CLOCK COUNTRY

Clock Repair

About us

We offer service, repair, relocation & storage of most types & makes of antique & modern clocks including on-site (in-home service) of floor clocks & very large wall clocks (grandfather clocks & jewelers regulators). We see clients by appointment so that we can give the utmost attention to estimating the cost of services while you wait (I am the one who will inspect your clock for estimate & perform the repairs). We do all mechanism service & repair on premises & only outsource major cabinet refinishing to a highly qualified & trusted re-finisher that we have worked with for over 16 years. Please feel free to call with any questions, we welcome your inquiries concerning our services. Our business has been built from the ground up by "word of mouth" from our satisfied clients. WE DO NOT ADVERTISE. Our growing list of satisfied customers & their referrals has kept us more than busy for over 3 decades & we believe is testament to our hard earned reputation. While other shops have closed over the last decade or so for a variety of reasons, our services have never been in more demand & in fact, we have recently doubled our working shop space to 3000 sq ft to accommodate the increased demand for service & storage of floor clocks (grandfather clocks). Please, all we ask is that you call prior to coming out. We are for the most part, a one man operation so when I am called out on service calls (2 days out of the 5 day work week) the shop will be closed. I update our answering service daily so you will know when I am out on calls. If you do get the answering service, please leave a message, I may be busy with a client & will do my best to return your call ASAP. I am always available on Mondays & usually know our schedule for the week by Monday afternoon.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Clock repair: From complete restoration of the mechanism gear train to routine servicing (oil & adjust), metal refinishing & repair (brass polishing & re-silvering of dials), custom glass replacement & cabinet repair. Moving & storage: Pick-up & deliver for local move, storage during transitional moves. Insurance claims: Transit damage, fire & water restoration.

Services we don't offer

Watch & Jewelry repair (We only service & repair clocks)

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 57 reviews

Aline .
06/2022
5.0
clock repair
  + -1 more
They were wonderful and they did a good job.
Description of Work: I had my grand father clock to be look out.
Rating CategoryRating out of 5
Yes, I recommend this pro

wilbur S.
01/2019
5.0
clock repair
  + -1 more
Went very well. Will use again and would recommend Steve to others..
Description of Work: Repair and clean a 30 year old Ridgeway grandfather clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

STEPHEN B.
12/2018
5.0
clock repair
  + -1 more
Very knowledgeable and helpful in explaining clock function and maintenance required.
Description of Work: Repair and maintain 2 grandfather clocks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Dianne L.
04/2018
5.0
clock repair
  + -1 more
Beautifully, a family heirloom saved.
Description of Work: Repair of Harvey damaged Grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from CLOCK COUNTRY
Of all the Hurricane Harvey flood damaged clocks, I am so happy we were able to get yours back in tip top condition since it has so much sentimental value to your whole family. I still can't believe it was actually floating in flood water & the cabinet came out looking so good! Steve

Tom T.
04/2018
5.0
clock repair
  + -1 more
Arrived on time, did work requested, right in my home. Got a clock working that hasn't worked in 15 years. I highly recommend!
Description of Work: had 3 clocks tuned up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from CLOCK COUNTRY
It was our pleasure! Steve

mark B.
10/2017
5.0
clock repair
  + -1 more
This is the 2nd antique long case clock that Clock Country has done for us & the results were stunning. It amazes me that a clock so old could can keep time so accurately and look so good doing it. Steve Woodruff & his crew have been very professional, responsive & courteous. I would use them again & would recommend them tem to others as well.
Description of Work: Restoration of antique grandfather clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from CLOCK COUNTRY
Always a pleasure doing business with you!

Rosemarie F.
05/2017
5.0
clock repair
  + -1 more
It went wonderfully. He gave me an estimate of the cost and an estimated date he would return it. He did way more than I was expecting however he still charged me the estimated cost. The clock looks and sounds fabulous1
Description of Work: Steve completely redid my Grandfather's clock. He came and gave me an estimate and took the clock. He brought it back when he said he would. The back was falling off, the clock was not running at all. the top part had one gold piece that has completely worn away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$657

Response from CLOCK COUNTRY
We will always do the extra things when it comes to the work that we put our name on. So glad you are happy with the finished product, your grandfather clock. Steve

John S.
05/2017
5.0
clock repair
  + -1 more
Extremely well. I was very satisfied.
Description of Work: Minor refurbishment of antique clock works

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore J.
04/2017
5.0
clock repair
  + -1 more
The price wasn't cheap, but they did quality work. The clock is fine now.
Description of Work: Our regulator clock no longer worked. They replaced the battery operated clock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CLOCK COUNTRY
Performing quality work usually isn't inexpensive but the end result is a properly working & presentable clock that you can be assured will be working properly for years to come. Steve

