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Lone Star Contracting

Kitchen and Bath Remodeling, Interior Painting, General Remodeling,

About us

Lone Star Contracting is your one stop shop for all your home improvement needs. Lone Star specializes in all stages of residential remodeling and new construction. At Lone Star Contracting our customers come first. We offer free estimates and consultations, and very affordable pricing. Call us today!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling. New Construction. Concrete Pouring & Repair. Cabinetry. Drywall Installation & Repair. Windows. Siding. Doors. Roofing. Painting Interior & Exterior. Kitchen & Bathroom Remodeling. Room Additions. Patio Covers. Awnings. Decks.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100.00

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.540 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 40 reviews

Srikala V.
12/2015
3.0
remodeling, home remodeling
  + 0 more
We did a $ 8k kitchen remodeling work with Lone star contractors. They seemed pretty knowledgable in construction work. I like their cost conscious work. The part I did NOT like was late completion of work. The initial timeline was 4 weeks but it was completed in 10 weeks. The reason it was completed by the 10th week is, I only paid them 2/3 cost and not all. If I had paid 100% like they wanted me to, I m pretty sure they wouldn't have finished the work even in 10 weeks. If you decide to use them, be sure to not pay two 50% payments like they request. Make a four or three installment payment schedule so they have impetus to come back and finish your work.
Description of Work: Kitchen remodeling

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$8,000

LINZAY K.
12/2015
5.0
home remodeling
  + -1 more
I chose this contractor for review by mistake.
Description of Work: I initially looked and was searching for LONESTAR CONTRACTING SERVICES and picked this company by mistake. As I could not erase my review, I have gone back and given this contractor all As.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Lone Star Contracting
This is not the right company. We have never worked for this person.

Diane K.
08/2015
5.0
ceramic tile, countertops, electrician, remodeling, home remodeling, marble & granite, plumbing
  + 5 more
Lone Star remodeled our bathrooms in 2013 and did such a good job that we hired them to remodel our kitchen this year. Steve and Eric were extremely helpful in providing design ideas and adapting to our changes. Communication was always prompt. Steve, Eric and the entire crew were courteous, professional and respectful of our home and property and minimized the inconvenience to us as much as possible, including cleaning up at the end of each day. As always, the workmanship was excellent. I would not hesitate to use Lone Star in the future or to recommend them to others.
Description of Work: Installed granite countertops, backsplash, sink, faucet, cooktop, light fixtures, and miscellaneous items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SEBASTIAN M.
04/2015
5.0
drywall, home remodeling, patios
  + 1 more
Steve came to the house to look at some work that needed to be done to our patio cover and ceiling. After looking at the scope of the work he decided to pass because it wasn't his are of expertise. Even though no work was performed I greatly appreciate the honest answer and spending time reviewing the job that needed to be done, even if it was going to be completed by someone else I will keep Lone Star in mind for future projects
Description of Work: Visit the house to provide an estimate on a patio cover & ceiling repairs

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Susan S.
11/2014
5.0
custom cabinets, ceramic tile, countertops, remodeling, home remodeling, marble & granite, plumbing, woodworking
  + 6 more
Overall it went very well. The workers were very respectful and professional. Juan took extra time to lay out the tile pattern to ensure the pattern would be centered around the plumbing. He also offered other suggestions that were better than our plans. We went with his recommendations and are very pleased with the results. Communications were prompt and they always let me know of any schedule changes or if someone was going to be delayed which was appreciated. A couple of minor miscommunications on both our parts were quickly addressed and resolved fairly. We will certainly contact them again for our next renovation.
Description of Work: Updated the master bath by replacing all tile work in shower, installed granite around garden tub, installed granite vanity tops, installed all new plumbing fixtures throughout, and built a new drawer unit matching the existing vanities.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jennifer W.
04/2014
5.0
custom cabinets, ceramic tile, decks, doors, fencing, remodeling, gutter repair, home remodeling, hardscaping, marble & granite, outdoor kitchens, patios, siding, contractors, woodworking
  + 13 more
The Lone Star team took great care of my home and treated it like their own. They were extremely professional and also gave great advice on the updates I was making, helping to pick out tile and did a ton of custom designing and created both of my bathroom vanities. Eric and his team also took time to explain to me what they were doing and helped translate for me, since I have no idea what a flange is and had to be shown a "pony wall". The work they did was absolutely beautiful and they were also perfectionists, in fact fixing things where I didn't even see flaw. Eric and his team take great pride in their work and it shows up in the results. I am looking forward to having Lone Star come back later this year and replace my gutters and siding, and I would highly recommend them to anyone looking for a contractor for any room in their home.
Description of Work: Eric and his team pretty much gutted my house and updated the entire house. They knocked out 3 walls to create a great room completely remodeled the kitchen and installed granite and redid cabinets, installed tile, remodeled both bathrooms, and installed base boards, crown molding and all new interior and exterior doors. They also built a pergola and deck and tiled the back patio and put up a fence. There really isn't much that Eric and his team can't do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Darryl M.
04/2014
5.0
ceramic tile, electrician, remodeling, interior painters, home remodeling, plumbing
  + 4 more
Eric and Lone Star Contracting, have now remodeled 80% of my home. First time they worked for me they updated my master bedroom from top to bottom and created a fantastic wetroom as my master bathroom. Second time I had them round they updated my second and third bedrooms. This last time they laid tile, painted through the main area of my house and also updated the whole main bathroom. I?m so help with the service and pricing I?ve asked for a quote to do the kitchen too. The service is second to none, all his employees are extremely curious and helpful. Eric?s advice and recommendations are great.
Description of Work: Tiling, painting, plumbing, electrical, wall work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

