Luke's Plumbing and Air

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unknown

They were excellent.

Excellent job.

He was on time and did a good job.

USELESS.

HAVING LARRY BONDS DO MY WORK WAS A NICE EXPERIENCE. HE HAS A GREAT PERSONALITY, REALLY FRIENDLY GUY. HE PERFORMED THE WORK IN A TIMELY MANNER AND KEPT ME INFORMED AS TO WHAT WAS GOING ON WITH IT. BEST OF ALL, HE ACTUALLY CLEANED UP BEHIND HIMSELF! NEXT TIME I NEED A PLUMBER I'LL WILL CALL HIM RIGHT AWAY.

GREAT COMPANY TO WORK WITH. WOULD USE THEM AGAIN IN A FLASH.

WE HAD A VERY POSITIVE EXPERIENCE WITH BUDGET HOME SERVICES. AS PART OF THEIR FREE ESTIMATE, THE TWO TECHNICIANS ACTUALLY DUG UP THE WATER LINE WHICH THE CITY CLAIMED WAS OURS AND WAS BROKEN. THE TECHNICIANS IDENTIFIED THE BREAK IN THE CITY LINE ON OUR NEIGHBOR'S SIDE OF THE FENCE. THE NEIGHBOR CALLED THE CITY AND THE PROBLEM WAS SOLVED AT NO COST TO US. BUDGET GAVE SUPERIOR SERVICE BY TAKING THE TIME AND EFFORT TO ACTUALLY IDENTIFY THE PROBLEM DURING THE FREE ESTIMATE PERIOD. THE OTHER COMPANY JUST GLANCED AT THE DIRT AND GAVE US A $90 ESTIMATE WHICH WOULD HAVE REVEALED THE SAME INFORMATION BUGET PROVIDED FOR FREE. IT WAS HOT AND HUMID THE DAY THE BUDGET REPRESENTATIVES CAME OUT BUT THEY WORKED DILIGENTLY UNTIL THE CORRECT DIAGNOSIS WAS MADE. I WOULD HIGHLY RECOMMEND THEM AS THEY TOOK THE TIME AND EFFORT TO CORRECTLY DIAGNOSE THE PROBLEM AND DID NOT TRY TO CHARGE US EXTRA FOR ANY UNNEEDED SERVICES. SUCH ATTENTION TO DETAIL AND INTEGRITY IS RARE AMONG TODAY'S VENDORS.

SHOWED UP FOR ESTIMATE, WHICH WAS A VERY GOOD VALUE, AND WERE PREPARED TO DO THE JOB RIGHT THEN. THEY HAD ALL THE MATERIALS ON THE TRUCK AND LEFT A FEW HOURS LATER WITH ALL THE WORK COMPLETE. PERSONABLE, BUT NOT OBTRUSIVE. A GOOD EXPERIENCE. I AM CALLING THEM BACK TO DO SOME ADDITIONAL WORK FOR ME, INCLUDING INSTALLATION OF A FURNACE.

THEY GAVE ME A 9-12 WINDOW OF SERVICE AND SAID SOMEONE WOULD CALL ME WITH A MORE APPROXIMATE TIME THAT AM. AT 11:30 NO ONE HAD CALLED SO I CALLED THEM AND THEY SAID THEY WERE ON THE WAY, THEY GOT THERE AT 12:15. SO THAT'S ANNOYING IF YOU TOOK THE MORNING OFF THINKING YOU WOULD COVER THE ''WINDOW OF SERVICE.'' BUT, THEY WERE FRIENDLY, AND PROFESSIONAL, AND QUICK. ONE GUY RECOMMENDED WE REPLACE THE GARBAGE DISPOSAL ITSELF, AND SAID THEY HAD THE PART ON THE TRUCK. I HESITATED ONLY BECAUSE I THOUGHT IT WAS THE PIPES, NOT THE DISPOSAL, AND BY THIS TIME IT WAS 12:45 AND I NEEDED TO GO TO WORK.

I CALLED TO GET A QUOTE OVER THE PHONE, AND THE EXTREMELY KNOWLEDGEABLE WOMAN QUOTED ME $598 WITHOUT EVEN COMING TO OUR CONDO. THEY COULD HAVE REPLACED THE HEATER THE SAME DAY, BUT WE HAD THEM COME THE FOLLOWING DAY. THE TWO GENTLEMAN THAT PERFORMED THE WORK WERE EFFICIENT, QUICK, AND DID AN OUTSTANDING JOB. THEY DID NOT CHARGE US A FEE TO REMOVE THE OLD TANK. THEY WERE DONE, AND HAD CLEANED UP WITHIN TWO HOURS OF ARRIVING. WE WERE EXTREMELY SATISFIED WITH THE WORK COMPLETED, CONSIDERING WE HAD RECEIVED QUOTES FOR OVER $1400 TO DO THE SAME JOB.