Linda F.
08/2016
5.0
clock repair
  + -1 more
The wall clock was picked up, repaired, and returned working like new. The cost was reasonable compared to the damage it had (the entire clock fell to the bottom of the cabinet, including weights). Steve was very personable and gave me a lot of comfort that the clock would be done correctly. He left me an estimate after making several calls for parts, etc. I highly recommend Clock Country -- Steve knows his business and is an honest person to deal with.
Description of Work: Repair to my wall grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

George E.
10/2015
5.0
clock repair
  + -1 more
Steve is a very good person to work with on high end clocks. He told me what ones to fix and which ones were uneconomic to repair. His prices are on the high end but they are fair considering the quality of service performed. Steve will explain what is being done in as much detail as you require as a consumer. These clocks do require several days to repair so even if you walk in and deliver the units, be prepared for a delay in the turnaround. The shop looks like that of a clock repairman but Steve knows where everything is. Expect a fine experience from a old time expert in clock repair.
Description of Work: Steve repaired four antique clocks. Three were carry ins for service. All of the carry in's were repaired very effectively. After three years they are accurate to the minute. I have owned these clocks for several decades and this is the first time the units were done in a very outstanding way. In addition I had a Pulaski Dial Curio clock that he replaced the Quartz mechanism. Lastly, he come to our home and repaired the stand alone Baldwin Clock. Ihave serviced this in the past so I found Steve's service of the unit to be superior. The timing is very accurate, after three years of use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joviano N.
04/2015
5.0
clock repair
  + -1 more
This guy is amazing and very knowledgeable, he cares a lot about his clients and the machines he services. He gave me full attention and support while cleaning and repairing my clock. It was my first experience with Angie's list and I am glad I got the provider with more positive reviews, it was well worth it! WIll definitely use his services again when needed.
Description of Work: The provider repaired my Howard Miller grandfather clock and provided training to me about how to keep the machine running and properly preserved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from CLOCK COUNTRY
Thanks [member name removed]! It was my pleasure to get your clock up & running properly. Due to high demand for service calls, it's a rarity when I can work in a service call on the same day a customer contacts us, so just like with the great deal you got with your clock purchase, you got lucky twice! As always, if you have any issues or just a question about the operation of your grandfather clock, feel free to give me a call. We keep a database with info on all service call customers & their clocks & look forward to being of assistance in the future.

Mike B.
01/2015
5.0
clock repair
  + -1 more
Old clock. movement failed. Steve found a new movement that fit the case plus a new face that fit the new movement. It's really hard to keep these old clocks running and parts are a continual problem. we have used Steve before for a grandfather clock and he is really good. As soon as the wall clock comes back he is coming out to service the grandfather clock again after 6 years.
Description of Work: Repaired wall clock. New movement and face.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from CLOCK COUNTRY
Thank you for trusting in us to put life back into this gorgeous timepiece. As you know we had a challenge to work with since the manufacturer of your particular clock mechanism went out of business in the mid 1980's & the previous "clock guy" pretty much wrecked it. I am glad we were able to find a solution that not only placed a new & more reliable mechanism in the clock but also, saved the look of the clock by locating the proper style clock dial to combine with it. I look forward to scheduling a service call to your residence so we can keep-up the maintenance of your floor clock as well. Steve

Charity D.
10/2014
5.0
clock repair
  + -1 more
Steve was great. I would recommend him to everyone. Great service. Extremly nice and professional. I am very impressed. My clock is 36 years old and it looks brand new. My grandparents would be very proud. :)
Description of Work: Clean & polished the entire clock inside and out. Replaced glass hard to find glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

Response from CLOCK COUNTRY
Thank you! I am glad we were able to address all the issues with your clock to your satisfaction. Steve

Peggy F.
06/2014
5.0
clock repair
  + -1 more
My father used Clock Country for over 20 years. After his death I was given the clock and Clock Country continues to provide excellent service.
Description of Work: Cleaned my 200 year old grandfather clock and stored it while my house was being remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from CLOCK COUNTRY
It's been a pleasure to serve not only your needs for this antique timepiece but also your dad's service needs on this clock as well. That's the great thing about clocks, they get passed along for generations to come! Steve

Rita D.
06/2014
5.0
clock repair
  + -1 more
Obviously very knowledgeable. Did a great job fixing clocks. Hours are somewhat limited. Would definitely recommend their service.
Description of Work: Fixed 2 clocks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Mark G.
05/2014
5.0
clock repair
  + -1 more
I have a 30 year old wall clock that had quit working. I took it into Steve and he looked at it and told me what needed to be done to get it back into running condition. I left it and about 2 months later Tammy called and said it was ready to be picked up, works like new now. Steve is very nice and explains all questions in detail.
Description of Work: made repairs to my wall clock to get it running again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carolyn N.
02/2014
5.0
clock repair
  + -1 more
Wow, I am impressed with my experience so far. Tammy was eager to please and very accommodating in answering my questions. Steve is to call soon to schedule a day for home servicing and moving across the room my grandfather clock. His estimate was less than I was expecting and that's always pleasing. I'll update as things progress. So far, I like.
Description of Work: Although it has not happened yet, I've asked Steve to service and move (across the room) my grandfather clock.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$147

