This pro may not be in business
Find a similar pro in your area who's available now.
Geo Icon

Bella's Neat Maid Services

Janitorial Service, Maid Service,

About us

Bella's Neat Maid Services is a woman owned small business in the Houston Area focusing on providing excellence, quality and customer satisfaction through house cleaning services. If you are a home owner seeking to brush up your beautiful home, bring out the shine and show off the beauty and the neat of your place, you have found the right people. We are an eco-friendly company, bonded and insured, trustworthy, reliable and happy. OUR MAILING ADDRESS IS 13022 THATCHER DR HOUSTON TX, 77077

Business highlights

Se habla espanol
Emergency services offered
11 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
26%
3
5%
2
5%
1
11%

Filter reviews by service

Showing 1-19 of 19 reviews
Jeff R.
Jan 2024
3.5
Yes, I recommend this pro
$500
Marta personally came and decided all of my roommates orally. She loved her work and it didn't take long for her to finish us all off. She seemed to love her us moan as she slowly brought each of us to climax. What service! Big smile on al our faces!! Thank you thank you thank you!!

Rosemary N.
Oct 2018
5.0
Maid Service
Yes, I recommend this pro
Fast, efficient, not always on time but good quality work.

Marc S.
Jul 2016
1.0
Maid Service
They left in the middle of cleaning the bathroom.. They suck
Response from Bella's Neat Maid Services

"As per confirmation from Home Advisor, this negative review will be removed. The safety of Bella's Neat Maid Services crews comes first. The team left the property after the first 10 minutes due to the inappropriate attitude of the client."


Chad P.
Mar 2016
3.5
Maid Service
Yes, I recommend this pro
I wanted them to come back, but they never did a follow up call to schedule bi weekly visit, so they lost my business. They sayid the office would call to set up visits. Never did.
Response from Bella's Neat Maid Services

"We would like to thank you for the opportunity of offering cleaning service at your property, we did performed the initial cleaning service on 03-17-2016 Please accept Bella's office apologies for not contacting you , Office did schedule your property on a biweekly service based on the team confirmation notes. Bella's office did receive your request to start the biweekly service on 04-05-16 . Again, Thank You so very much for your preference, Bella's Team"


Hollie D.
Oct 2015
5.0
Maid Service
Yes, I recommend this pro
I had a different maid service before, and these ladies did so much more and didn't cut any corners. They were very thorough and even got things I would not have thought of. There was one pre-existing problem with rings from cans on the table which they were able to take care of.

Tammy C.
Oct 2015
1.0
Maid Service
I got a price for 2 people for 2.5 to 4 hours. They sent 3 people and charged more than they told me. And things were broken. When I talked to the Supervisor I was told they charged more due to the distance to my home. I can not get anyone to contact me about the broken Waterford Crystal or clock.
Response from Bella's Neat Maid Services

"Please accept our sincere apologies for the inconvenience you may have experienced in respect to the last cleaning service at your property.At Bella s Neat Maid Services, we take pride in ensuring our customer s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to the poor work efficiency of one of our customer service. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again and Bella's hope You are very satisfied with Your Initial service free of charge. Sincerely...Bella's Neat Maid Service"


Eileen C.
Sep 2015
4.0
Maid Service
Yes, I recommend this pro
$115
professional and on time

Cheri C.
Aug 2015
5.0
Maid Service
Yes, I recommend this pro
Their customer service was excellent. When they know I was not happy, they sent a supervisor to make things right. Did a great job and am happy with the work.

Jerry H.
Aug 2015
4.7
Maid Service
Yes, I recommend this pro
I am generally very satisfied at the professional and thorough cleaning my home gets twice a month. The cleaning teams are friendly and efficient. I find the pricing very reasonable.

Micaela L.
Nov 2014
5.0
Maid Service
Yes, I recommend this pro
$15,400
I have already recommended them to other people and will continue to use them as needed .

Anu V.
Nov 2014
2.5
Maid Service
Yes, I recommend this pro
n/a
Response from Bella's Neat Maid Services

"We really appreciate your preference as a recurrent client since 10/28/2014 to 01/10/2015 Thank you for choosing our company. We look forward to serving you again in the future."


Shana S.
Oct 2014
2.0
Maid Service
$60
I was paying for 2 people to clean my small 675 sq ft apt when i only needed 1. When I asked about it, I was told that 2 people always clean on one job. That might be fine if I had a much bigger place. The price is too high and they gave the illusion of clean when I was paying for the actual clean. Customer service was good though. Very friendly.
Response from Bella's Neat Maid Services

"Here at Bella's Neat Maid Services, We strive to provide the highest level of service possible, Policy company require to send a team of two people to perform a quality of service. Bella's initial service is $35.50 per hour ,providing equipment and products need it. As a valuable customer, your comments and opinions are very important to us."


Jamie H.
Oct 2014
4.7
Maid Service
Yes, I recommend this pro
Professional, prompt, & courteous. Excellent job.

Carmen A.
Oct 2014
4.5
Maid Service
Yes, I recommend this pro
They showed up on time and were thorough. I will continue to use this service.

Vernon & Carol U.
Sep 2014
4.5
Maid Service
Yes, I recommend this pro
$135
The cleaning crew was punctual and came prepared to do intense cleaning as I requested. With the exception of two minor over-sites (which were corrected) the cleaning service did an outstanding job. I have contracted with the company to clean my home on a bi-weekly basis. I would definitely recommend this company

Laveta D.
Sep 2014
4.0
Maid Service
Yes, I recommend this pro
great service

Shanta B.
Sep 2014
4.0
Maid Service
Yes, I recommend this pro
No e
Response from Bella's Neat Maid Services

"Thank you for choosing our company. We look forward to keep providing you our cleaning services. It is a pleasure doing business with you. :)"


Cynthia B.
Aug 2014
5.0
Maid Service
$71
I was very pleased with the professionals that came to clean my dusty, dusty, furry home. Having multiple cats and a dog, all wood floors, tile, ceiling fans in every room, shutters throughout, there was a lot of work to do. The two ladies started in the back where bedrooms are and worked their way forward, consistently cleaning. They even got a stain out of the commode that I have been trying everything on. "wow" I felt like the house was so clean when they were done. I highly recommend them. I even got 50% off my first visit and have scheduled another call in a few weeks. csb
Response from Bella's Neat Maid Services

"We are so pleased that you have enjoyed our service :)"


Janice H.
Aug 2014
5.0
Maid Service
Yes, I recommend this pro
They did an excellent job and I would recommend this company.
Response from Bella's Neat Maid Services

"Thank You :)"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bella's Neat Maid Services is currently rated 3.9 overall out of 5.
Monday: Closed Tuesday: Closed Wednesday: Closed Thursday: Closed Friday: Closed Saturday: 8:00 AM - 5:00 PM Sunday: Closed
Bella's Neat Maid Services accepts the following forms of payment: CreditCard
Yes, Bella's Neat Maid Services offers free project estimates.
No, Bella's Neat Maid Services does not offer eco-friendly accreditations.
No, Bella's Neat Maid Services does not offer a senior discount.
Yes, Bella's Neat Maid Services offers emergency services.
Yes, Bella's Neat Maid Services offers warranties.

Contact Information

2437 Southgate Boulevard, Houston, TX 77030

Service Hours

Sunday:Closed
Monday:Closed
Tuesday:Closed
Wednesday:Closed
Thursday:Closed
Friday:Closed
Saturday:8:00 AM - 5:00 PM
Share project details to get started.