oliver K.
04/2014
1.0
home remodeling
  + -1 more
We actually let two contracts (a bathroom and patio contract) and 1 change order had essentially the same problems with all contracts: First - let me say they GENERALLY have pretty good people to actually execute the work directed to do. The issues, and we believe they are all significant, are with understanding the project, amount of experience in estimating, listening to the customer, quoting low and everything is a change order and not contemplated in the contract and in directing their people in the actual execution of the work. THERE IS A MAJOR PROBLEM WITH THE DECK - WISH WE HAD THE OLD DECK BACK, A SIGNIFICANT, THOUGH SAFE INCONVENIENT ISSUE WITH THE ELECTRICAL AND THEY ATTEMPTED TO UP CHARGE ANYTHING AND EVERYTHING WHICH WAS REFUSED. THEY DO NOT STAND BEHIND THEIR WORK IN OUR OPINION The original quote was not low, but towards the bottom, we thought their book of results and recommendations were superior to the lowest quotes and went with them. However, and perhaps we should have gone away when on the bathroom contract when we asked for a time is of the essence and penalty if the work takes too long clause the amount of time to complete significantly increased and doubled or almost doubled. They argued well we have to be very very conservative when quoting time to complete and don't take time is of the essence completion clauses. So we dickered a little and went to something very very small gave them the full time they needed, which was now a little shorter but not much than the competitors. They completed to the revised time quote - barely on time. So when they started.... we had a snafu on the patio project which was to resurface the existing patio redirecting the flow of water, dirt and leaves away from the cooking deck where we also had numerous plants and overhead automated sprinklers. Yep it was winter and water needs down but of course the night of the pour was the night of watering - created some issues with the finish, but they reworked filling in material but the amount of dripping was not major to the slope and flow of the water more to the finish. THE REWORK DID NOT SUBSTANTIALLY CHANGE THE CHARCTER OR FLOW OF WATER ON THE DECK IT WAS MININMAL TO REPAIR AND WOULD HAVE DIRECTED WATER AWAY FROM THE CENTER OF THE DECK WHERE WATER AND DEBRIS ARE PONDING. Essentially the repair would have made our problem better rather than worse. Additionally, the level of the cement is very high to the surrounding doors and the late summer cloudbursts I am convinced will flood the house. So anyway the middle of the deck is now very very low and all of the dirt and leaves go there and settle and do not essentially flow away from the house. They were advised when the cement was being poured that we thought it was too high and incorrectly sloped - they said lets see how it actually works we'll take care of you if there is a problem. Eric was using a Spanish only person to pour and finish the concrete, well after hearing them communicate I speak better Spanish than Eric but only speak bad boss Spanish and wonder if this straight forward but tricky pour would have gone better with better communications between Eric and the finisher. That said with the assurances of we'll take care of you I let them start the bathroom. So we go to the bathroom project. Lonestar tried to say: didn't know the steam generator required 220 - I gave him a link to the instructions and all steam generators are 220 they tried to change order upcharge for this they left a problematic but "safe" usable unless you want an additional room heater circuit in the bathroom didn't expect the walls to be out of plumb tried to upcharge change order for this its a remodel - all old houses are out of plumb - watch any home improvement show - It was no more than normal (have done many remodels) didn't expect the bathroom tub complex to require solder connections in the remodel. After checking 1/2 or more of the most popular brands require soldering. - He wanted an up charge for this he should have known or .... didn't listen to the paint color scheme properly - I bought some paint that didn't need now at cost - he wanted to upcharge me for it some more wanted to charge for enclosing the steam generator when the first choice was the attic, the second was a corner where it would probably not need to be enclosed and third where it was installed. We discussed all of it and he or his father (estimator) said we'll take care of it for you but tried to charge an upcharge for an enclosure when I provided the finish materials. they didn't give us their receipt for certain materials until it became a major problem , we had agreed to pay their cost plus 30%.... on those materials. How can we check the amount without seeing their bill? several other things like this There is a contracting strategy..... take the business off of the street and then make everything an upcharge or change order. While projects do change, certain things should be considered part of the scope of work and included. Some contractors wheedle and talk there way through everything is a change order increasing the contract cost by 30-50% or more. Oddly when all of the "change orders" requested were added up the amount they wanted would have been the 2nd highest of the quotes received or about 40% or so higher than the original quotes. Funny about that! - Not really! So in my opinion and experience these are nice personable guys with a set of sub-contractors that do pretty good work with some communication issues and a strategy of upcharging for everything and not standing behind their mistakes - rather they want to upcharge to fix them...... They have said they want to charge me to fix the electrical and the cooking deck! They missed a couple of things - original construction one of the bathroom lights not centered over the sink. It had a long bar light that covered this up...... I'll give them a pass here, but a wall not square on a house originally built in the 1950's in Houston?, 220 required for a steam generator or a heater, or solder required for a roman tub setup, or, or or....... Not happy the deck is a disaster and worse than before. I refused to pay some of the "upcharges" but am still not happy with the electrical. The paint well I'll use eventually but added a couple of hundred dollars of stuff I really did not want to buy and trip over til needed.......And they Missed the A or A plus things like the centering of the light fixture. So would I use them again or recommend them... No. Am I happy with the way they stood behind their work - No! Do I understand why they may have gotten a good Angie's review to date - sure..... they wheedled through the strategy of everything is a change order and not expected and did for the most part ok to good work with only occasional problems like my deck and electrical. while safe underpowered according to a third party electrician. Do I feel deceived YES! SO: THERE IS A MAJOR PROBLEM WITH THE DECK - WISH WE HAD THE OLD DECK BACK, A SIGNIFICANT, THOUGH SAFE INCONVENIENT ISSUE WITH THE ELECTRICAL AND THEY ATTEMPTED TO UP CHARGE ANYTHING AND EVERYTHING WHICH WAS REFUSED. THEY DO NOT STAND BEHIND THEIR WORK IN OUR OPINION
