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Certified Termite & Pest Control

4.8(
190
)
Holiday Lighting - Add or Remove - Materials Provided by Homeowner, Holiday Lighting - Add or Remove - For Business - Materials Provided by Business, Bug and Insect Pest Control Service,

About us

We are family atmosphere owned and operated business who values family also values customers. Building long-term relationships is our goal, so naturally we stand behind our services like no one else. Plus we offer some of the broadest coverage in the industry. Not just for homes, but for businesses and multi-family properties as well.

Business highlights

51 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8190 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
2%
2
1%
1
1%
Write a review
Showing 1-25 of 190 reviews
Kiran C.
Jan 2021
5.0
Yes, I recommend this pro
It is a long ago but I have nothing wrong to tell.
David N.
Dec 2020
1.0
$7,578
We have used them for over 1 year and they come out quarterly. Recently, they have gone downhill. They came and a few days later, I noticed black ant-like bugs around the office. I called and they told me that they were going to send someone out the next day. The next day came and no one came. I called back and they rescheduled the appointment. No one came to the second appointment either. I called into cancel and they told me that they couldn't cancel commercial accounts and that I would have to talk to a manager. They told me the manager would call me within 24-hours. No one called me back within 24-hours so I called back 2 days later and they finally let me cancel the account. Overall, their policy of satisfaction guaranteed and money-back guarantee is inaccurate. I just noticed they have a 1.19/5 rating on the Better Business Bureau too.
Veronica W.
Mar 2020
5.0
Yes, I recommend this pro
$3,090
They were great, they were punctual, they communicate very well, very friendly, professional and they even gave you suggestions.They were very flexible.
Liem N.
Oct 2019
5.0
Yes, I recommend this pro
Good service
Michael P.
Aug 2019
5.0
Yes, I recommend this pro
$6,900
Service was great, Troy arrived early. While he was here, he pointed out a honeybee nest and provided a quote for removal as well. Very professional and polite person. Price was right!
Response from

"Thank you for taking time to review our team. We look forward to continuing our partnership."

Colleen B.
Jun 2019
5.0
Yes, I recommend this pro
$9,900
great!! Great job - very polite guy, got it done the day after I asked for services and did a wonderful job. Will hire again
Response from

"Thank you for your business."

Sarah S.
May 2019
4.0
$28,000
We were very happy at first but then a technician came out who sprayed my daughters toys. She was 18 months at the time. We also had issues with them just texting or calling to tell us they were coming without trying to schedule so of course we weren’t home and the inside of our home wasn’t sprayed. Finally when I said I wasn’t happy and wanted to just commit to a quarter not an entire year, they charged me for a year and took almost a month to refund my money.
Response from

"You are on our Silver Plan, which is a barrier treatment around your home. We do our best to keep the products out of your home. However, if you are having issues inside we will certainly address the issues. It is our policy to pick up toys left by our customer's in the yard. We apologize for this error and desire for you to call the Branch Manager. In the future when concerns of this nature arise he will immediately address them. Thank you for being part of the team!"

Travis W.
Mar 2019
5.0
Yes, I recommend this pro
$7,400
Great company, great prices and always on time.
Response from

"Thank you for being a part of the Certified Termite and Pest Control Family. We offer $75.00 service credit for every friend or family member that signs up for a quarterly maintenance plan."

Colette B.
Jan 2019
1.0
The man placed 6 traps and NEVER came back to check or retrieve them. My son went 3 days ago to regulate water temperature and discovered that ALL traps snapped and 2 of them have dead rat on. Disgusting and dangerous for my health.
Response from

"Dear valued customer, We dropped the ball on your service. Our follow up process was not performed in our standard way. We greatly apologize for your inconvenience. If there is anything I can do further please do not hesitate to call the office and ask for the Branch Manager. We are better than the service you received."

Ray R.
Nov 2018
5.0
Yes, I recommend this pro
It went perfectly. I cannot think of anyythat he might have done better. I want to add my voice to Certified's excellent reviews
Response from

"Thank you for joining our family with the Gold Plan. Gold Plan covers 24 Pest with 10 being specialty Pest that other companies up charge to control. We offer $75 referral bonus used off your next services if your family or friends sign up for a maintenance program."

Sachin K.
Nov 2018
5.0
Yes, I recommend this pro
Okay. No complaints. Usual preventive service.
Response from

"Thank you for the feedback We appreciate the business."

