Very important, we only install Flooring purchased from Carpet Giant to ensure manufacturers warranties. Family Owned and Operated since 1976! For over 48 years Carpet Giant has been at the same location selling quality flooring to Houston and surrounding communities. Come in today and see the GIANT Showroom and GIANT Warehouse stocked with the latest trends in flooring from all the top manufacturers. Carpet, Hardwood, Laminate, Tile and Luxury Vinyl Flooring, We Are Your One-Stop Total Flooring Store! We buy carpet by the truckloads. That is why You Can Save 40-70% On Carpet Every Day! We have such a giant inventory; we really can guarantee “Next Day Installation” on in-stock carpet. Carpet Giant prides itself in having the most experienced Flooring Consultants & Installers in the business, some have been with us for over 30 years and others have upwards of 40 years’ experience in the flooring industry. We are proud to announce that we have received The Better Business Bureau "Award of Excellence" for the past 10+ years. We also have received the Super Service Award from Angie’s List year after year. Proving that Carpet Giant is a business you can trust! We invite you to visit us at our Showroom or schedule a “Shop At Home” appointment and we’ll come to you! We now offer full Kitchen & Bathroom remodeling. Call to schedule a consultation today. On every invoice the product name, manufacturer, quantity, and price are recorded. All costs are broken down material, labor, tax. At the bottom of every invoice our warranty information and return policy is printed. There are no “hidden costs” at Carpet Giant. The owners of Carpet Giant are on site and are available to help handle any situation that may arise.
Flooring Sales & Installation - Carpet, Tile, Hardwood, Sheet Vinyl, Vinyl Plank, Laminate, Area Rugs. We now do countertops, kitchen & bathroom remodeling
We do not repair or Install flooring not purchased by Carpet Giant.
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
12% | ||
4% | ||
3% | ||
5% |
"Hi Mr. [Member Name Removed], Did you meet with a salesperson from Carpet Giant?"
"Thank you for your business and kind review!"
"We appreciate your business and hope you enjoy your new flooring for years to come!"
"Thank you for choosing Carpet Giant! So happy you are satisfied with your flooring."
"Thank you for taking time to post a review. So happy that we could accomodate your schedule on short notice."
"Thank you for the "A" review! So happy to hear that Ben was able to help you with new flooring. I will pass the compliment on to him."
"Thank you for the review, hope you are enjoying your new carpet!"
"I am very sorry that you did not hear from the installer/sub contractor. As you can imagine, our installers are extremely busy handling installations for our customers. It is our policy to only install flooring that is purchased from Carpet Giant, that way we know what the product is, who manufacturer is & what the warranty is on the flooring. Our installation representative told me she made it clear that if she was able to get a subcontractor to do it that it would not be through carpet giant that it would be directly through the installer as a sub-contractor. I apologize for any confusion. Thank you for bringing this to our attention."
"Hi Mr. [Member Name Removed], We are searching for your invoice so we can see what carpet you purchased, I only show an invoice for your name & address from 6/30/2015, above you stated it was installed 01/06/2017. Maybe it was under a different name or address? The carpet you purchased in 2015 was an excellent carpet. Please contact Renee Stephenson, our sales manager, so we can find out what kind of carpet it is, all carpets come with various wear & stain warranties. We would like to help you with your carpet 713-224-2213"
"Thank you for the review. Sorry you had to unexpectedly move some items. I hope you are happy with the installation & your new floors."
"We hope you are enjoying your new carpet. Thank you for your review."
"I apologize that you did not have a good experience with Carpet Giant. It is clearly stated on our invoices that we do not cut doors. I have spoken with all employees involved with the sale and installation of your job to hopefully make sure there is better communication with the customer in the future. I appreciated you bringing this to our attention. Thank you for your business."
"Thank you for choosing Carpet Giant for your flooring. We appreciate your business & your "A" review."
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Sunday: | 12:00 PM - 5:00 PM |
Monday: | 8:00 AM - 6:00 PM |
Tuesday: | 8:00 AM - 6:00 PM |
Wednesday: | 8:00 AM - 6:00 PM |
Thursday: | 8:00 AM - 6:00 PM |
Friday: | 8:00 AM - 6:00 PM |
Saturday: | 8:00 AM - 6:00 PM |