Description of Work: Update 6/17/14: We have gone through the dispute resolution process with Angies list to no avail despite Angies List good efforts and weeks of trying. Lonestar in its initial response said that the deck drained. I have attached a couple of pictures of the deck after pressure washing the deck so there is no debris on the deck preventing water from draining. You can see for yourself the deck does not drain even after 24 hours. During the dispute resolution process we specifically asked, through Angies representative for them to quote the idea they had suggested previously to cut several drainage grooves in the deck to allow water to flow. We did not receive a quote for this idea. Lonestar did provide a quote to redo the entire deck for $4k or more than the original quote. By responding to Angies request for resolution and providing a quote, Angies informs that they have avoided any penalty from Angies list, other than the reviews to stand. Repeatedly during the dispute resolution they mentioned it wasn't their fault the deck flooded it was because they had to repair because my overhead drip irrigation sprinklers ran the night of the original pour. A couple of things about that. Yes they did repair this but it was adding material to the low area that ponded making it higher, so in reality the problem would have been worse if they hadn't done the repair. Additionally, once they did the repair they should make sure that the deck was correct after the repair and stood behind the repair work as well. So I consulted Angies list for someone to cut the drainage grooves project. Several indicated that the grooves idea would work, but most declined to quote the patio as a separate job as being too small, but indicated they would "throw in the job" for little cost if they got other projects (My wife and I often have projects around as my wife and I own a home and three rental properties which she manages and I help as I can). Finally, I found a contractor willing to do just the patio drainage grooves, for $250. Took them a total of about 3 -4 hours including repeated reflooding and adjustment of the water flow with their cement cutter grinder. The deck drains very nicely now. I have attached after pictures. My wife and I actually think the grooves enhance the deck's appearance. Think about this someone new to the situation, so at full cost was satisfied with a $250 quote and was not told of any other projects). Having learned that the job was a throw in when several others thought the project as too small as a stand alone deal I told them about this project only. It took 3-4 hours in total to complete and fix this situation. I will note they, liked all others, asked about flooding into the house proper - a concern I have but to date has not occurred into the guest bedroom and the consensus was the entry into the den should be solved by weather stripping. All crossed their fingers with me about entry into the guest bedroom - some saying might work would have to rise 2 -3 inches but gulley washer summer rains could be a problem..... Lonestar, having started the project, suggested the drainage grooves solution but has apparently refused to quote it despite a request specifically through Angies dispute resolution to quote this approach, let alone just send someone to fix the situation in a slack period. They did avoid any Angies penalties though by responding and providing a quote. So I am left with the continuing perception they will quote fairly low, and count on moves adds and changes to make up margins, knowing that once started people will usually use the same contractor for various add on projects. Having been down this road many times I avoid asking for changes and try and be reasonable about unexpected things found on the job. However, I don't think walls not square on a house being built in the 1950's in Houston is unexpected and they were welcome to check level and square before quoting, I do not think a steam generator being 220 is unexpected when all steam generators are 220, I don't think a room heater being 220 is unexpected when most larger ones are and I sent them installation instructions before finishing the contracting. I don't think roman tub fillers being soldered in is unexpected when half are and the largest manufacturer uses mostly sweat fittings. A note about the electrical, we had an expected price and a Not to Exceed price on the electrical. I paid the full Not to Exceed price on the electrical quote. I denied the not square and the sweat fittings upcharges. I told them during the original contracting process I don't do small add on jobs and almost never change the design or materials etc from the quote. I invited them to put a Not to Exceed price on any line item to cover any concerns they might have on the line item. They did on the electrical but the electrical is still under serviced but not a safety issue according to another electrician - just a pain in the neck in the winter. I'm still tripping on some paint they bought wrong that I'll eventually use as long as it doesn't go bad. They didn't listen to what was expressed to them --- they were in a hurry. So everyone gets to make mistakes, I make my share am grumpy, in pain and walk on a cane. That said I try and document things and be clear up front and make no changes (jobs go faster and better) and work with people but try to avoid having people take advantage of my wife and I. To this end I bought the paint, compromised on the shower door – it was what we wanted originally but their sub said problematic and we agreed to their revised plan. The door came in as originally envisioned and while I see what the sub was saying am ok with the door as is, but would have preferred, I think, the sub's recommended changes. Lonestar on the other hand, in my opinion doesn't stand behind their work, or if they miss something they should have seen tries to upcharge for it as unforseen.... Not square in a remodel in Houston? 220 on a steam generator? A good professional should have seen or known that it was a likely issue put in the invited Not to exceed amount over the expected charge or....... alternatively they low balled the quote counting on the "upcharge" and "change order" process to correct, a common contracting strategy with which we are familiar. In either case we are not really happy with them. So we still have problematic electrical, have outstanding installations due to back orders on safety bars that my notes say have already been paid for – haven't asked them about that yet, and a patio that needed a small fix that we wound spending many hours on the dispute resolution process and finding someone to do and paid full retail of $250 to get done. Am still worried about the gully washer rains that come in late summer but am crossing my fingers. Bottom line despite weeks of trying to resolve the immediate drainage issue (causing moss, maybe mosquitos and a lot of mess in the house if you use the BBQ when wet) with Lonestar, a specific request to quote a resolution they initially suggested, Lonestar quoted a whole new deck at $4k or more than the original project. I found another contractor who seems to have fixed the immediate daily drainage issue for $250 and hours of my time finding someone to quote the job.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$14,000