Russell S.
Nov 2018
5.0
Yes, I recommend this pro
It has been 10 days now and there are no signs of any bugs. Certified had the best price and did more than other companies. The others wanted me to do a lot of preparation. The Certified man did it all.
Response from

"Thank you for your review. We have the broadest coverage in the industry."

Harold S.
Nov 2018
5.0
Yes, I recommend this pro
It has been almost 2 weeks and I haven't seen any Yellow Jackets in the area. We did not get the email receipt we were told to expect. That is my only complaint.
Response from

"Thank you for your business. Your receipt should have been sent and your concern is being investigated. Continuous improvement is our ongoing goal, feedback such as yours helps us with this process."

Fred S.
Oct 2018
5.0
Yes, I recommend this pro
$65,000
Great, very punctual.
Response from

"We know your time is valuable, being within your quoted time frame is our promise. Thank you for being a Certified Termite and Pest Control customer."

Gary L.
Oct 2018
5.0
Yes, I recommend this pro
$43,200
He was on time and installed the stakes in a short amount of time. He gave me a copy of the contract and information on the stakes.
Response from

"Thank you for allowing us to install a product that will protect your largest investment from termites and becoming a part of our team. We appreciate the review."

Liberty R.
Sep 2018
5.0
Yes, I recommend this pro
$12,000
fantastic- timely, friendly, helpful
Response from

"We appreciate you as part of our Certified Termite and Pest Control Family!"

JOHN K.
Sep 2018
5.0
Yes, I recommend this pro
$8,100
Technician showed up within the target timeframe and completed the job under 5 minutes. All he did was spray the nest from 10 feet away.
Response from

"Thank you for your feedback. We appreciate your business. Please call the office so we can get you setup on a regular maintenance Gold plan that covers wasp ground up to 12 ft on your structure and 23 other general pest."

Clay B.
Sep 2018
5.0
Yes, I recommend this pro
Very well. We hired them for a monthly contract.
Response from

"Thank you for your review. Tell your family, friends and neighbors and receive $75 referral bonus. Call today for details."

Lee C.
May 2018
5.0
Yes, I recommend this pro
Company arrived early and was professional and honest. Will use service when needed but I currently do not have termites.
Response from

"We appreciate your review. Please review the benefits of a preventive termite selection on our website. Certifiedtpc.com"

Peter C.
Apr 2018
5.0
Yes, I recommend this pro
After an initial offer through Angie's list, I was happy with the treatment service and signed up for quarterly visits. I get a call several day before the service and am given an opportunity to contact them if the inside needs treatment. If I am not home a the time, they will treat the outside,
Response from

"Thank you for your commitment to Certified. Your feedback and loyalty is greatly appreciated. Refer a friend and get $25 off your next service."

Chandra R.
Apr 2018
4.0
Yes, I recommend this pro
$7,500
Great. They are responsive via phone but we have had a few late or delayed appointments. The service level really depends on the technician that arrives. Some are super thorough and some are just a quick and dirty spray around. Best service technicians are an "A" for sure, worse are only a "B" so overall we have been very happy.
Response from

"Thank you for honest feedback. We will continue to strive and score an A plus all the time!"

Maureen U.
Apr 2018
5.0
Yes, I recommend this pro
The man was on time and very courteous. He did the work at an awesome price. I will follow up when needed. I highly recommend!
Response from

"Call us when your ready. We appreciate you."

Erica V.
Apr 2018
5.0
Yes, I recommend this pro
Certified was extremely professional. We have actually started using them regularly now, since finding them on Angie's List. They come out whenever we have any issues. They are always very friendly by phone and professional when they arrive to the house.
Response from

"Thank you for reviewing us. We appreciate your long time commitment to Certified. It is great to hear from a tenured customer such as yourself."

Sadie H.
Apr 2018
5.0
Yes, I recommend this pro
$69,500
Very responsive and easy to schedule. Just had my first treatment and everything seems to be working as it should.
Response from

"Thank you for purchasing our Platinum Plan. You are covered for 29 pests by our guaranteed pest control coverage!"

Zbigniew S.
Feb 2018
4.0
Yes, I recommend this pro
Good very processional and polite contractors.
...
Showing 1-25 of 190

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Certified Termite & Pest Control is currently rated 4.8 overall out of 5.
Certified Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, Certified Termite & Pest Control offers free project estimates.
No, Certified Termite & Pest Control does not offer eco-friendly accreditations.
No, Certified Termite & Pest Control does not offer a senior discount.
No, Certified Termite & Pest Control does not offer emergency services.
No, Certified Termite & Pest Control does not offer warranties.

Contact Information

9320 Montridge Dr, Houston, TX 77080

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