About us
Looking for experienced Houston movers that keep things simple and streamlined? Check and check! Our fantastic Houston movers will get you moved efficiently and safely. Over half of our crews have been with us for over 10 years - they are the reason our customers call back time and time again. Don't wait and get your free quote today.
Business highlights
Services we offer
Moving, Packing & Unpacking, Storage
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 3% | ||
| 3% | ||
| 4% |
Filter reviews by service
"Octavio is amazing mover and we will make sure he's recognized for his hard work at our next driver's meeting. Thank you for choosing 3 Men Movers! Sincerely, 3MM Management"
"Thank you for the feedback, and we are very sorry that your experience was anything less than stellar. In looking up your information to investigate further we were unable to find you with the information provided. Can you please give me the name the move was booked under as well as the email address, and phone number provided (you can email to [email protected])? We would like to dive deeper into your move and why you never got a response when you definitely should have. Sincerely, 3MM Management"
"Hi there, We are very sorry that your experience was not at the same caliber as your first one. We try to match our repeat customers with their original movers, but sometimes scheduling conflicts prevent that from happening. If the need arises again, please know that we would like to get you back to that first time experience with your original mover and really knock your socks off. Thank you for the feedback - we always use it to make changes and grow. Sincerely, 3MM Management"
"Hi, When you have some time, can you please let us know what would have taken your experience from a "B" to an "A"? We take customer feedback to heart and are always looking to improve processes where we can. Sincerely, 3MM Management"
"Thanks so much for using our service!"
"It has been a few years since your move, but please know that we definitely remember your claim about damage to your marble table. Our contract does state that we are not liable for items made of stone, like marble; however, we did agree to pay $138 in our final communication, pending receipt of a signed acceptance letter from you. Since we did not receive this letter, we did not release the $138 in claims. We would be more than happy to get you your $138 in claims, if you can please supply us with a signed acceptance letter. For more information please call 713-333-6683 and ask for our Customer Service Manager. Thank you, 3MM Management"
"Thanks so much for using our service!"
I had requested the same.three men that moved me the first time.
"Excellent! We're so grateful for the opportunity to create yet another stress-free move for you. Please let us know if we can help you with your moving, packing, or storage needs in the future!"
"Hello, Thank you so much for the positive review! We're so happy that we were able to create a quality moving experience for you and your office. Please don't hesitate to reach out to us in the future with any of your moving, packing, or storage needs!"
"We are so sorry for all of the issues that occurred throughout your move. From the double booking to not mailing the gift card as promised, we dropped the ball. While anything less than exceptional customer experience is rare for us, please know that we have taken measures to ensure that this does not happen to another customer. Also, I have confirmed and your gift card was put in the mail today. Sincerely, 3MM Management"
The move was a breeze (for me)! The company stays in contact with you prior to the move via email. They let you know once a team has been assigned, who to expect as your team leader, and emails you copies of all the contracts and receipts immediately (all done on sight with an iPad).
I was the second move of the day, so wasn't quite sure when the move would start. I received a call from the team leader about 2 hours before giving me an approximate time and again about 30 minutes before letting me know they were on their way.
The team leader, DARIO BOCANEGRA, was OUTSTANDING. I highly suggest requesting him for your move!!!!! He is professional, hardworking, takes extra care with the items and is a great team leader. It is clear that the team of guys that works with him respects him as a coworker and a leader. I cannot say enough about Dario. He made the move so seamless and easy. When he got to my house he took note of all our stuff and gave me an approximate time of completion. We talked out the options and decided it would be best to request a second truck. (2 trucks and 6 guys total). IT WAS TOTALLY WORTH IT!! And, after doing the math, it ended up being cheaper than just one truck because 6 guys WAS SUPER FAST!
The second team leader wasn't quite as impressive as Dario. It was obvious Dario was the stand out employee. He took control of both teams and made them wrap the furniture better, take care with the boxes, etc.
"Wow, go Dario! We're so glad that he and the two crews were able to create such a positive moving experience for you. We'll be sure to pass along the good news to Dario and team. Thank you so much for using 3 Men Movers, and please do not hesitate to reach out to us if you have any moving, packing, or storage needs in the future!"
"Thank you for your positive review! We're so glad that we were able to make your moving experience a pleasant one. Please don't hesitate to reach out to us for any moving, packing or storage needs you may have in the future!"
"We're very sorry to hear that your moving experience was not a pleasant one. Please reach out to us at 713-333-6833 to speak with our Customer Service Manager to address any issues you may have with your billing. We'd love to hear any feedback you have for us!"
"Thanks so much for using our service!"
"Thanks for using 3 Men Movers!"
Minor complaint about the packing - they literally packed up the trash in the recycling bin into a box and sent it to the new house. We should've been more clear what not to pack, but I figured they could recognize that old cans/newspapers were not meant to go.
"Thanks so much for using our service!"
The ladies were very professional and worked very well as a team. I would recommend them to every one I know.
A week later I was putting the top on the Jeep on the driver side the were scratches and a 1 inch chip on the edge of the fiberglass top. I filed a claim they responded quickly. Ask for pictures which I send.
Several days later I receive a settlement offer of $45. I called Norma customer service manager, she told me it was fair offer since I did not take 3rd party insurance. I told he my gratuity to the mover was more than she was offering ($150). She replied I will return your gratuity. She never did.
Accidents I understand, lies I do not and will never use 3 Men Movers again!
"{Member's name}, We're sorry to hear that your experience with us has been unsatisfactory. We spoke to our Customer Service Manager and the revised acceptance letter for your gratuity refund should be on its way to you. Usually, we have up to 90 days to make a decision when we are considering claims, but have done everything in our power to process your claim quickly. We always instruct our movers to report damages to customers immediately, and always follow up with them for details. Thank you for allowing our office to re-evaluate your claim."
I could not have been more satisfied with the experience. I used a cheaper competitor with only 2 movers when I moved out and they damaged my home in several places as well as dinging several pieces of furniture. 3MenMovers were easy to schedule, sent me all the info I needed online, accommodated a schedule change with no issue, showed up promptly and did an excellent job with the move. I have never experienced a move where I did not see a single instance of the house or furniture getting damaged (even minor) but I can say 3MenMovers did just that. They put down pads and runners to protect my hardwood floors and took better care of the furniture that I would have.
The 3 movers were very professional and even helped assemble my bed frames. I was most impressed with how they handled the refrigerator (this is where the previous movers caused so much damage on the way out). 3MenMovers took the fridge all the way around the front of the house and took the handles off since that door was a bit wider than the back. They had all the tools necessary to make it a quick operation.
The pay/checkout process was also seamless as they had an iPad with a credit card reader for easy payment. All in all we finished in about 1 hour and I was happy to pay the 2 hour minimum. Having the 3rd mover was a huge upgrade compared to just having 2. Although priced slightly higher compared to the budget guys, I will be calling 3MenMovers for all my future moving needs!
Licensing
State Contractor License Requirements
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FAQ
Contact Information
6805 Sands Point Dr, Houston, TX 77074
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