Golden Rule Air Conditioning & Heating

extremely professional from start to finish. Very reasonable price.

Golden Rule worked with me to get qualify for a Federal Income tax credit and to quality for the Texas sales tax holiday. They also gave me a credit for paying cash. The work went well and the unit operates well. A week after the unit was installed, Golden Rule called me to say that their distributor had sent them the wrong model of evaporator coil. The one that they installed would work OK, but only specific models (regardless of efficiency) would qualify for the Federal income tax credit. The told me that they had the proper coil and they would replace it without charge. I was impressed that they called me to say there was a problem. The coil that they installed the first time worked well and I would have never known the difference. Golden Rule lives up to their name. I got quotes from three companies with long histories of quality service and Golden Rule beat their prices by two to three thousand dollars. They took time to explain the different options on their bid and they did not try to up-sell me on options that don't improve the operation of the system.

We contacted Golden Rule A/C the morning of July 7 and spoke with the receptionist. She indicated that a service rep would contact us as soon as possible that morning. No one ever called - ever...

Golden rule not only had a great price but they have the best work ethic of any heating and A/C company I have ever used. So much so that they are doing my commercial work. I can not recommend this company any higher unless i owned it. Call Kym or Jim they are the best.

I had an excellent experience with them. They did not try to sell me anything that I did not need. I felt that they had fair prices for their work. I know that I could have found a company who would have done the installation for less, however I do not think that it would have lived up to the quality. They came out right on time to do the installation, they got the job done quickly, and they cleaned up after themselves.