Allen Plumbing Co

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As it turned out, I discovered (after I had made the appointment) that we already had a gas line run to the utility room. Unfortunately, I neglected to call Mr. Allen back to cancel the appointment. He showed up right on time for his appointment at which time we told him we no longer needed his service. He had every right to be upset, but I appreciated the fact that he didn't try to charge me for the visit. He is very professional and he will be the first person I call the next time I need plumbing services.

I was surprised that pipes in the front of our home surrounding a water filtering system had rotted out, when they were replaced less than 20 years ago. Curtis Allen came right out and said that since we have a copper system, they should not have installed galvanized pipes for the hoses, etc, since that causes electrolysis to rot out the pipes faster. He quoted me a price to replace it all with copper, which included some digging, and of course soldering the copper. While he was at it, I had him remove the filtering system, which he advised me he "wouldn't have on his house." My long-term plumber had just recently installed a similar galvanized system at three times Curtis' cost on our back deck. curtis is a one-man show and his wife, Fran, handles the appointments. He was late showing up, but Fran called to alert me that he needed to stop for parts. Then it turned out he didn't pick up the insulation, so he had to go get some. Despite those delays and it taking much longer than he estimated, curtis charged me just what he had bid it at, which was lower than my previous plumber would have charged, I suspect. Furthermore, a very polite guy, he apologized for it taking so long. I was very pleased overall and will definitely use him again.

Went great.

Great. See above

I live out of state and asked them to come repair a water heater at a rental unit I own. They wouldn't come to the unit because I wouldn't be there to pay them. I offered to pay by credit card or pay ahead of time (a deposit). I offered references of other services I have used and paid on time. They refused. How sad.

We called Allen Plumbing on a Monday morning. Fran informed us that Curtis would not be able to do the repairs until Wednesday. We agreed to wait. In the meantime, she called to say that Curtis' assistant was availabale on Tuesday, if we wanted to have the job done earlier. We agreed. He showed up as scheduled; replaced our old hot water heater; hauled off the old one; cleaned up everything.

Woke up to sewer back up in tub. Emailed very early, as it was too early to call for service (5 a.m.). Got a return call at 7:45 a.m. by Curtis' wife. They were booked and wouldn't be able to help us. But, she did offer a word of advice, you can't turn your water back on until you get it fixed. Not helpful if you can't come fix it. Got somebody else to come in 2.5 hours. Called a week later after tub faucet broke and water wouldn't turn off. Called during dinner hours, but Curtis helpfully advised how to turn off the water to the house. Again, was too busy this week to come by to fix it. Water in the house couldn't be turned back on until it was fixed, as there's no shut off valve to the tub faucet except to turn off all house's water. With a small child, you need water working in your house. In these emergency situations, you want someone to be responsive. We won't be calling again. Had previously used him for other items, and scheduling was always an issue, but job was done well. Had even written a great report on his prior work. Won't have to worry about scheduling ever again with him.

He arrived right on time, got right to work, and did a great job. I provided my own faucets, and he gave me good information about choosing faucets in the future (if I change them again, I will buy them directly from him). He was very professional, and compared to other estimates I got for this work, his prices are good. Even my dog liked him!

It went well.

Curtis Allen made three trips to our house, once to lay the line, once to start the gas test, fix the dryer vent and problem toilet, and finally to meet the inspector. Each time he was on-time or early. The job went exactly as he described. The only frustrating part of the experience had nothing to do with him. The inspector for the city did not arrive when we expected so Curtis wound up waiting a few hours for the inspector. Curtis is also wonderful and I highly recommend him to anyone who needs plumbing work completed on their house.

Before Mr. Allen arrived, I had hired the trench digging myself to keep the cost down, and followed the guidelines Mr. Allen's gave me. His part went off like clockwork, with Mr. Allen's idea working perfectly. He was prompt and professional in his service, and answered all my questions, giving maintenance advice as well. He does the work himself instead of hiring a less experienced plumber to do the jobs for him. That gives me confidence that his work will be good the next time, as well.

It went very well. I chose the company from Angie's List on the basis of reports and nearness of company. I was politely scheduled for a prompt service. The plumber arrived early even. He was very polite and friendly and competent and knowledgeable. He performed the work promptly and cleaned up afterward. The final amount was the same as the estimate except for a $10.40 fuel surcharge that he hadn't mentioned. I guess I was supposed to know about that. In any event it was no big deal. I definitely will call this company again and recommend them to any neighbors who have a problem.

I called Allen Plumbing to inquire about their replacing my garbage disposal. The woman who answered the phone did not know what the charge would be, so I asked her if Curtis (the owner) would call me. I got an estimate from Curtis (who was at a job site and he called me back promptly). I made a morning appt. (my request) for about 5 days later. Curtis showed up early, removed the old disposal, and installed the new disposal. It took about 30-45 minutes. He was neat and left the area tidy. Total charge was $123.58. The week before I had been told by another plumbing company that no one would do such work for under $400.

He came out and got it done in three or four hours. It was fine.