THEY WERE ABLE TO COME THE SAME DAY I CALLED. TECHNICIANS WERE VERY POLITE, ON TIME, REASONABLY PRICED, AND EXPLAINED WHY WE HAD THE PROBLEM, AND HOW HE WOULD CORRECT IT.

I WAS VERY PLEASED WITH THE SERVICE EXPERIENCE. I CALLED THE COMPANY YESTERDAY AND WAS ABLE TO SCHEDULE AN APPOINTMENT THAT ACCOMMODATED MY SCHEDULE. THE PLUMBER ARRIVED ON TIME, WAS POLITE, AND EXPLAINED THE WORK THAT NEEDED TO BE DONE. HE ALSO PROVIDED FEEDBACK ON HOW OUR WATER HEATER IS HOLDING UP (HE DID NOT RECOMMEND REPLACING). HE COMPLETED THE JOB IN ABOUT 1 HOUR.

THE PLUMBER, I'VE USED IN THE PAST, TOLD ME THAT THEY COULDN'T SEND ANYONE OUT FOR SEVERAL DAYS, SO I CALLED BUDGET SERVICES BASED ON THE REVIEWS IN ANGIE'S LIST. THEY SENT SOMEONE OUT WITHIN A FEW HOURS AND FIXED THE LEAK.

LARRY AND BART THE TECHNICIANS, REALLY DID WELL THEY WERE PUNCTUAL, PROFESSIONAL AND COURTEOUS. WE HAVE LIVED HERE FOR 30 YEARS AND I HAVE NEVER BEEN ABLE TO FIND ANYONE WHO COULD FIND THE UTILITY ROOM FAUCETS TO REPLACE THEM. THEY FOUND THEM FOR ME. HE HAD TO REMOVE THE UTILITY ROOM SINK FROM THE WALL AND DID THIS WITH NO PROBLEM. I WAS REALLY IMPRESSED BY HIS KNOWLEDGE OF OLDER PLUMBING FIXTURES, HE IS SUPERB. I WILL DEFINITELY HAVE THEM BACK.

VERY PROMPT, WORKED FAST, HONORED WARRANTY AS THEY HAD TO COME OUT THE NEXT DAY TO REPAIR ONE OF THE TOILETS THEY HAD WORKED ON. I THINK THEY ARE ON THE HIGH SIDE, PRICEWISE BECAUSE THEY QUOTE ON A FLAT RATE BASIS NOT ON A HOURLY BASIS.

THEY RESPONDED VERY QUICKLY. THEY CAME ABOUT A HALF HOUR AFTER I CALLED THEM. THEY GAVE ME A MUCH BETTER PRICE THAN I EXPECTED. I HAD THEM DO THE WORK WHICH WAS ABOUT A 4 HOUR JOB. THEY WERE VERY PROFESSIONAL. 2 PEOPLE CAME TO DO THE WORK. THEY DID THE WORK WELL. THEY CLEANED UP THEIR MESS. I DID NOT GET THE IMPRESSION THAT THERE WAS ANY PRICE GOUGING. THEY GAVE ME AN ESTIMATE OVER THE PHONE AND LATER GAVE ME THE ESTIMATE IN WRITING AT MY REQUEST. WHEN THERE WAS APPROXIMATELY $50 MORE WORK REQUIRED TO GET THE JOB DONE, HE SAID HE WOULD HAPPY TO PUT IT IN WRITING. INSTEAD, WE DID IT ON A HANDSHAKE. OVERALL, I FELT THAT HE WAS AN HONEST GUY.

BUDGET SENT A PLUMBER AND A HELPER IN A HURRY, WHEN I NEEDED HELP IN A HURRY. THEY LOCATED THE SOURCE OF LEAK AFTER A LENGTHY INSPECTION, AND I WILL BE ABLE TO CORRECT THE PROBLEM MYSELF. THEY WERE VERY PLEASANT HELPFUL GUYS.

THEY DID A GOOD JOB WITH THE PLUMBING. THEY DID THE WORK QUICKLY AND I WAS PLEASED.