Response from Lone Star Contracting
Lone Star Contracting was contacted last September by [removed member name]. He had two separate projects that he wanted pricing for. We provided the estimates to [removed member name], and he decided to move forward with us. As soon as he was asked to sign our standard contractor agreement, issues began to arise. There were constant changes and or ammendemnts that he requested, and basically wanted to write our contract for us. At Lone Star, we always try to make the customer feel comftorable, and establish a trusting relationship. Too often innocent peple are taken advantage of by contractors, and at Lone Star we do anything possible to provide peace of mind for the customer. Unfortunately there are two sides to that coin. As contractors, in the home remodeling business, we too have to take a leap of faith that we will be compensated for our time, efforts, and materials provided. In this particular situation. We were asked to pour an additional "layer" of cement to an existing patio. The new concrete was to drain away from the house, as would only make sense. The existing patio had some drainage issues, and this process was to remedy that. On the day we installed the new patio, which [removed member name] stood watch over inspecting and offering instructions, we cleaned up and left the concrete to cure over night. That next morning, [removed member name] sent an email stating that his overhead irrigation system turned on, and ruined our work. At no cost to [removed member name], we returned, and did our best to make the best of what was now, a bad situation. We applied additional material in areas that were washed out, and had holes from direct overhead water streams. Our suggestion of how to repair the issue was explained and agreed to by [removed member name], prior to any work performed. It was also explained that the drainage may be less than perfect, but it WILL DRAIN. The issue now, eight months later, is still unclear. The patio drains as it should, there is not an issue of water coming inside of the home, and there is no structural cracking or damage. [removed member name] feels that it is Lone Star Contracting's financial obligation to remove the patio. There is a small area that holds about 1/8"-1/4" of water before it begins to drain. We call this a "bird bath." This bird bath would not exist, if the customer had not initially damaged our product. I / we feel that we went above and beyond, to satisfy the customer. There is a difference between standing behind the quality of your work, and being asked to replace your product, due to abuse. We have offered [removed member name] assistance, and discounted labor, but we are met with obscenities, and phone calls that he abruptly ends. Lone Star Contracting stands behind every project we perform. Like anyone else, we will make mistakes, but we are capable, and willing to fix our mistakes. This situation however, is not "our mistake." We are always willing to work with the customer in any situation. This particular customer has made that impossible to do. As far as the "electrical service." We installed a heater/ exhaust fan unit in the bathroom. [removed member name] existing electrical service was already at capacity, and it was explained, that by adding a heater, He would not be able to run every available receptacle, on that circuit at the same time. What he is trying to do, is run the ceiling heater we installed as well, as two additional free standing space heaters on the same circuit. I do not even know what to say about this. Residential electrical circuits have limitations. Again, all of this was explained, and signed off on by [removed member name], but now, eight months later, he is unsatisfied? We are not a company that make a business from being deceitful, or doing sloppy work. We understand that this is not a perfect world, and not everyone will absolutely love there experience with us. That's okay. [removed member name] description of events, are however offensive, and insulting. We take pride in what we do, and we will continue to do so.

