Reviews
5.01 Reviews
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Showing 1-1 of 1 reviews
Diane E.
Nov 2012
Auto Painting, Auto Body Work
I was referred to Caliber for repairs by my insurance company. From the minute I walked in, they treated me as a long lost family member. Eric thoroughly inspected my car and made sure I understood exactly what repairs they would be doing. He reviewed this when I actually dropped off the car and even marked the exact spots for repair while I was there. Originally they estimated the repairs would take 10 days but they actually had my car done in 4 days and it was PERFECT! It looks like its brand new and runs perfectly. Jason, the manager, called me several times to update me on the progress of the repairs and to check on the final job after I had picked up my car. A few days after that I experienced problems with my car starting. I wasn't sure if it was just a bad battery or had something to do with the repairs. When I took it back in, Eric and Bryan took care of me immediately. The problem was just related to a bad battery but they did a temporary fix and then Bryan went out of his way to make sure that I was set up for the best and least expensive solution for replacing the battery. They even offered to come get my car and replace it for me. I was very impressed with the quality of the work and the friendly professionalism they offered. I was even more impressed with their commitment to 110% satisfaction. I think I'm actually at about 150% satisfied. I would absolutely recommend Cypress Caliber Collision to anyone needing body work on their car.
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FAQ
Collision Express is currently rated 5.0 overall out of 5.
No, Collision Express does not offer free project estimates.
No, Collision Express does not offer eco-friendly accreditations.
No, Collision Express does not offer a senior discount.
No, Collision Express does not offer emergency services.
No, Collision Express does not offer warranties.