Fort Worth's oldest family owned & operated replacement window company. Since 1974 Lanham Window Company has been a pioneer and trendsetter in the metroplex. From our showroom and uniformed (not sub-contractors) employed installers to our permanently lettered white trucks you will recognize a sense of pride and professionalism that is unheard of in this industry.
Vinyl Window Replacment (frame and glass) with Energy Star qualified vinyl frame windows. Window Repair Foggy window repair - Entry Doors - Patio Doors - French Doors - Storm Doors - Sliding Doors - Solar Screens - Bug Screens
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Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
6% | ||
2% | ||
0% | ||
1% |
"I wonder if this review was meant for the previous supplier? I know she was not happy with the service she had been receiving another company, but absolutely loved Lanham Window Company. This review was written in 2013 and we last worked on her home in 2016 and everything was great. I am not familiar with any issues at all. In fact, she has given us a 5 star rating (highest possible score) on our critique sheets each time we have worked for her."
"I had spoken with this customer during the course of installation. She shared some concerns that, quite frankly, concerned me as well. I shared those concerns with my staff. We determined it was best to send a different installer to complete the job. I believed that the original installer could have corrected his issues, but sometimes it is best to start with a fresh pair of hands and a new face. I know most customers will judge the character of a company by how well they take care of a problem."
"I admit that I reluctantly chose to not do business with this particular customer. I explained it to Mr. [member name removed], the day I left, in a very professional and polite manner. It is not fair to Mr. [member name removed], or professional, to explain the exact reasoning in this public forum. I am surprised at the issues Mr. [member name removed]presents in his critique as they are all new to me. His critique helps me to validate my decision to walk away from this job in a more positive manner. Angie’s List is a great forum for the consumer to seek advice, or experiences with prospective vendors. There is no such forum for the vendor to determine if they should or should not do business with a prospective consumer. We only have our gut instinct. I will not attempt a job if I do not feel I can at least meet your expectations. I am very grateful to all of our customers who have selected, and trusted us with their home. It is because of our customers that we can provide for not just our own families, but also the families of our employees. Thank you."
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