Karen J.
03/2014
5.0
cabinet refacing, drywall, interior painters, woodworking
  + 2 more
Steve Schlosser and a painter arrived at the appointed time and toured my house to check all work that needed to be performed. Mr. Schlosser discussed some other work on my house that I may have performed at a later date. Then he left and the painter got to work. He was quick and professional. And very neat. Upon completion, he showed me all work done so that I could approve it. I was very happy with the work performed and I will definitely work with this company again. I will also recommend them for the quality and professionalism of their work.
Description of Work: Patched and painted a BR ceiling, sanded and painted 3 drawers and 1 cabinet, painted powder room ceiling, painted several patches on walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sharron W.
03/2014
5.0
house painters, interior painters, home remodeling
  + 1 more
Excellent experience. They were very professional and did excellent work. I would recommend them whole heartedly and will use them again.
Description of Work: Painted inside home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

denise F.
02/2014
5.0
home remodeling
  + -1 more
did an excellent job, beautiful work. very professional customer service. called me or came by to answer every question I had. responded quickly to any of concerns. very friendly and easy to work with. will use them again and will recommend to friends.
Description of Work: total kitchen remodel,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Diane K.
01/2014
5.0
ceramic tile, countertops, remodeling, home remodeling, marble & granite, plumbing
  + 4 more
They did an outstanding job. They were on time and kept us informed of what was being done. They suggested ways to improve on what we asked them to do. When we ran out of tile, they picked up more and when we bought the wrong fixtures, they replaced them with the correct ones. When they left at night, all of their tools were neatly placed out of our way and everything was as tidy as it could be during a remodeling project. Both Eric and Steve did everything possible to insure that we were happy with the work. We could not be happier with Lone Star Contracting and would highly recommend them to others and would, of course, use them again.
Description of Work: Lone Star Contracting remodeled our guest and master bathrooms. They replaced both vanities with granite countertops, new sinks and fixtures. In the guest bath, they replaced a tub/shower and installed tile around the tub/shower and on the floor. In the master bath, they replaced a tub/shower with a walk in shower and installed tile in the shower and on the floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Melinda G.
12/2013
5.0
remodeling
  + -1 more
I was pleased with his service & work. He did everything that was promised & helped educate me with another project.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nivia M.
12/2013
4.0
interior painters
  + -1 more
The painting went well and turned out awesome, my boy loves it. An issue did arise and the owner quickly stepped in and made things right. Thank you Eric for coming through.
Description of Work: Painted my boys room using Texans colors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pamela D.
12/2013
2.0
interior painters
  + -1 more
There were 2 workers who came to do the painting in my bedroom & bath. I asked that they remove switch plate covers and other things like towel rods before painting. One of the guys did that as asked (the Latino guy); the other painted around things anyway which meant that I had to take them off the next day, touch up the paint and replace them. I had even told them that I had new plates that I could put on so they just had to remove – not replace and I would have been happy. They also left some splotches of dark purple paint on several places on the ceiling (small but noticeable) and on the trim around the windows (not so small and included drips as well as sloppy painting). I had to clean that up as well. They didn’t mask anything so I’m not surprised there were places where paint ended up where it didn’t belong. At the end of the day, they ran out of time (this was one of the ‘big deals’ for 8 hours of painting) and left me with quite a bit of painting to finish in addition to tidying up the problem areas they left. No one even offered to continue to work for an additional charge, although I’m not sure I would have done that given the quality. On a more positive side, both guys were pleasant, the Latino guy did follow directions, worked hard the whole time he was there, and seemed to feel bad that he had to leave before the job was done. I’m not sure who messed up the paint where there were splotches and drips. They did get the walls covered with new paint – which is a good thing – but I really hoped for a little more care and neatness. I’ve done my own painting for years and I know I’m a bit of a perfectionist. As I’ve gotten older it’s gotten harder for me to do big paint jobs (I’m almost 70! And I work full time) so I’ve had to hire others to help. After this experience and a couple of others that weren’t much better, I think I will just plan on taking longer to get jobs done and do it myself. It probably would have been less work in the long run since I still have to re-touch the ceiling and put another coat of paint on one of the walls where one coat wasn’t sufficient. This is after spending a day taking care of drips, touching up under switch plates and towel racks that I had to remove and replace, and finishing up the parts of the job that the painters didn’t get to.
Description of Work: painting

