All the Marbles, Inc.

It couldn't have went any better, I am happy to give him a recommendation he did exactly what he was supposed to do when he said he would do it. He was reliable and prompt and there was always clear communication.

After moving in, our kitchen countertop immediately stained & ringed.  Mr. Maltz is a smooth, fast talker.  He put a wet towel on it for a few minutes & claimed it didn't soak in - thus it was sealed.  Problem was that it looked like it soaked in to us. But he's the "expert."  He charged us $200.00 to redo work.  His worker later came & told us that he could tell it wasn't sealed.  After work done, it was clearly sealed & we haven't had a problem since.  We were never reimbursed for the $200 we double paid directly to Mr. Maltz. 

We asked Mr. Maltz if he sealed of all our other stones.  He told us he doesn't like to seal because it's a waste of money (his "expert" opinion") & that he didn't seal our marbles as required by our contract.  For the other stone, he did the same wet towel routine with the same "proof"; which we didn't see as in the unsealed kitchen counter.  Could it be that Mr. Maltz sells more cleaning products/services if he doesn't seal?

We also had problems with our marble bath floor because it was over-honed after it was laid.  If it was ever sealed (doubtful) by Mr. Maltz, it soaked in.  Result was that the floor grabbed all dirt and was very hard to keep clean - looked dirty all the time. Four marble cleaning companies told us it was over-honed & maybe not sealed.  Mr. Matlz came to our home with our builder, Richard Price, as an "expert."  He blamed our housekeeper, the cleaning product, cleaning rag, anything except what was the true reason.  Mr. Maltz opined that it was sealed (by him) & that it was impossible the floor was honed in place.  He wasn't at the house when the hone work was done.  We were.  Mr. Maltz basically called us liars.  He didn't know that we have the e-mails with Mr. Price proving it.   Mr. Maltz has no credibility with us.  We can't exactly determine how much we over paid Mr. Maltz because it went through the builder; but we spent almost $900 to fix the marble floor.   

Spoke with owner< Jerry I believe, regarding polishing rough granite in my recently purchased 15 year old home. Upon learning I had never had granite in my kitchen he shared helpful info on how to properly clean it and suggested best product for cleaning the surface. I was able to clean the counters and remove the built up grime from prior owner. He called me about a week or so later to see if I still needed a polish or if I was successful in cleaning. Great followup. I so appreciate him educating me and giving me the good pointers. He could have just come to polish and charged me a few hundred to do so. Very customer friendly and honest. I would call him for future help.

I feel as though there is a bit of a disconnect between the people doing the work and the people doing the scheduling. However, the price was fair, and the quality of the work was very good. Ultimately, I was satisfied with the final product.

They are not early starters, but the crew that worked on the floor was polite and very friendly. Jerry the owner was very friendly too. They recommended some good products for upkeep and were overall very knowledgeable.

great....would refer them to a friend

Do not even bother calling this company. They never show or reschedule. Unresponsive.

They are good. They were unable to fix my floor but they are a good company. You have to make sure that they commit time-wise, but they are good. I would recommend them. You couldn't get more congenial but you really should check to see how many people are ahead of you in line for work. Every company that I have seen has a tendency to over commit. That was the only problem that I had with them. They were perfect when I used them five years ago but this was not a good experience. They were three times the price of anyone, they were never on time, and they didn't finish what they set out to do. It was a unique situation so I can't fault them. They shouldn't have committed but they are capable of great work.

The Guy seemed honest. He was different form other people I have worked with in that he told me exactly what I needed and did not try to sell me something I did not need. He did a great job.

I have more than 30 years in the contracting business. They do great work.