ASG Security

Good, but expensive

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ASG took over monitoring our alarm system from a previous company, because the previous company was unable to handle VOIP phone service.  While their pricing is good, we don't get the same level of contact that we had with the previous provider.  For example, they have never contacted us to do a system test, as our previous provider did.  Otherwise, the service is fine.
They do good communications when it comes to billing and service-related issues.
We've never had the alarm go off, so I don't know how their response to that would be.

I didn't accept the product .it is not the only bad experience I have with them .a lots of time the technician dose not know any thing about the alarm!

Total price for the bumper, restore and rechrome and shipping would be $725. This includes a lifetime warranty and show car finish. Current lead time is 6-8 weeks. Please feel free to call with questions

Thank you,
Ginelle
713-671-0100 shop

The man who came out for the quote was very nice. Unfortunately, the cameras were going to raise our rate. We found another company that would not increase the rate to add cameras. When I called ASG to tell them why we were not going with them, the man on the phone hung up on me.

I just received a call back from a manager who threatened me by saying that I had a contract Iuntil next June that I could not be released by.  I told him I had not signed a contract since 10 years ago.  The whole situation was scary.

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The service was great.

It is great. They did a good job. They are local monitoring which I like.

Chris Turner came by our house several times to talk to us and worked hard with our schedule until we could get the system activated. He was always pleasant and answered all out questions. He even gave us the motion detector for free. He didn't give up when we had schedule issues. The price per month was very reasonable. They set up a time for installation and called in advance when promised. They came and installed everything quickly. When there was an issue activating due to my computer/phone system they didn't give up and stayed until the work was completed. They went out of their way to get it activated. I was trained in the systems use and all paperwork was left with me. Overall a great experience. The only thing they didn't do was clean up the small mess they made when they drilled a hole in the wall. (Took me 2 minutes to clean so no big deal)