JB Landscape Design Inc
About us
We do everything with one concept in mind. "Excellence in Landscaping" We are trying to set as new standard for this profession and provide excellent design, landscape implementation and customer service which is what I feel is one of the most important aspects of a company. We have been Angie’s List Super Service Awards starting in 2013 and for 7 consecutive years. We have won the 2012, 2013,2014, 2015, 2016, 2017, 2018, 2019, 2020- "Talk of the Town", Best Customer Satisfaction award. “Pulse of the City News Award” for Excellence in Customer Satisfaction in 2018,2019 and 2020. You will not be disappointed in our quality or service!!!
Business highlights
Services we offer
Fountains, Hardscape, Irrigation, Landscape Design, Lighting, Monthly Maintenance Packages, Ponds
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
"We certainly understand your frustration and apologize for any inconvenience. Our appointment setter tried several times to call you back to get your address and confirm your appointment, but the call back number provided would not allow for voicemail. We did not have a confirmed appointment with you. J.B. Landscape and Design has many happy customers across Houston who will attest to our excellent level of service and commitment."
His crew came on the agreed upon date and tore out all the old plantings, which were quite overgrown, and prepared the soil for the new plants. They cleaned up the debris and hauled it away. They came back in a couple of days and put in the new plants and checked the irrigation. John was with them much of the time. He is definitely a hands-on supervisor.
We had to wait a couple of weeks for the sod because of the rainy weather, but John kept me informed.
I plan to use J.B. Landscape on a quarterly basis to replace annuals, trim the shrubs, and fertilize if necessary.
"Thank you for this positive review and giving us this opportunity to work with you. Your design was really enjoyable for us to create and see come to life. Please do stay in touch with us as we would love to continue to update and freshen your landscape."
"Thank you for this kind, positive review of our services. We have enjoyed working with you for the past decade on landscaping and maintenance of your townhouses and look forward to another 10 years!"
"What an incredible review. We were honored to work with you on your landscape.Thank you for such positive feedback. Please let us know if you ever need us!"
"Thank you very much for your kind review. We enjoyed creating this project with you and so glad you are happy with the results. You are a pleasure to work with as well. Please let us know if you ever need anything. Sincerely, Jon Bruckbauer"
"(removed member's name), We certainly appreciate such a kind review of our services. It was such a pleasure to work with you and come up with a beautiful design plan for your landscape. If you are ever in need in the future, please do not hesitate to call us. Happy Holidays! Jon Bruckbauer"
"Hi there [member name removed], So sorry about the mix-up but after are initial meeting I sent a text message asking for any sort of budget you might of had. I had the entire design for the front yard completed already and was just waiting to hear back from you budget wise. Obviously, you never received the message And I assumed you had found another company. We receive so many calls and sometimes it is hard to follow up call wise. These designs and sketches take time and I did not want to waste your time if this was going to be a too extensive of a design for the front and back. I have had this happened before and usually the homeowner will call back and see about how here design is coming along. Since I did not receive a call back, I was under the impression you had found another company already. Accept our apologies. Thanks, Jon"
"Mr. [Removed name], Thank you for such a generous review. We really enjoyed working with you and helping to create your Oasis. Please let us know if we can ever be of service for any of your future landscape needs. Jon"
I've included before, during, and after photos with this review.
"(Member name removed), It was my pleasure to help you bring new life to your landscape and we truly enjoyed working with you. We appreciate your incredible review of our work. Do not hesitate to reach out to me if you ever need future landscape assistance. Jon"
"(Member name removed), We certainly appreciate your positive review! You are delightful to work with and we are so glad you enjoyed the experience and the outcome. Anthony"
"[member name removed], We would love to work with you again as well. Thank you for a positive review. We enjoyed designing and updating your landscape. Jon"
"Mr. [removed member name], Thank you very much for your positive review of our work. We enjoyed working with you. Please let us know if you have any future landscaping needs. Jon"
The second bidder supplied a beautiful design but was way too high for the work we needed. I sent an email thanking him. I told him we loved the design and liked him. I told him the bid was too high. He never followed up to discuss a lesser plan. I would think a lesser job is better than no job; but, perhaps we just had jobs too small for his company.
Jon with J. B. Landscape also gave us a wonderful proposal; but, it too was way beyond what we wanted. I made a suggestion of a lesser plan and Jon immediately responded with a more "toned down" plan for my yard and for my neighbor's yard. He insisted on presenting his proposals in person and was very open to discussing all alternatives. His professionalism and customer-relation skills made our decision. We accepted the new bids right away.
Jon and his crew showed up on time and worked every second of the day to finish the job. Each crew member was professionally attired, polite, clean, and knowledgeable in his duties. Jon worked along with the crew and watched every detail. Even though they were very busy, Jon never hesitated to stop and answer our questions. At the end of the job, Jon and his crew cleaned everything down to the littlest leaf.
The finished yards are beautiful! We can not be more pleased. I highly recommend J. B. Design Inc. for all of your landscape design needs both big and small. This group wins my vote and I hope other members of Angie's List will give them a chance to beautify your yard as well.
"Dear [member name removed], Thanks for the very favorable review. I really appreciate the kind words and enjoyed working With you two. You two were easy to work with and I always treat my customers yards as if they were my own. This is one of the most important aspects to bringing the excellence back to landscaping! Customer service is so key to business success and I really like helping customers achieve the yard They desire no matter what budget ! I look forward to working with you again on any other landscape needs! Take care! Sincerely, Jon"
"Thank-you so much again for the great review! I really appreciate the opportunity to show some of the design ideas which I had for your Awesome Ranch! I look forward to working with you in the future at your home and Any other projects you might have!! Take care, Jon"
Licensing
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FAQ
Contact Information
12611 Blanco Terrace Ln, Houston, TX 77041
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