Floors For Living is a locally owned floor covering company specializing in the best installation systems. With over $2,000,000 in in local inventory we can provide our customers a competitive price on all flooring products. With the easiest to shop stores and the best educated associates we can easily assist you in making your home the house of your dreams. Our web site floorsforliving.com can help you to get educated to make your best choice and to not get scammed with float/floor leveling, measuring or inferior installation products and methods. Please note that we do not do other store's repairs and we do not refinish floors. Corporate HQ: 10511 Kipp Way, Ste 430 Houston, TX 77099. Showroom locations: 9711 Westheimer Houston, TX 77042 9811 Broadway St Ste 109 Pearland, TX 77584 3709 Highway 6 South Sugar Land, TX 77478 3895 Southwest Fwy, Houston, TX 77027 25321 I-45 Spring, TX 77380 20235-D Katy Freeway Katy, TX 77450 2900 FM 528 Suite 200 Webster, TX 77598. Award wining.
& Cork., & Repair - Hardwood, Bamboo, Carpet, Ceramic, Flooring Sales, Installation, Laminate, Luxury Vinyl, Resilient, Tile
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Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
6% | ||
2% | ||
2% | ||
3% |
"We removed and replaced the flooring on this job that was installed incorrectly. On top of that we paid to have the cabinets fixed. This costed a lot of money but our customer service team is the best in the industry (see our thousands of 5 star reviews) and we back up our work. We can only do so much but we appreciate the business and don’t forget to use the free cleaner we give you for 10 years as well as let us know if you have any issues that would fall under our “LIFETIME INSTALLATION WARRANTY”. Thanks"
"Thanks for this review. First and foremost we don’t “level” floors. We simply make them as even as we can but in this case the foundation was not level at all which again isn’t our fault this is more of a builder issue.We have a sign off stating the appliances are supposed to be disconnected when we arrive, the fridge was not so we had to and we then seen that the line on the fridge was not only broken before we arrived but it was taped (see pictures customer attached). We did in good faith offer to replace the line but the client wanted us to purchase them a new refrigerator, which was not something we were going to do. As far as the installation we did we are sure it’s done to the customers liking and remember it is backed up with our lifetime install warranty. As far as the price goes this was purchased during our famous BOGO sale and $3700 was the discounted price as the total was normally over $4600 which is a substantial savings. Also please don’t forget to use the “free” cleaner we give you to make sure your floors look great for a long time. Sorry we are not in the appliance donating business but if there is any real issues with the flooring please let us know so we can get you taken care of."
"All we can do is to try and take care of customers. Two years ago, after Harvey, the wood from his stairs was so compromised that the screws we use on every stair job to strengthen the bond between the stair treads and stringers would not even hold. Because Floors for Living does not do structural repairs, he hired a contractor to reinforce his stairs. We allowed him to cancel his special-order laminate that was to be glued to his steps without any restocking fee. Our personal loss on this job was $456.99. This review came two years later when he was trying to sell his home. The inspector questioned his contractor's work. Even though we were not involved in the reinforcement of the stairs we become the scapegoat. When trying to sell his home the customer had a concern regarding the tile installation done 2 years ago. First of all, no box store or 95% of other flooring stores would have gone to his home without a charge because of their 1 year or less warranty. We went on the day it was scheduled and discovered the real problem. We returned the next day to fix his problem even though we were aware that he had made several unfair reviews. The problem is that his foundation had settled and created a huge crack. The failure of the concrete floor caused the tiles to become loose. We worked to remove several tiles, bridge his crack with an isolation membrane, and reinstall the tiles. Even though it was not an installation created issue, we did the repair at no cost to him. If anyone would like to see the picture of his cracked concrete floor please email [email protected]. We wish him well on the sale of his home but do not feel that we should be blamed for the structural shortcomings of his stairs and his concrete floor. Again, all we can do is to try and take care of customers."
"Thanks you for your business."
"Thank you for your business. We are all thankful for it. Kurt"
"Enjoy your new floor. Josh, the installers and I appreciate you. Sincerely, Kurt"
"Thanks for your business. It takes a while for paint to dry on the inside. Sorry about that. We appreciate you and the opportunity. Kurt"
"Jordan does a great job for us and he really loves helping people. We all thank you for your business."
"We thank you for your business. Sam care’s about our customers and it shows. Thanks for your great review."
"We are not always perfect which is why we require a sign off from our customers stating they understand how many days a job will be scheduled for. We apologize for any confusion and will definitely look into this. Please make sure you use our cleaner we provide for you for free and don’t forget about our lifetime installation warranty."
"Thanks for your kind review we will share this with Sam. Please remember to use the cleaner we provide you for free and let us know if you need anything else."
"Thanks for your great review and enjoy your new carpet."
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