BRANCHBUSTERS

Exceptionally well

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They were very prompt, they were very pleasant, and very funny. They gave my quotes and he was a very nice chap. I still need the work done and I did get a comparison quote and I would consider using him.

Outstanding job!

We called Branchbusters to make an appointment to get a free estimate on our job. Sharon was able to come out just when we wanted, and though she was going to be a little late due to traffic, she called to let us know, which we really appreciated. Sharon was very friendly and appeared to be very professional and knowledgeable. She asked what we wanted specifically and offered suggestions as appropriate. There was never any high pressure tactics. She seemed genuinely concerned that our wishes would be met and she assured us that we would be pleased. She gave us what we felt was a very good quote, so a few days later we called to make an appointment for service for the following week. Sharon said that she would get back to us with specific details. She did not. Granted we were a small job and probably not high on their list of priorities. We finally called Sharon late in the week and nailed down an appointment for 2 PM the following Tuesday. As it turned out, they were running late that day as they were performing a much bigger job elsewhere that morning. What bothered us is that they never called to keep us informed that they would be late and to give us an update as to when they would actually arrive. After a couple of phone calls back and forth (initiated by us), we were assured that they would come and complete the job that afternoon. They did come approximately 45 minutes late as I recall, and as stated above, they did a fantastic job. We could not have been more pleased with the outcome. Our only real problem was with communication with the company. We certainly would utilize their services again and would recommend them to our friends.

See paragraph above. Overall, the job was well done. I would use them again for that reason.

The crew that came in made short work of the job in a very professional manner at the date and time promised.

they promptly returned my calls, provided an estimate timely, secured all necessary permits, made the whole process very easy. They did a great job.

They are very friendly with a lot of great ideas. They don't push doing something one way or another, but he will suggest what he thinks is best. He really seems to know what he's talking about. He cleans up well after his jobs.

The yard has a lot of trees, bushes, and shrubs that need to be trimmed yearly. I have used Branch Busters for many years. Recently, they were out and trimmed my six or eight big oak trees in the yard. They also trimmed my other smaller trees, shrubs, bushes, and took down a small tree. I was very pleased with the work, and Kirby has a new mulcher. He uses to mulch up the trimmings.