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Response from Lone Star Contracting
This review from [member name removed] is very disappointing to us. Lone Star Contracting strives for excellence, and customer satisfaction. Unfortunately, we just can't please everyone. We provided to experienced painters for 4 hrs, which is what this promotional coupon was for, (or 1 man for 8 hrs). Upon arrival to the job, we met the homeowner and went over the scope of work. It was clearly more work than what could be achieved in the time frame allowed. It was explained to her that whatever was not finished would be evaluated at the end and a quote for the remainder could be provided, if she so desired. The bedroom, was completely full of furniture, books, shelving etc. and took a lot of time to move things and cover her belongings before the painting could even begin. The work area was so cramped, due to it being completely full that it was almost impossible to achieve what we did. What would have been best for [member name removed] was to remove most of the contents of the room to provide adequate working space, unfortunately to disassemble and remove everything would have taken more time, and very little painting would have been completed at all. I personally reached out to [member name removed] and offered to send another painter over for 8 hrs. At no charge. We did that, and no one was home on the day we agreed to. We have called and left multiple messages to reschedule a time to correct any errors, but have received no response. At Lone Star Contracting we are committed to customer service, and complete satisfaction. Unfortunately we are only human and mistakes are made, but we will never stop until they are corrected and the customer is happy. Our offer remains for [member name removed], and to any dissatisfied customer

Debra K.
11/2013
3.0
home remodeling
  + -1 more
Master bathroom remodeling. Started on 8/15/13 - 11/7/13. Quality was mostly good except a few sloppy items at the end. Manager is capable and easy to talk to. Workers are polite and work hard. 4 week project became 10 week project. They did not tell me if certain items cost extra or how much they cost in advance. Then we got $8000 over the original estimate. This was reduced later. If you use them, get them write down how much what they suggest costs in advance. Issues during the work: a worker almost fell through the ceiling, damage to ceiling; poor control of dust initially which led to more work of cleanup; a worker lied about some install processes. Overall: They are basically capable people and you could hire them, but make sure to get any add-on cost estimate IN ADVANCE. Also make sure getting work done by the estimated deadline.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$32,000