Lynda M.
01/2014
5.0
clock repair
  + -1 more
He is very knowable about all of the clocks he works on plus very professional and friendly.
Description of Work: He fixed my Grandfather clock so I now have a beautiful working clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia W.
12/2013
5.0
clock repair
  + -1 more
He was able to get my grandfather clock working but informed me that it will eventually quit. A part in it needs to be rebuilt. I didn't let him take it at this time but I will eventually call him back and let him rebuild it. We bought the clock in Germany and have had it about 25 years.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from CLOCK COUNTRY
As you know, we discovered that you have a very unique clock mechanism that was custom made for the cabinet manufacturer & is no longer available. Just let me know when the clock gives out & we will gladly take on the task of finding the correct solution to placing that clock back into proper running condition.

Marla C.
08/2013
5.0
clock repair
  + -1 more
Excellent! Would definitely recommend
Description of Work: Oiled and cleaned grandfather clock, educated me on how to maintain the clock that hadn't worked for 2 years. The clock continues to work and keep good time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KEN P.
08/2013
5.0
clock repair
  + -1 more
He arrived at the end of his two hour window and worked efficiently yet completely explained what he was doing and answered our questions satisfactorily.
Description of Work: Reviewed minimal current maintenance needs (clock had been rebuilt by him 20 years ago) and expected future needs. He oiled mechanism, cleaned minor water damage inside cabinet, removed chimes and weights to move clock. Moved and reset clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jesse B.
07/2013
5.0
clock repair
  + -1 more
Steve is very personable and showed up as expected with also a call to let us know he was on the way. He remembered the last time that we had him service our clocks (we should have had him out sooner) and took care of getting all of our clocks cleaned and oiled again. I feel comfortable knowing that our clocks will last longer with him maintaining them for us.
Description of Work: Serviced grandmother clock, 2 mantle clocks, 2 wall clocks, and ship's clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katheryn O.
05/2013
5.0
clock repair
  + -1 more
He is wonderful and I adore him. He is really wonderful and knows his stuff. He gives honest answers. His store is not neat but he can tell you where everything is!
Description of Work: I used CLOCK COUNTRY to repair in 1800 clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CLOCK COUNTRY
I love the honesty & straight forward nature of our customers. No, our shop is not neat....it's kind of like watching sausage being made, all you really care about is if the end product is good! LOL I run an "Open Concept" shop. This means that when you walk in, you will see where all the work in progress is occurring. Most shops only have a "check-in counter" and maybe a hidden area behind a curtain & you are really not sure if the work is actually being done on premises & who is doing it or is it being sent out to who knows where? When you come to my shop, you are meeting first hand with the technician that will be doing the repair work, so there is no "communication breakdown" in our process. We like for customers to see what kind of work is being done & leave comfortable with the fact they can see, we know what we are doing! Thanks again for your repeat business, [member name removed]!

lisa T.
05/2013
5.0
clock repair
  + -1 more
Steve, the owner, was very nice, and knowledgeable regarding clocks. Brought in one which he made a minor adjustment (for free) that I had not been aware needed to be done. Told me the clock needed nothing more and sent me on my way with a suggested cleaner for the case that turned out to put a beautiful finish on the clock. And indeed it is running great. He was refreshingly honest in saying the clock did not need anything else. Not many people now days are that way. After that, 2 decided to bring in 3 more clocks. One was past the point of being repaired, cost was outweigh value. 2 I left for repair. I'm thrilled to find a competent horologist, and a nice guy to boot! If you visit Steve with a clock for repair, be sure to check out Charlie the dog! He's a hoot!
Description of Work: repair of 3 antique clocks

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

6110 Milwee St Suite B, Houston, TX 77092

www.clockcountry.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Clock Repair

FAQ

CLOCK COUNTRY is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

CLOCK COUNTRY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CLOCK COUNTRY does not offer free project estimates.
No, CLOCK COUNTRY does not offer eco-friendly accreditations.
No, CLOCK COUNTRY does not offer a senior discount.
Yes, CLOCK COUNTRY offers emergency services.
Yes, CLOCK COUNTRY offers warranties.
CLOCK COUNTRY offers the following services: Clock repair: From complete restoration of the mechanism gear train to routine servicing (oil & adjust), metal refinishing & repair (brass polishing & re-silvering of dials), custom glass replacement & cabinet repair. Moving & storage: Pick-up & deliver for local move, storage during transitional moves. Insurance claims: Transit damage, fire & water restoration.
Watch & Jewelry repair (We only service & repair clocks)

Contact information

6110 Milwee St Suite B, Houston, TX 77092

www.clockcountry.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed