Apex Sprinkler & Irrigation
About us
Apex Sprinkler and Irrigation is a licensed and insured full service irrigation company serving the Houston area. There is one full time employee year round, other full and part time employees as season requires. We do use subcontractors with different skill sets such as, but not limited to: trenching, landscaping, brickwork, higher voltage electrics. Apex Sprinkler is licensed by the state of Texas, LI 9436. Current labor rates are $75.00 per hour for technician. There is no charge for system installation estimates. Charges for system evaluation and troubleshooting will be priced at technician rate of $75.00 per hour. Their is no trip charge if you mention Angie's list. Owner is licensed irrigator with ten years experience in sprinkler industry with advanced troubleshooting experience. Truck will arrive with equipment and supplies to do 90+% of repairs.
Business highlights
Amenities
Emergency Services
Yes
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"I was very overworked at the time and in hindsight should not have bid this job. I frequently come straight from service calls, late in heavy traffic, and dirty; hardly what one would expect from a sales call. The layout of the property was challenging and required a lot of spray heads to meet state code. The property could be adequately if not efficiently watered with a sub standard system at a much lower cost but that is not the quality of work I do. I will try to be more presentable on sales calls and not spread myself too thin in the future."
Brett is very professional and knows what he is doing.
I called him on the day of service to verify that he was still coming, and he told me that he was not, that he got a and quot;bad vibeand quot; from me because I kept telling him that I couldn't hear him whenever he was trying to give me his pricing information (even though he acknowledged his poor cell phone reception while on the call). I explained the mixup, asked him to still come out, and he said he was worried that I would stiff him. I explained that it was a rent house, I own several of them, and that people typically take a credit card or send me a bill. He agreed to come by my office the next day to get paid.
After getting off of the phone, I decided that I didn't have a and quot;good vibeand quot; from this whole experience and called another company, who promptly answered, sent someone out, and quoted me a price $40 cheaper for the repair.
"Member called me. I heard him fine. When told the price range of $110-$200, he said he did not get it. I repeated twice more, each time he said he did not get it. Call dropped. I looked at my cel each time, maximum bars. I had good signal. I was astounded when he called the next day asking if the work was scheduled with no agreed price. I do very good work and am able to add customers on a very limited basis. Getting back to a call like this will depend on my work load at that time. Current customers take priority. I went over pricing with him at his second call and agreed to do the work. He called later and cancelled, said I was glad he found someone. For the record, I do not schedule work without an agreed on price, in this case $110-$200. It is quite offensive that Member graded my pricing at $200, when repair may have been $110, or $50 less than he paid someone else. My profile states the best way to contact me is thru e mail. I have no receptionist, and do not care to answer phone while driving. An agreed on price and scope of work in an e mail is reassuring to a customer, and me."
He showed up precisely at 7am on Thursday and immediately got to work. I was still in bed asleep at that time, but he knew what to do and didn't let my laziness hold him back. When I left the house he had already been there working for a couple of hours and he estimated that he would be done later that day. I asked him how he would like to be paid and he said he would just leave an invoice and asked that I mail him a check.
When I got home from work Thursday evening, I had an email from Bret explaining all of the work that he had done (including repairing a few additional items at no charge) and where he left the invoice. He even left a self-addressed and stamped envelope for me to mail the check to him! I immediately emailed him back to express my gratitude and put the check in the mail to him.
In all of my experience with contractors, this one with Bret stands far above the rest. He was responsive, punctual, professional, and very reasonable to deal with. Not only that, he is a nice guy who has a love (like I do) for restoring classic British sports cars. It was really nice to spend 30 minutes chatting with him about MGs! I HIGHLY recommend Bret to be your and quot;Go Toand quot; guy for anything relating to your law sprinkler system.
"One man, one truck, one phone, one drought. I am overwhelmed. My apologies. 25-40 phone calls a day. Have to take care of current customers first. I am very good at what I do, Angie's list has inundated me. Can do about 3-5 service calls per day. Will not be returning many calls until we have rain. [email protected] is my e mail address. It is easier to respond this way."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
7941 Katy Fwy, # 122, Houston, TX 77024
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