Response from Lone Star Contracting
This review is a disappointment. Our employees worked extremely hard and the outcome was a beautiful bathroom. The customers are very nice people, but there were some come communication discrepancies. From the very beginning of this project the scope of work changed. It seemed every day, the customer was changing their mind about design, materials etc. we always encourage the customer to be involved, as it helps to achieve their vision and ultimately their complete satisfaction. However sometimes too much involvement can hinder progress. Having to undo, and re do work takes time and money. We, at Lone Star Contracting provide the best materials, and quality in everything we do. The final outcome was a beautiful bathroom, and we thoroughly enjoyed working for this customer.

Kimberly J.
11/2013
5.0
interior painters
  + -1 more
It went very well. I was contacted the same day I purchased the deal and scheduled the service. The painter arrived with a supervisor and I showed them what I wanted done. The painter did an excellent job and left everything clean when he was done. He actually painted a lot more areas than I expected, which was a bonus. He was very polite and professional.
Description of Work: Painted bedroom and other areas upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Cheryl W.
11/2013
5.0
home remodeling
  + -1 more
It was an excellent experience from start to finish. Once they got started the whole job took a little over 2 weeks and was worth every minute. The crew was courteous, hard working and did their best to minimize to dust, dirt and inconveniences . Excellent job on the cleanup. Steve and Eric (owners) were immediately responsive to any calls or questions we had. We are very pleased with the results and would recommend Lone Star Contractors to all.
Description of Work: Completely gutted the master bathroom and adjoining dressing are. Ripped out all the tile in the shower and on the floor. Made repairs to water damaged 2x4's and insulation from pipe leaks in the wall. Corrected a bow in the shower ceiling. Widened the shower area, removed old window casing, mirrors, sink, etc. They laid new tile in the shower, made great suggestions for layout, new tile floor, sink, shower and sink fixtures, commode, light fixtures, and mirrors. Installed additional light and vent. Cut and installed an absolutely beautiful granite countertop in both the master bath and dressing area. Painted all the walls, cabinets, inside and out, and trim boards. They also replaced and painted sheetrock in the ceiling of another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Robert P.
10/2013
4.0
home remodeling
  + -1 more
Sent one man for 8 hours (part of a deal) and it was amazing just how much one man did in that time. I really cannot complain and I would definitely use again.
Description of Work: Painted three 4 ceilings and one small room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Rita & Cyrus I.
10/2013
5.0
interior painters
  + -1 more
Eric arrived around 9:30 with Juan and he explained to Juan what I wanted done and with what paint and then he left and Juan did the rest. When he finished the ceiling and walls and the closet door he called me to look and asked about the baseboard color suggesting that it would look better with white than the same color as the walls. I agreed and found him the white paint. When he got to the hallway at his suggestion we switched to monochrome walls and baseboards. When I realized he would be done sooner than my full day deal, I quickly washed the AC return grate so he could spray paint it. When he was ready to leave I asked him to touch up a few places and he did that. It turned out great and I am very pleased. He finished in six hours. I called Eric later and asked why Juan did not prep anything before painting and he said it was not necessarry and about the 2 hours short on time he said he would give me a discount on my next project, which I think was imminently fair. I only regret that I didn't have Juan do the grate washing as I rushed through it and did not do a very good job.
Description of Work: Painted bedroom walls, doors, ceiling and hallway doors, trim, walls, AC grate. It was a Big Deal for 8 hours of painting time, including prep.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$223

