault the sealant wouldn't work and they refused to refund any of my money.
Bottom line: THey didn't check first to see if there was water under the tile just slapped a cheap sealant over the top then refused to give me any money back.  They were called to "restore" my tile not just slap a quick fix sealant over the top.
I am now out 1,000 bucks.  It was a really long and arduous experience.

Marblelous came in and fixed the counters, and did so quickly and for a reasonable price.  Given how badly the counters were damaged, my wife and I had braced ourselves for bad news in terms of cost, but the quote was much less than expected.  Our technician rescheduled our appointment once, but the second time was a charm, and after about two hours of work, our counters were as good as new.  Would definitely use again!

I thought they did pretty good. I recommend that you make sure you specify exactly what you what done before they are going to do it. I got the impression they were going to take out the old grout and re-grout it. Instead, they put grout in places where they thought it needed to be. The floor looks nice, but the grout could look better. When they were cleaning up, they threw some of the solution behind the hedge on the brick. It is white and I am unable to get it off. They were nice enough people and came in and completed the work. They were on time and did a decent job. The only thing is that I should have been more specific with what I wanted.

Called company and made appointment. Man showed up on time and proceeded to clean and polish 5 table tops of various sizes and shapes. Did an excellent job and tops were beautiful after he finished.

The project took three days in which  Julian and his team with Marblelous arrived on time ready to work.  TThe team was extermley knowledgable, friendly and very efficient in how they worked.  They moved furniture , protected my walls and carpet  taking very good care of my personal property.  The team worked from 9 a.m .until 5 p.m the first two days working on the floors room by room so they would not disturb the entire household. On the third day the team completed the job working till almost 8 p.m  They did not leave until they were assured the house was put back in order putting back all of the furniture.  The floors look brand new giving the house a new look.  I feel like I'm in a new house when I walk through my door now.  I must admit I was picky but Julian contintued to work with me until I was satisified. A few days later my dog got really sick and had an accident on the floor which stain the travertine tile.  I called Julian and he immediately came by and fixed the problem without charging me.  Julian take pride in his work and wants to ensure that his customers are happy.  I'm so thankful that for his quick response and attention to detail.  I would definitely recommend Marblelous and will continue to use them again for my next cleaning.  I am a VERY SATISFIED customer!

He quoted me $1200, which was a good price and he gave me a deal because I did reach him through Angie's List. It's a very small job, but he took extra time with it. I would use him, but the price wasn't what I expected, so I would wait a while before I am able to actually use him.

Sealed and refinished indoor and outdoor tile.  Did a decent job.

Moved into this home about 8 months ago.  Most of the downstairs - Kitchen, Dining, Living, Laundry, large Pantry are Travertine.  There was no shine  at all on the Travertine - the floors were looking dull and dreary and they also looked darker than I would think travertine was supposed to look.  Have brick flooring in another room (small wine room) that also looked a little drab and dreary to me.  Wanted to get some opinions and bids for possible remedies

I  thought I got this contractor off Angies list - consulted with Angies to get a few contractors bids and opinions - but when I entered their name to submit this report, it didn't come up.  I had done a little internet research about travertine so maybe I stumbled upon this provider from another source.  Believe me , this company should be listed on Angies, glad I found Julian and his company. He did a fantastic job.

Got two bids, one from Marblelous and one from another well reputed Angies List Super Service Award Company that does stone cleaning and restoration.  Both bids came out about the same price wise on the interior travertine/brick floor work.  I was also bidding out about 1215 SF of slate restoration for our outside pool/patio and front porch area and I needed the company I selected to also be able to take care of some soot stains on our limestone fireplace surround that was not properly sealed  (small job so wanted to include it as part of the larger project).  The outside slate work is why I ended up going with Julian at Marbleous, he seemed much more knowledgable about the slate -- how to properly clean (not pressure washing because it causes the slate layers to flake off too much) , enhance and seal the slate properly and also seemed more knowledgable as to what we should do with the brick floor to add a little shine and enhance.  His price on the outside slate work was also about 1000.00 less than what the other company quoted.  Big difference ..  He also said if I did it all he would throw in the clean and seal of the FP for free.  Because I booked the same day I got the estimate, he also gave me a 10% discount -  good savings on a job of this magnitude.   His bid was more detailed -  outlining Sf of each room and area and cost per SF which I also like -- I hate it when they just give a dollar figure and no detail as to how they arrived at that price. 

Julian is the owner of Marblelous and he also does the work himself. No subcontractors involved.  He is english speaking,  courteous and was very knowledgeable, happily answering all my questions.  It took 2.5 days to complete all the interior stone/brick work.  He didn't arrive early -- he arrived with his assistant typically around 10 AM and stopped before 5PM.  They moved the furniture and were careful with it, they taped off and put plastic around all  cabinetry, appliances, baseboards/walls, doors and areas where travertine met up with carpet or other tile.  Be aware it's a  bit disruptive  for the homeowner because these areas remain taped off and furniture displaced until the job is completed - so we couldn't really use the kitchen or downstairs living and dining areas for 2.5 days/ nights.

 First they clean all with stone cleaner, wet grind so no dust particles getting on everything, allow travertine to dry completely, patch any holes or depressions in travertine,  then polish to the desired shine level (he did an area and let me determine how much shine I wanted on the floors then did the rest the same way). Sealing was the final step and he used a sealer he said would last minimum of 5 years, water repellant and also creates a slip resistant surface.  We will see how long it lasts.  He gave me a cleaner, mop, bucket for free with instructions on how to maintain the stone to have it looking nice for years to come.  The results are beautiful.  Turns out the previous owners had put in two types of travertine - darker and lighter tiles- so Julian said the previous owner must have had the lighter tiles stained to try and match the darker - Julian said shouldn't stain Travertine - will wear off, travertine is not meant to be stained.   No wonder certain areas looked so dull and brown -- it was a stain.  The stain came off of course during the cleaning, grinding process so the light and dark tiles are more noticeable , less uniformity, but it still looks 200 percent better.  They cleaned up, put all the furniture back in place, when the work was completed.  Excellent job Julian. His website has before and after pics of floors he restored if you are interested.  He did take some pics of mine so maybe he will post them. Seems he cleans, restores, and seals all types of stone, tile and grout.

The only complaint, and it is a small one for me, is that he was not that punctual.  All the days he was here, he said he would be here at 9:30 and didn't arrive until 10 or shortly thereafter, I was here anyway so it was no big deal to me but he really should have called and said he would be a little later.  

I've already scheduled him to come out in a few weeks to do the exterior slate.  I'll write a report on that when he has completed the work.