A-1 Allstate Movers, Inc.

A-1 crew were efficient, on time, friendly and clean. They worked very well with us and helped with set up in every room. They were one of the best and easiest moving companies we've ever used. would recommend them and use them again.

Fast and professional. The job was not difficult but they did it with minimal fuss.

On time and efficient...I would use this company again.

Very friendly and professional. Arrived on time and worked quickly.

Not everything was tied down which resulted in damages. Placing a claim and getting results was absurd. Had to wait 3 months for the claim to be processed and then another 3 months before I was compensated, and not all damages were rectified. Their clause on claims of .60 per pound is not justified for all pieces of furniture. The compensation I received was far less than half of the value of the damages.

The guys were prepared. I felt like my furniture was in good hands

Overall did a great job

Everyone I talked to was very friendly.

Nothing

Arrived on time. Worked hard and fast. None of our furniture was damaged during the move. Were very accommodating. My only complaint, which is a small one, is that they did not take all of the move generated trash with them when they left.

They charged $75.00 an hour for trip time between destinations and charged a trip charge on top of the fee. I was disappointed that they did not offer either a military discount or a senior citizen discount.

Showed up early and finished sooner then expected. Aside from some minor communication issues that were quickly righted, did a great job.

I was moving from a storage unit into my home. My move was quoted to begin at 9am Sat morning starting at my storage unit. Movers showed up 2 hrs late. I called the office several times making sure the guys were not at my home; no one responded. About 1.5 hours into my appt time frame someone called stating they had issues with the truck. The crew (3 guys) showed up about 11am and NO ONE speaks/understands English. From that point I should have declined the service and hired another company but I was anxious and didn't want to postpone my move. Bad mistake #1. The moving crew took their sweet ole time moving my things from the storage unit into the truck. I requested an extra guy and he practically did nothing but point to another guy loading the truck on where to place objects. They came with 3 dollies and NEVER USED THEM. Needless to say, I moved into the storage unit in under 4 hours with a crew of 3 guys - there is NO WAY it should have taken 8 hours with these guys. Oh wait - when I moved in I paid a flat fee (significantly less than what I ended up paying to A-1 Allstate Movers, Inc) and my move out was an "hourly rate of $75/hr with two guys and $110/hr with three guys). They purposely wasted more of my time to keep the clock rolling. Bad mistake #2. The "owner" Marlon Serrano was very courteous when soliciting my business - not so much at the end of the day when it was time to pay and he verbally PROMISED me a discount AND no trip charge ($45) when I spoke to him about my dissatisfaction in the lack of professionalism and consideration for my time waiting for his crew @9am to no avail. He removed the $45 trip charge and said that IS the discount. Needless to say I was pissed! He threatened to call the police on me. I wouldn't recommend this company to my worse enemy. I'd advise others to take heed to my review and others on HomeAdvisor, google & yelp. Be very suspicious of "good" reviews and don't believe the hype. TERRIBLE service, poor management, shady business practices. Note to owner: communication is KEY when doing business and your word is your bond in life!

Great response time

company was quick and efficient Would use again

Professional and on-time.

Quick and professional...they did a great job packing my furniture to ensure no damage or scratches.....definitely recommend using the crew I got.

Did a great job. Fast and effective. Worth every penny.

Got the job done without any delays.

Would use them again. Very professional.

Worth every Penney I spent. Added a TIP too. They were so good.

these guys did good and were a super bargain. only knock is that they only brought one truck and i needed two. they were pretty quick to get another truck but the guys looked like the back up squad and were not as professional as the first crew. one of the guys looked like he was pissed off to be there.

They arrived on time and moved items quickly and professionally. They were quick and efficient. I had one particle board item broken which I would have left if I had realized it so that is not a concern. Wanted a safe taken upstairs, was advised at that time it would be extra...otherwise, it would be 5.0 across the board.

Kenya and Larry were great movers. We had a ton of boxes and they were able to move them in a timely manner as well as make them all fit in one van. They loaded and unloaded for 7 hours, never took a break. I would recommend them to anyone who is moving in the Houston area.

On time, good job and very polite!!!