Debra J.
10/2013
5.0
interior painters
  + -1 more
Everything went just as planned. The coupon was for 8 hours, but he finished in a bit less, and it was a big room. There were no extra charges.
Description of Work: Painted a bedroom (with a Big Deal coupon).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Steven C.
09/2013
5.0
custom cabinets, ceramic tile, countertops, drywall, home remodeling, woodworking
  + 4 more
If I were doing this again, I would have worked closer with the contractor to select the tile for this project. As it was, I shopped for the tile in advance and unknowingly selected a size that was very difficult to work with in such a small area. In hindsight, had I shown LoneStar a photograph of the type of tile I was interested in, I believe they would have helped me select a style which was better suited for the small (3' x 3' x 8' tall) shower and still have looked great. That said, the team from LoneStar Contracting did an excellent job of laying the tile I had chosen. It added a week to the project, but the final results look FANTASTIC! The Shower, sink, Linen closet, clothes hamper, and over toilet cabinet were all custom built to fit this bath. The construction is solid and well made. Lonestar selected the grab bars that were installed. Instead of the simple industrial grab bars, they purchased a style that blended perfectly with the accessories (towel bar, toilet roll holder, soap dish) I had selected for the bath. I guess that is what impressed me, was the way Lonestar paid attention to the small details, keeping me involved in a any of the decision making processes. In addition, The workers got along well with my dog, so I did not have to keep her crated during the entire project. Another thing that impressed me about LoneStar Contracting, compared to the other companies I solicited for this project. LoneStar Contracting ALWAYS answered the phone when I called. Not once did I need to leave a voice mail. When I called for an initial quote, they were here the next day to look over the project, and LoneStar provided me with a quote with-in 24 hours of the survey. (compare that to the competition which took a week to prepare the quote.) Even If I emailed or SMS'd the foreman, he responded back with-in the hour. The level of customer service from LoneStar is something that I greatly appreciated. I will contact LoneStar Contracting again when we decide to redo the Kitchen. And I highly recommend you give them a call for any home remodeling projects.
Description of Work: Completely gutted the tiny Master 1/2 bath, originally built in 1965, repaired water damage from the old shower which leaked into the walls over the years, Rebuilt the shower from the drain up. Installed Ceramic tile on the floor and in the shower, Custom built all of the cabinetry in the room, Installed granite counter top for sink, painted the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

M Teresa K.
09/2013
5.0
interior painters
  + -1 more
The only problem I had was that the Contractor could not do the job I needed him to do for the amount of money I paid for the coupon. He was very nice. I have no problem with him at all.
Description of Work: I purchased a Big Deal from Lone Star Contracting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darryl M.
08/2013
5.0
home remodeling
  + -1 more
Eric Schlosser came in with the best cost for the project. He also gave me pointers at the start of the project to what would work best for the overall look of the finished rooms His workers did an excellent job, very curious and clean up the area after the work was completed. I have him currently working on my next project my other two bedrooms, I will use him again for a couple of other projects that I have in mind. Overall A+++ service from him and his staff!
Description of Work: Tear out old tub, vanity tile in master bathroom. Totally remodeled the bathroom into wet room / walk in shower with full glass door & panel. Installed new vanity, painted that area and changed out light and bathroom fixtures and doors. Additionally remodeled Master bathroom, laid real wooden flooring, painted, changed out ceiling fan, all doors and kick boards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Swati D.
06/2013
5.0
home remodeling
  + -1 more
I worked with Steve and Eric on the plans and they were very helpful with their suggestions. The work went smoothly, took about two weeks and didn't have any issues with delivery or schedules. They really worked with me through changes that I came up with and additional scope of work. The finished product looks really good and is very functional. I was very pleased and will be using them again in the future.
Description of Work: I got my kitchen remodeled and replaced the countertop and tub/surround in the master bath. The kitchen remodel included tearing down a pantry and wet bar, and putting up a support, as well are tearing down cabinets and dry wall, and replacing insulation in the area. Also got the ceiling lifted to create a more open space. A new vent hood was also installed. Also, included getting drywall repaired and new lighting fixtures. I got the flooring in the kitchen replaced as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
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Contact information

5508 Old Greenhouse Rd Ste 400, Houston, TX 77084

http://www.RemodelKitchenBathroom.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Interior Painting,
General Remodeling,
Ceramic Tile,
Countertops and Backsplashes,
Finished Carpentry and Woodworking,
Drywall,
Cabinet Making,
Marble and Granite,
Plumbing,
Doors,
Patios

FAQ

Lone Star Contracting is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Lone Star Contracting accepts the following forms of payment: Check
Yes, Lone Star Contracting offers free project estimates.
No, Lone Star Contracting does not offer eco-friendly accreditations.
No, Lone Star Contracting does not offer a senior discount.
Yes, Lone Star Contracting offers emergency services.
Yes, Lone Star Contracting offers warranties.
Lone Star Contracting offers the following services: Remodeling. New Construction. Concrete Pouring & Repair. Cabinetry. Drywall Installation & Repair. Windows. Siding. Doors. Roofing. Painting Interior & Exterior. Kitchen & Bathroom Remodeling. Room Additions. Patio Covers. Awnings. Decks.
ask for details

Contact information

5508 Old Greenhouse Rd Ste 400, Houston, TX 77084

http://www.RemodelKitchenBathroom.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM