ARS/Rescue Rooter Houston logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

ARS/Rescue Rooter Houston

4.7(
196
)
Electric Furnace / Forced Air Heating System - Install, Gas Heating and Furnace Service, Central A/C Installation,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Providing mechanical repair, maintenance and replacements, services residential & small commercial customer

Business highlights

Se habla espanol
Emergency services offered
34 years of experience

Services we offer

Air Conditioning, Attic Insulation, Electrical/Appliance Repair, Heating, Plumbing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7196 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
0%
1
5%
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Filter reviews by service

Showing 1-25 of 196 reviews
Philip L.
May 2025
5.0
Central A/C Installation
Steven Jinkins and Conner Little did a great job. Came to my house on time and walked me thru the different repair options.
Sharon C.
Dec 2024
4.0
Electric Furnace / Forced Air Heating System - Install
$69
The appointment was made for Dec 9 to do a preventive maintenance check on the electric heating system. They called the morning of Dec 9 to say they had overbooked and could I reschedule? It was rescheduled for Dec 13, but no email confirmation was sent. I called the afternoon of Dec 13 at 2:30 pm to confirm they were coming and was told it would be after 4:00 pm. I said "fine, I need to run to the grocery store but will be back before 4:00 pm. I returned home at 3:50 pm to find a call from the technician that he needed my gate code to enter at 3:14 pm. So I called the dispatcher again at 3:55 pm and she said she had another technician available. He showed up at 5:46 pm and was here a little over an hour. He was thorough and tried to do a good job. He left an estimate for an expensive repair that is questionable. I have used this company for a long time but this was an irritating experience primarily due to the person making appointments and the dispatcher.
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Anita B.
Oct 2024
5.0
Yes, I recommend this pro
Tucker Kutzer was very professional and did exceptionally good work. He was very nice and respectful.
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Nia T.
Oct 2024
5.0
Yes, I recommend this pro
Rep was extremely knowledgeable and informative polite clean and professional as well as thorough!!!!!
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Matt C.
Sep 2024
5.0
Central A/C Installation
Yes, I recommend this pro
Clean install
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Jack G.
Sep 2024
5.0
Yes, I recommend this pro
Replaced thermostats
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Bilal S.
Aug 2024
0.5
they sent a sells person not a Pro tech to fix the issue with water heater, this company is no good they are not honest.
Response from ARS/Rescue Rooter Houston

"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Team a call on 713-856-1153 at your convenience."

Betty C.
Aug 2024
5.0
Yes, I recommend this pro
Very professional
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Zamerool A.
Aug 2024
5.0
Yes, I recommend this pro
Service is very good I will refer to.any other Teck is very wise man in his work and very loyal.and friendly I appreciate his service. He need a raise I. Work.for his outstanding duty. Thank yoj
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Mark N.
Jul 2024
5.0
Yes, I recommend this pro
Service performed was related to Hurricane Beryl
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Linda H.
Jul 2024
4.5
Yes, I recommend this pro
Technician was very knowledgeable and professional. Cleaned up after himself and answered all my questions.
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Louis S.
Jul 2024
5.0
Yes, I recommend this pro
I called at 2pm on a Sunday and Chris L. was at my home before 3pm to assess and repair my issue. I definitely would recommend ARS for A/C service.
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Kenya T.
Jul 2024
5.0
Yes, I recommend this pro
The technicians were very knowledgeable ,caring and provide excellent customer service!
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Jerry Z.
Jul 2024
3.0
Yes, I recommend this pro
Well, I had a kitchen sink blockage. I saw their $83 drain clearing coupon. I spoke to a gentleman, explained what is going on, and I clearly asked if their advertised $83 deal would apply. He said YES. Then he emailed me the coupon to use. The plumber gets here, sees that it is not the MAIN LINE, but an inside branch (kitchen sink) and states the coupon WILL NOT APPLY, Then quotes me around $360 !!!!! I said NO. He offered to cut it to around $250. I said NO. I do not like the baiting. He then spoke to a manager, and they cut it to $150. I did that. The plumber was GREAT !!! He did a wonderful job. The issue is TOTALLY with the guy on the phone who said the coupon WOULD APPLY. All said and done, the baiting sucks.
Response from ARS/Rescue Rooter Houston

"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Team a call on 713-856-1153 at your convenience."

Gerald M.
Jun 2024
3.5
Yes, I recommend this pro
Install went well. ARS is Lowes installer. Picked up my Lowes WH. Strapping was on gas water vent pipe was omitted. ARS installer said he didnâ t have any and the one they cut off was too short and said the roofer that was coming and he had that strapping. Roofer came to reseal the vent pipe and did a nice job but also said he had no strapping. Said he was going to come back to fix it. Day 3. Ow.
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

ROBIN W.
Jun 2024
5.0
Yes, I recommend this pro
I will hire them again!!
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Nancy H.
Jun 2024
5.0
Yes, I recommend this pro
My technician was polite, professional and knowledgeable. He was neat and cleaned up the area before leaving
Response from ARS/Rescue Rooter Houston

"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."

Lenon J.
Jun 2024
5.0
Yes, I recommend this pro
Mr Joe Kiggans came out to give my ac unit a tune up. He was very friendly and professional. He explained everything before and after he finished. Great job!
Jesse V.
May 2024
5.0
Yes, I recommend this pro
I felt Carlos was outstanding. Carlos was friendly, kind, helpful, very thorough and trustworthy. I felt very comfortable having him test and diagnose my system. . System back up and working line new. I know who to call when I need service in the future. Thanks again Carlos @ARS ð
Dana S.
May 2024
5.0
Yes, I recommend this pro
Quick service, technician was prompt, spent time to answer questions and polite.
Mike P.
May 2024
4.5
Yes, I recommend this pro
Good service
Julie H.
May 2024
4.0
Yes, I recommend this pro
Service from the technician was great. The appointment was scheduled the previous day with a 4 hour time slot. No communication was received day of service. When no one showed, I Called at the end of that time slot and was pushed out another 2 hours after waiting the initial 4 hours. They are good but Be prepared to wait.
Chris C.
Apr 2024
5.0
Yes, I recommend this pro
Great experience and very helpful
Eric L.
Apr 2024
5.0
Yes, I recommend this pro
Steve Jinkins was very courteous knowledgeable. He was the first service person to take show me in process pictures of his work on *my* AC unit. It made me feel more comfortable, not only with him, but also the repairs. I would recommend him to others.
Todd C.
Apr 2024
5.0
Yes, I recommend this pro
$2,000
Jonathan came out to give us a quote. He was extremely professional, knowledgeable about the process, and explained all of our options. The installation crew came out the next day and the install was also very professional. The crew was very friendly and made sure we knew the progress and what areas they needed access to in order to complete the work. I especially appreciated the fact that they were so quick and the area so clean when they were done.
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Showing 1-25 of 196

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ARS/Rescue Rooter Houston is currently rated 4.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
ARS/Rescue Rooter Houston accepts the following forms of payment: CreditCard
Yes, ARS/Rescue Rooter Houston offers free project estimates.
No, ARS/Rescue Rooter Houston does not offer eco-friendly accreditations.
No, ARS/Rescue Rooter Houston does not offer a senior discount.
Yes, ARS/Rescue Rooter Houston offers emergency services.
Yes, ARS/Rescue Rooter Houston offers warranties.

Contact Information

10515 Okanella, Houston, TX 77041

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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