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Allen's Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

Family owned and operated , serving the northwest Houston area We specialize in washer, dryer, refrigerator, oven, stove, water heaters, water disposals, and cook-tops. Most major makes and models. Free service call (35.00) with repair. We accept all major credit cards, checks, and cash!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Same day service if you call before 1:00pm! Three year warranty on some major repairs.

Services we don't offer

we do not sell parts. We do not repair counter top (small) appliances.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-73 of 73 reviews

lisa S.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don W.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix my Dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eric F.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Showed up on time, had the parts with him and repaired on site for a reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dolly J.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My clothes dryer stopped heating. I called this company and they came the same day and fixed it. The service person was pleasant and answered my questions and my dryer was up and running shortly. I am very satisfied with this company. I have no idea whether it was well priced or not, but I am pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DEBI U.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Date of service:7/8/15 Cost of service:375$
Rating CategoryRating out of 5
Yes, I recommend this pro

Karol Z.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very quick response and said that my Samsung washer repair cost would be greater than the cost of a new machine. So, I took his advice, knowing that he could have easily charged to repair it and then decide that I needed additional repair work that would have ended up costing more than a new machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Denis M.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: changed a defective part in cooktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Kareen S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replace an ice maker in a Kitchen Aid refridgerator on a Saturday. Wonderful service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My Maytag gas dryer was spinning but not heating/drying. Jeff (Allens Appliance Repair) checked several things, and found the igniter needed to be replaced. I did not rate the price charged, as I do not know the price range for replacing an igniter. My dryer is working fine, and the customer service is excellent...

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Buford E.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana W.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the electronic lid assembly on a top-loading Maytag HE washer. I have also used this company in the past for repair on a Kitchenaid dishwasher. This is a very good service company. | |An extra note about the Maytag washer: don't buy it. It is extremely noisy and I don't think it cleans the clothes as well as an old agitator-type washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Sandra P.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gabriel S.
04/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: No service in West Houston
Rating CategoryRating out of 5
Yes, I recommend this pro

Peggy B.
12/2011
5.0
appliance repair
  + -1 more
Excellent
Description of Work: The dishwaher was making a "funny noise". I called, Danny set an appointment and he let me know, if it was not a "quick fix" what the minimum charge would be, if no repairs were performed. This was fine with me as I would never call someone out to tell me what was wrong with it so I could go fix it myself! Danny looked at the machine, ran a short cycle and apparently the "funny noise" had fixed itself as it has worked fine since he was here. I highly recommend Allen's Appliance! He was prompt, professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Evelyn H.
11/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: I would like to thank Angie's List for recommending Allen's Appliance Repair. The gentleman (Billy) was courteous, he arrived on time, repaired my refrigerator and washing machine within a short period of time, the work was excellent and the price was right. Thank you again Angie's List for your recommendation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa S.
06/2011
5.0
appliance repair
  + -1 more
I could not be more pleased! I received service on the same day I called (Monday!) When my cooktop malfunctioned I was worried about finding a quality service provider - Allen's is not my go to for all these needs. I cannot recommend them highly enough!
Description of Work: The ignigter switches on my cooktop went out. Mr. Allen was very knowedgeble and quickly identified my problem. I am especially appreciative that he showed me the problem and walked me through the causes. The work was done in record time for a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jim H.
06/2011
5.0
appliance repair
  + -1 more
good service
Description of Work: replace circuit board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHRISTINE T.
06/2010
5.0
appliance repair
  + -1 more
The price was reasonable; I didn't gasp in horror when he gave me the number. They did the repair in a very timely and efficient manner. It now works fine. I really thought I needed a new door and they cost between $700-$800. He was honest and upfront.
Description of Work: I used Allen's Appliance to fix my dishwasher door. The door was dropping like a guillotine. The cables had broken and I thought I needed a whole new door. They diagnosed the problem and fixed it. They showed me as much as they could. The dishwasher was supposed to be held in the cabinet by four screws and there was only one. They put in the other screws to secure it as a freebie.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
06/2010
5.0
appliance repair
  + -1 more
Very good - quick responsive.
Description of Work: Replaced ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

kim M.
10/2008
1.0
appliance repair
  + -1 more
See above!
Description of Work: Contacted this individual to repair a washing machine. They 'forgot' the appointment. When we rescheduled, they couldn't get a technician to help. When finally pushed, he admitted we were too far and he wouldn't be able to service our machine. I wish he had been truthful upfront and saved us 2 days trouble.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Allen's Appliance Repair
She never scheduled with me!! She scheduled with some one else and thought it was me!! She call me and I had no clue what she was talking about!

CLARA M.
10/2008
5.0
appliance repair
  + -1 more
The old dishwasher was leaking and had a leaky pipe, which they replaced. They were courteous and friendly, and efficient.
Description of Work: They picked up my new dishwasher and brought it to my house and installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

CLARA M.
05/2008
5.0
appliance repair
  + -1 more
Great!
Description of Work: Called because my freezer was not working. He came out within the hour, fitting me in between other appointments, and fixed it! Was most impressed by the service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

BELINDA C.
10/2006
5.0
appliance repair
  + -1 more
DJ has serviced our appliances, which were 3 refrigerators, a washer, and dryer and then replaced the washer and dryer and stovetop. DJ has always advised us on the most cost effective way to approach appliance problems. For example, he replaced only the broken parts of the icemaker which saved us over $100.
Description of Work: They replaced an ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.75
    • 1
    • 2
    • 3(current)

Contact information

13826 Hillingdale Lane, Houston, TX 77070

http://www.allensappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

Allen's Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:30 PM

Allen's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Allen's Appliance Repair does not offer free project estimates.
No, Allen's Appliance Repair does not offer eco-friendly accreditations.
No, Allen's Appliance Repair does not offer a senior discount.
Yes, Allen's Appliance Repair offers emergency services.
Yes, Allen's Appliance Repair offers warranties.
Allen's Appliance Repair offers the following services: Same day service if you call before 1:00pm! Three year warranty on some major repairs.
we do not sell parts. We do not repair counter top (small) appliances.

Contact information

13826 Hillingdale Lane, Houston, TX 77070

http://www.allensappliancerepair.com/

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:30 PM