Ella Auto Care, INC

Auto Service, Auto Mufflers, Auto Inspections,

About us

Ella Auto Care, Inc. provides a Complete Automotive Service by using the latest technology in state-of-the-art equipment. More importantly, we take great pride in our customer service and satisfaction. Whether you or your company owns an Asian, European, or a Domestic vehicle, Ella Auto Care, Inc. is the place to take it for repairs, maintenance, and high performance upgrades. We have four full-time employees that are ready to help you with any automotive troubles you are experiencing. Paul Sunwoo established the business with prior extensive knowledge in the automotive industry. James Sunwoo has recently incorporated the business in March 2008. He graduated from the University of Texas at Austin with a double major in Communication and Business. Payments can be made via check * cash * Visa * MasterCard * Discover * debit card. We honor most extended warranties. Come see us for all your automotive repair needs!

Business highlights

39 years of trusted experience

Services we offer

Texas state emissions testing, air conditioning & heating, battery alternator & starter, belts & hoses, body & paint, brake system, cooling system, computer diagnostic, CV joints & axles, electrical system, emissions control, engine service, exhaust system, fuel system, lube oil & filter service, scheduled maintenance, shocks & struts, steering & suspension, transmission service & tune-up.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-5 of 5 reviews

Thomas M.
10/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Oil change and car wash. They always do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Brian N.
06/2014
5.0
auto repair
  + -1 more
This is the second time we've used Ella Auto Care (originally went because of good yelp reviews). We dropped off the car for the diagnostic and estimate for front and rear brakes. I knew we needed the front brake pads replaced. They checked all pads and rotors, confirming that front brakes needed replacement (pads only). Work was quick. James called when it was done and we picked it up. James is pleasant and it's a Father/Son shop.
Description of Work: Brake job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ella Auto Care, INC
Appreciate your kind words!

sylvia P.
08/2011
3.0
transmission repair
  + -1 more
I spent $60 for that estimate. I thought that they did a thorough job as far as checking out what the problem was. I would have used them, but they gave me an estimate of about 3 weeks before it could be completed and I needed to get it done before that. They were very thorough in what they were doing and gave me a quick estimate. The punctuality was not good because it was going to take a while, but as far as getting the estimate done it was pretty good. If time wasn't a factor I would have used them.
Description of Work: I got an estimate from Ella Auto Care, Inc. around the end of July to replace a transmission.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from Ella Auto Care, INC
Thank you for reviewing us online. I'm sorry that we couldn't fix your transmission with the time you had planned out. We try to inform customers how long it would take to do the job based on how busy our schedule is for that week/month. Transmission work does not take 3 weeks to complete but we have to inform you that it wouldn't be done until 3 weeks because of how busy our schedule was. If our schedule was clear then this job would be 3 days tops. There must have been a misunderstanding when I quoted a 3 week turnover. Being punctual should not be based on whether we can or cannot do a repair because of scheduling conflicts. But we do appreciate all concerns and comments.

eva Z.
07/2011
5.0
auto repair, muffler repair
  + 0 more
Work was completed on time as promised. Management was very nice and gave options as to parts pricing. Was also given an estimate, along with explanation, for future work that was recommended on vehicle without being pressured. A great experience overall...would highly recommend
Description of Work: Had catalyctic converters changed on a 2001 ford e-150 van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Ella Auto Care, INC
Member! Thank you for all of your kind words about our business! We strive to make new and especially long time customers happy. I'm glad everything worked out for you and your company. We hope to see you guys in the future!

Kevin B.
10/2010
5.0
muffler repair, auto repair, car inspections
  + 1 more
Experience went well. Company identified problem quickly and only repaired what was necessary or requested. Company did not try to add services. Manager was very friendly and courteous and was passionate about his work.
Description of Work: Diagnostic, replaced mass air flow sensor, radiator flush, inspection, towing. Most of the cost was due to the replacement parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

    Contact information

    3402 Ella Blvd, Houston, TX 77018

    www.ellaautocare.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Mufflers,
    Auto Inspections,
    Auto Transmission,
    Auto Accessories,
    Auto Radiators,
    Welding,
    Auto Towing,
    Auto Painting,
    Auto Body Work

    FAQ

    Ella Auto Care, INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Ella Auto Care, INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Ella Auto Care, INC does not offer free project estimates.
    No, Ella Auto Care, INC does not offer eco-friendly accreditations.
    No, Ella Auto Care, INC does not offer a senior discount.
    No, Ella Auto Care, INC does not offer emergency services.
    No, Ella Auto Care, INC does not offer warranties.
    Ella Auto Care, INC offers the following services: Texas state emissions testing, air conditioning & heating, battery alternator & starter, belts & hoses, body & paint, brake system, cooling system, computer diagnostic, CV joints & axles, electrical system, emissions control, engine service, exhaust system, fuel system, lube oil & filter service, scheduled maintenance, shocks & struts, steering & suspension, transmission service & tune-up.

    Contact information

    3402 Ella Blvd, Houston, TX 77018

    www.ellaautocare.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM