EASTEX SEWING MACHINE CO

Sewing Machine Repair

About us

Eastex Sewing Machine is a family-owned business purchased in 1995. We are proud Baby Lock Retail distributors for sewing, embroidery and quilting machines, sergers, software, notions, accessories and more. We offer hands-on classes on all aspects of sewing, quilting, serging and software. We offer repairs on all makes and models of sewing machines and sergers by our certified technician. Come visit our store! We look forward to seeing you! Our Mission is to provide the best care and service to our customers! Roylene, Michael, Becky, Susi and Letha

Business highlights

46 years of trusted experience

Services we offer

Sewing Machine Repair, Sewing Machine Sales, Sewer Machine Lessons, workshops for sewer machines

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

Ivy L.
09/2017
5.0
sewing machine repair
  + -1 more
Ok. Machine addicted up again, but after a phone call to the company I was able to get the machine going again.
Description of Work: Repaired tension on an older model Singer sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

GLORIA H.
08/2014
3.0
sewing machine repair
  + -1 more
unknown
Description of Work: I purchased a new sewing machine from this company, after trading them my old machine. I learned later new machine was just a bit over priced could have save $40.00 else where without the trade in. The building needs updating. |The parking lot and surrounding buildings leaves a lot to be desired. |I will be going back to take advantage of some training they offer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$220

Lynn L.
07/2014
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Fantastic job cleaning and repairing the tension on my mother's 40-year old Singer sewing machine. It was ready in a week and works great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cornelia H.
07/2014
5.0
sewing machine repair
  + -1 more
They were good. Their customer service stood out to me. It was an elderly gentleman who seemed to have been there probably since the store opened and he was absolutely fantastic. I had a sewing machine but I wasn't good about it. He could have sold me all kinds of garbage and I would have said "Yes" but he didn't. He told me it was a decent sewing machine and doing the occasional hemming would be more than enough. He could have told me that it was not repairable anymore and I would have believed him. I thought it was expensive but I checked online what other people were paying and it was absolutely in line with what customers are supposed to pay to basically recondition the machine. They checked afterwards if everything was okay and I was happy. I would absolutely use them in the future.
Description of Work: It was a complete overhaul and a repair. They had to completely clean the machine and get it back into running status because it was in storage for about five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rebecca B.
05/2014
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Serviced my sewing machine. Finished sooner than promised. Machine works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Cheryl C.
01/2013
5.0
sewing machine repair
  + -1 more
Dropped the machine off on Monday - Picked it up that Friday. Quick and reliable.
Description of Work: I needed my old Singer sewing machine tuned up. It hasn't had a decent cleaning and fine tuning in YEARS. Michael was prompt, courteous and extremely knowledgable. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dee G.
09/2011
5.0
sewing machine repair
  + -1 more
Dropped off machine. Got a call that same afternoon that the work was completed.
Description of Work: Tune up of machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

JAMES G.
08/2005
5.0
sewing machine repair
  + -1 more
THIS MACHINE ISN'T EVEN MADE ANYMORE, SO I WAS HAPPY THAT IT COULD BE FIXED. I'VE ALSO BOUGHT A NEW BABYLOCK FROM ROYLENE; SHE DOES EXCELLENT SERVICE AFTER THE SALE, INCLUDING SEWING CLASSES, INSTRUCTION ON USE OF MACHINES, AND PARTS.
Description of Work: THEY REPAIRED MY VINTAGE SINGER FEATHERWEIGHT--IT NEEDED NEW MOTOR AND NEW FOOT PEDAL PLUS A GENERAL TUNE-UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$179

    Contact information

    10874 W FM 1960, Houston, TX 77070

    www.eastexsewing.com

    Service hours

    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair

    FAQ

    EASTEX SEWING MACHINE CO is currently rated 4.8 overall out of 5.

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    EASTEX SEWING MACHINE CO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, EASTEX SEWING MACHINE CO offers free project estimates.
    No, EASTEX SEWING MACHINE CO does not offer eco-friendly accreditations.
    No, EASTEX SEWING MACHINE CO does not offer a senior discount.
    No, EASTEX SEWING MACHINE CO does not offer emergency services.
    No, EASTEX SEWING MACHINE CO does not offer warranties.
    EASTEX SEWING MACHINE CO offers the following services: Sewing Machine Repair, Sewing Machine Sales, Sewer Machine Lessons, workshops for sewer machines

    Contact information

    10874 W FM 1960, Houston, TX 77070

    www.eastexsewing.com

    Service hours

    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM